Furama Shanshui Hotel

Furama Shanshui Hotel Reviews

Furama Shanshui Hotel

No. 268 Zhangzhidong Road, Wuchang District, Wuhan, Hubei, ChinaView hotel details
Furama Shanshui Hotel
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Guest Reviews of Furama Shanshui Hotel

9.5/10
Outstanding
6533 reviews
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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Easy to get around(2092)
Close to metro(1075)
Excellent afternoon tea(769)
Perfect for kids(467)
Awesome gym(269)
Includes a safe(179)
Negative reviews(52)
Xingyu
Deluxe Twin Room
Stayed in Sep 2026
Family
18 reviews
10/10
Outstanding
Posted on Oct 7, 2026
Staying at Fuli Hwa again feels just like coming home. I travel between two cities for work, so I end up staying here for a couple of days almost every month or two. This time it was during the National Day holiday, and the hotel was bustling! They had intangible cultural heritage displays, folk customs, and even kids' craft activities – so many fun things that kept the children entertained. In the morning, Xiaobai (the robot dog) was surrounded by people, all eager to play with it. This smart robot dog is quite a seasoned performer now! Manager Shan Shan is still as attentive as ever. Every time I come, she makes sure my room is arranged beforehand and goes over all the important details. No matter when I message her on WeChat, Xiao Shan always responds promptly. Her service is truly exceptional. The hotel has its own parking lot, and it's free. However, these past two days, there were wedding parties checking in and holding banquets at the hotel, so it was quite crowded with both cars and people. I've rambled a bit, but that's about it!
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Response from Property: 【優質服務】尊敬的客人,感謝您選擇武漢山水富麗華酒店並分享入住體驗。很高興看到您對節慶活動氛圍、小童手工與非遺民俗的參與感到滿意,也感謝您對“智能機器狗”互動環節與客房服務保障的肯定。您提到的杉杉經理細緻安排、溝通響應及時以及停車場免費使用,我們已一併轉達相關團隊。國慶期間車輛與人流較為集中,我們將繼續優化高峯期動線與服務細節,期待您再次回到酒店,享受更從容的旅途體驗。——武漢山水富麗華酒店
Langtaoxinxin
Street-View Room
Stayed in Sep 2026
Family
41 reviews
10/10
Outstanding
Posted on Oct 8, 2026
We took a family trip to Wuhan over the National Day holiday, and staying at the Shanshui Furama Hotel was a great experience. The location is excellent—just a 2-minute walk to the subway station right outside, and only 5 minutes away from a great selection of local food spots. They offer free parking, which was super convenient, making it really easy to reach attractions either by car or by metro. Plus, you can enjoy afternoon tea on the first floor with your room key, and the vibe was fantastic.
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Response from Property: 【家庭出遊】親愛的客人,您好!非常感謝您在國慶期間選擇武漢山水富麗華酒店,也感謝您和家人分享這次温暖而愉快的入住體驗。聽到您覺得酒店位置很便利,門口步行不遠就有地鐵站,周邊也能輕鬆找到美食店鋪;同時停車場免費且進出方便,出行來回景點都更省心,我們由衷感到開心。更讓我們温暖的是,您提到憑房卡一樓下午茶的氛圍感很棒,這是我們一直用心打造的美好時光。真誠期待您下次來武漢,再次與家人相聚山水富麗華酒店,擁有更多舒心的旅途回憶。——武漢山水富麗華酒店
Guest User
Street-View Queen Room
Stayed in Aug 2026
Business traveler
20 reviews
10/10
Outstanding
Posted on Sep 29, 2026
The front desk service was excellent and very warm-hearted ❤️. They even gave us fruit. The environment was very quiet, and the bedding was super comfortable, so we had a fantastic rest. It was also my first time flying on a domestic C919, and that was very comfortable too.
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Response from Property: 【優質服務】尊敬的客人,您好!感謝您選擇武漢山水富麗華酒店並分享入住體驗。很高興得知您對前台服務的熱心關懷印象深刻,也感謝您提到我們為您送上的水果細節。我們同樣欣喜您在安靜的環境中獲得了舒適的睡眠,床品的柔軟與整潔讓您休息得更從容。與此同時,聽到您對國產C919的愉悦體驗,我們也倍感欣慰。再次感謝您的肯定,期待您下次光臨,繼續享受更為舒適、貼心的服務與旅途體驗。——武漢山水富麗華酒店
Gaotangchuzhuangwang
Deluxe Twin Room
Stayed in Aug 2026
Business traveler
29 reviews
10/10
Outstanding
Posted on Sep 21, 2026
The room was spacious and comfortable, and the hygiene was clean and tidy. The location was convenient, with the subway nearby, and the Yellow Crane Tower just around the corner. Ziyang Park is also a good spot for a run. The service attitude was excellent. The afternoon tea noodles were good, and there was a wide variety of snacks.
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Response from Property: 【自助下午茶】您好,感謝您選擇入住武漢山水富麗華酒店並分享這份細緻的體驗!很高興您覺得客房寬敞舒適、衞生乾淨整潔;也特別感謝您對我們服務態度的認可。您提到地鐵交通便利、黃鶴樓與紫陽公園就在附近,想必也讓您的出行與休閑更加輕鬆自在;同時您對下午茶麪點口感和小吃品種的肯定,我們也會認真傳遞給相關團隊。期待您下次再來武漢,繼續享受更舒心的旅途體驗。——武漢山水富麗華酒店
Anastasiia_2004
Deluxe Twin Room
Stayed in Aug 2026
Family
1 reviews
10/10
Outstanding
Posted on Sep 19, 2026
The accommodation experience at this hotel is excellent because it is right next to a subway station, making transportation very convenient. The front desk staff, Xiao Hu, was also very enthusiastic, and all requests were promptly responded to and fulfilled. The afternoon tea was also a wonderful highlight, with a diverse variety of dishes to choose from and the view was delightful. This is a place worth visiting again.
Response from Property: 【近地鐵4號線】尊敬的客人,感謝您選擇下榻武漢山水富麗華酒店並分享此次入住體驗。得知您對酒店緊鄰地鐵站帶來的出行便利、前台小虎的熱情周到服務以及下午茶的豐富選擇與景緻讚譽,我們深感欣喜,並將把您的肯定轉達至相關團隊。我們始終致力於為每一位賓客提供舒適、周到且高效的服務體驗。期待您再次光臨,繼續享受便捷與愜意的旅程。——武漢山水富麗華酒店
Anonymous User
Street-View Room
Stayed in Jul 2026
Business traveler
13 reviews
10/10
Outstanding
Posted on Aug 26, 2026
I have to give a shout-out to the service, it was outstanding. After checking out, Manager Hao Hao called me, specifically noting that I had stayed before. He asked about my experience, recommended special offers for future trips, and discussed details like future booking and reception arrangements. Xiao Hao was incredibly thoughtful and attentive. I was very satisfied with the room; it was quiet and comfortable, and the bedding was soft. The mini-bar drinks and nuts were complimentary. Plus, the hotel has a gift shop on the first floor with cultural and creative gifts, tea, tea sets, etc., which are perfect for entertaining or for travelers, and the prices are reasonable with unique items. The location is also a plus; the subway entrance is right outside, making it very quick to get from the high-speed rail station. It's also close to attractions like the Yellow Crane Tower and the Yangtze River Bridge. Overall, the value for money is exceptional, and the environment and service are both top-notch. Highly recommended!
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Response from Property: 【毗鄰黃鶴樓】尊敬的客人,您好!感謝您選擇武漢山水富麗華酒店並分享如此細緻的入住體驗。很高興您對我們的服務給予高度認可,尤其是入住後郝好經理的電話關懷以及關於出行優惠與後續訂房接待等安排,讓您感受到貼心與周到。同時,您對客房的安靜舒適、床品柔軟以及迷你吧飲品與堅果的使用體驗也表達了肯定。一樓禮品店文創產品風格與性價比也給您留下良好印象。再次感謝您的推薦,期待您下次光臨。——武漢山水富麗華酒店
Qianqianailvxing💖
Business Room
Stayed in Jul 2026
Family
20 reviews
10/10
Outstanding
Posted on Aug 25, 2026
Choosing the Shanshui Rich Plaza Hotel was definitely the right decision. The hotel is conveniently located right next to the Fuxing Road Metro Station on Line 4, which saved us a lot of hassle when traveling with a child. The front desk staff, especially Capper, provided incredibly thoughtful service during check-in, even preparing children's toiletries. The room was clean and spacious with good soundproofing. We had a minor issue during our stay, but it was resolved immediately, and we were even given a late check-out. We could also see the Yellow Crane Tower from our room. We received a complimentary afternoon tea with a rich variety of fruits and pastries – perfect for a relaxing break after exploring. All drinks in the minibar were free, and the self-service laundry room had brand-new equipment for washing and drying clothes promptly. Overall, the attention to detail is impressive, offering great value for money. The common areas are clean and refreshing, and the overall atmosphere is comfortable, making it suitable for both leisure travelers and short-term residents. Both the service and facilities deserve a five-star rating.
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Response from Property: 【近地鐵4號線】尊敬的客人,感謝您選擇武漢山水富麗華酒店並分享如此詳盡的入住體驗。很高興您認可酒店地理位置優越,緊鄰地鐵4號線首義路出行便捷;前台辦理高效且為親子準備小童洗漱用品也讓您省心。我們也欣慰房間整潔寬敞、隔音效果良好,入住期間遇到的小插曲能及時得到妥善處理,同時為您提供了延遲退房安排,並有機會欣賞黃鶴樓遠眺景緻。酒店贈送下午茶、水果糕點豐富,迷你吧飲品免費及自助洗衣房設備嶄新等細節亦獲得您的肯定。再次感謝您的信任與五星好評,期待您不久後再次光臨。——武漢山水富麗華酒店
Jingpaopao
Executive Twin Room
Stayed in Jul 2026
Family
8 reviews
10/10
Outstanding
Posted on Aug 26, 2026
Exploring Wuhan in depth, I stayed at the Shanshui Fulihua Hotel for four consecutive days, and the experience was consistently excellent. The hotel is located in the core area of Wuchang, surrounded by attractions like Yellow Crane Tower and Hubu Alley. The subway entrance is right next door, making both taxi and subway travel very convenient. The guest rooms were meticulously cleaned daily, and all facilities were well-maintained. The robot delivery service was efficient and convenient. There's also a robot dog, Xiaobai, in the lobby, which my child adored and would greet every morning before heading out. The afternoon tea had generous serving hours and a rich variety of options. In the evening, hot congee and beef noodles were available, satisfying dining needs at different times (P4). The hotel staff (capper) were very attentive; the room arranged for us even offered a distant view of Yellow Crane Tower (P3, though we only discovered it on the last day 😂). Our butler helped us plan our sightseeing routes and sent us recommendations for local eateries, which was incredibly helpful. The Feifei Xia Zhuang crayfish restaurant near the hotel is excellent and worth trying. The room had good soundproofing, and the bedding was soft, allowing for a peaceful rest after a full day of sightseeing. Mini-bar drinks were refilled daily for free, much to my child's delight. Overall, I highly recommend this hotel for a trip to Wuhan. Both the adults and children on this trip were very satisfied.
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Response from Property: 【自助下午茶】尊敬的客人,您好!感謝您在武漢山水富麗華酒店連續入住並分享詳盡體驗。很高興您對酒店位置的便利性、房間每日細緻打掃與設施維護質量給予認可;同時也感謝您對機器人送物服務、大廳親子互動氛圍、下午茶與晚間餐飲安排時長及品類的肯定。我們也將繼續重視管家服務的周到細緻,讓每一次出行都更加順暢安心。衷心期待您與家人再次光臨武漢山水富麗華酒店。——武漢山水富麗華酒店
Anonymous User
Deluxe Room
Stayed in Jul 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Aug 30, 2026
I had a wonderful stay at the hotel. The reception was warm and welcoming, and the staff were very helpful in recommending local food and places of interest in Wuhan. The room was spacious, clean, and comfortable. I also appreciated the thoughtful welcome fruits provided for guests. Overall, a pleasant experience and we would be happy to stay here again!
Response from Property: 【首晚入住享免費歡迎水果】尊敬的客人,您好!感謝您選擇武漢山水富麗華酒店並分享如此細緻的入住體驗。我們很高興得知前台服務熱情周到,工作人員的推薦也為您的旅程增添了便利與樂趣;同時也感謝您對客房寬敞、乾淨整潔與舒適度的認可。看到您喜歡酒店為您準備的迎賓水果,我們深感欣慰。再次感謝您的肯定,期待與您再次相聚,繼續為您帶來温馨而愉快的入住體驗。——武漢山水富麗華酒店
Xiaolaitu
Business Twin Room
Stayed in Mar 2026
Other
17 reviews
10/10
Outstanding
Posted on Apr 16, 2026
The hotel's location is excellent, right next to Metro Line 4. The front desk upgraded my room, and I could see the Yellow Crane Tower from my window. All services were top-notch; the front desk staff were warm and attentive, even providing a map of Wuhan's tourist attractions. The concierge was enthusiastic and thorough, recommending local specialty restaurants which turned out to be delicious. She even checked in daily to see if I needed anything. The housekeeping staff were also very diligent and responsible. The soundproofing in the room was great too. I'll definitely choose this hotel again next time I visit Wuhan.
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Response from Property: [Hand-drawn Tourist Map] Crowds are a necessity for survival, but traversing mountains and seas is life. It's an honor to be a source of small joys on your journey to find happiness! We look forward to your next visit and chatting with Xiao Fu about the interesting things in life. The most beautiful encounter is like this, a meeting after a long wait, just when the sun is shining and the breeze is gentle. Simple words convey genuine feelings, and distant distances cannot diminish our sincere blessings. Your satisfaction is our greatest encouragement! — Wuhan Shanshui Fulihua Hotel
Guest User
Business Twin Room
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Stayed one night at the Shanshui Fuli Hua Hotel in Wuhan, and it was absolutely a perfect experience! The hotel has its own parking lot, making parking convenient and secure. The lobby features a stunning panoramic view of the Han River, and there's a bookshelf filled with books, so you can easily grab one to pass the time. Complimentary fruits and tea are always available in the lobby, and the air conditioning temperature was just right. Milo at the front desk arranged a room with a distant view of Yellow Crane Tower and complimentary afternoon tea. The mini-bar in the room was also free. We received a welcome fruit platter upon check-in, and there's a free self-service laundry room on the first floor. Milo also recommended nearby attractions and was available to contact anytime with questions. He even offered to arrange a room in advance for our next visit. The room facilities were excellent, and the location is great, close to major attractions like Yellow Crane Tower, Dacheng Road, Liangdao Street, and Hubu Alley. I was very satisfied with my short one-night stay and would definitely come back given the chance!!!
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Response from Property: [Self-service Laundry Room] Dear Guest, thank you for choosing to stay at Wuhan Shanshui Fulihua Hotel and for giving us a 5-star review. We will certainly live up to your expectations and repay your appreciation with excellent service. Regarding the bathroom drainage issue you mentioned, we have immediately conducted a comprehensive inspection and made optimizations. Our hotel offers a tranquil retreat amidst the bustling city, themed around Chu-Han culture and naval ship culture, blending Eastern warmth and charm with Western business and modernity, creating a comfortable, open, and free atmosphere for our guests. The hotel is conveniently located near Metro Line 4, which provides direct access to Wuchang Railway Station and Wuhan High-Speed ​​Railway Station. We look forward to your next visit to Wuhan Shanshui Fulihua Hotel and wish you a pleasant journey! — Wuhan Shanshui Fulihua Hotel
Guest User
Executive Suite
Stayed in Mar 2026
Family
5 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Traveling to Wuhan for the Qingming Festival, this hotel's location was super convenient. It's within walking distance of the Xinhai Revolution Memorial Hall, and the Yellow Crane Tower, Hubu Alley, and Liangdao Street are all very close by. The entrance to Shoyi Road Metro Station Exit C is right outside the door. We booked an executive suite because we have a baby. The room was spacious with a floor-to-ceiling window and a large full-length mirror. Having two bathrooms was incredibly practical, and there was a bathtub with a disposable tub liner, perfect for bathing the baby. The hotel lobby offers free washing machines and dryers, and they'll even deliver your clean laundry back to your room. Miaomiao from guest services was incredibly warm and thoughtful. She specifically arranged a high-floor room for us, offering a clear view of the Yellow Crane Tower in the distance. She also thoughtfully recommended local restaurants like Feifei and Laicai; Feifei's braised prawns were absolutely amazing! There's a breakfast buffet on the second floor with local specialties like Wuhan hot dry noodles. We also received a complimentary afternoon tea. Overall, we were extremely satisfied and highly recommend this hotel!
Original textTranslated by Google
Response from Property: 【24-Hour Self-Service Laundry Room】Dear Guest, thank you for your five-star review of the hotel. The hotel's theme blends the culture of the Chu-Han period with the naval and maritime traditions, combining Eastern warmth and charm with Western business and modern style. It strives to create a comfortable, open, and free atmosphere for its guests. Within 2 kilometers of the hotel are famous attractions such as the Yellow Crane Tower, the Museum of the Xinhai Revolution, and the Yangtze River Bridge, as well as several popular restaurants. Thank you again for your review! All staff at Wuhan Shanshui Fulihua Hotel sincerely look forward to your next visit! — Wuhan Shanshui Fulihua Hotel
Yangxiaoxiaoliang
High Floor Lake-viewTwin Room
Stayed in Mar 2026
Family
42 reviews
9.2/10
Great
Posted on Apr 6, 2026
This hotel, opened in 2019, has really done well to stay in business until now! The overall staff service quality is quite high and very thoughtful. They offered a free room upgrade, and all the fruits, snacks, and drinks were complimentary. The complimentary afternoon tea could be enjoyed from 11 AM all the way until 10 PM, which was a pleasant surprise ☺️. The laundry room offers 24-hour service, and they even dry, fold, and return your clothes to your room for free. This kind of service definitely deserves a thumbs-up! 👍 Wishing the hotel continued success! 👌
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6/8
Response from Property: 【免費烘乾】尊敬的賓客,您好!非常感謝您的5分好評,您對我們的認可像春風,像清泉,像陽光,輕輕拂過小富的心田,山水富麗華全體員工期待您的再次光臨,我們會以更加細緻和温馨的服務提供給每位來到山水富麗華酒店的客人找到家的感覺,小富為每位歸家的客人提供免費的下午茶,不限量的礦泉水,專屬的管家服務,希望用我們的服務可以洗去您在旅途上的疲憊,在富麗華找到家一般的温暖,祝您身體健康,闔家幸福!——武漢山水富麗華酒店
Guest User
Street-View Room
Stayed in Jul 2026
Family
2 reviews
10/10
Outstanding
Posted on Aug 25, 2026
Staying at the Wyndham Grand Plaza Royale Hotel was an absolutely fantastic experience. I've stayed here several times now. The hotel is located in Wuchang's old town, very close to the Yellow Crane Tower and the Yangtze River Bridge, making it perfect for enjoying the city's night views in the evening. The service was thoughtful and warm everywhere; Capper even turned on the AC for us in advance and prepared welcome fruits. The room decor was elegant, and the hygiene was impeccable. There were multiple pillow options, ensuring a great night's sleep. The complimentary afternoon tea had a refined selection, with delicious handmade pastries, and there was even hot beef noodles in the evening. The subway entrance is right outside, making transportation to any attraction smooth and convenient. Next time, I can even contact them beforehand to arrange the room, and they are quick to respond to any issues. Whether it's for sightseeing, dining, or the overall stay, everything was flawless. I highly recommend this hotel for anyone visiting Wuhan.
Original textTranslated by Google
Response from Property: 【自助下午茶】尊敬的客人,您好!非常感謝您多次選擇入住武漢山水富麗華酒店,並分享如此細緻的入住體驗。很高興您認可酒店地處武昌老城區,出行前往黃鶴樓、長江大橋及城市夜景都十分便捷;同時也感謝您對服務細節的肯定,包括提前協助調節房間舒適度、準備歡迎水果,以及房間環境、衞生與多款枕頭帶來的良好睡眠體驗。也很高興您喜歡贈送的下午茶與晚間熱牛肉麪。期待您下次來漢時繼續提前告知,我們將竭誠為您做好周到安排。——武漢山水富麗華酒店
Guest User
Family Suite - 2-Bedroom
Stayed in Jul 2026
Family
5 reviews
10/10
Outstanding
Posted on Aug 25, 2026
Traveling with my child this time, I specifically booked a family suite, and the stay truly exceeded my expectations. The suite was spacious and bright, with two bedrooms for sleeping. There was one super large bed and two smaller beds, which were wide enough for two people each. The decor was very cozy. The hotel is close to Yellow Crane Tower, and there's a subway station right outside, making it very convenient for visiting attractions. The room hardware was well-equipped, and the bathroom amenities were of good quality. The bathtub was perfect for relaxing after a long journey. The welcome amenities were quite comprehensive, with afternoon tea, snacks, and a full fruit selection. During my stay, the capper service was prompt and recommended some local restaurants with good reputations. They even thoughtfully remembered my birthday and prepared a surprise treat, making my birthday away from home very meaningful. The cleaning was meticulous, the mini-bar was complimentary, and there's also a children's play area on the first floor. The quality is excellent, making it ideal for travelers seeking comfort.
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Response from Property: 【近地鐵4號線】尊敬的客人,您好!感謝您選擇武漢山水富麗華酒店並分享此次家庭親子套房的入住體驗。很高興得知套房空間寬敞明亮、兩個卧室佈局合理,超大床與舒適小床為您和孩子帶來了更從容的休息時光;同時也讚賞您對房間佈置、衞浴用品品質與浴缸放鬆體驗的認可。酒店地理位置便捷,靠近黃鶴樓且門口即有地鐵出行配套,也讓您的外出打卡更加高效。關於入住禮遇、CAPPer服務響應及時、生日驚喜的細緻關懷以及小童遊玩區域的貼心設定,我們將繼續保持並以更穩定的服務品質回饋您的信任。期待您與家人再次光臨,繼續享受温馨愜意的旅程。——武漢山水富麗華酒店