To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(688)
Positive reviews(672)
Reviews with photos/video(156)
Easy to get around(123)
Convenient for shopping(76)
Close to metro(75)
Large rooms(71)
Perfect for families(53)
Friendly front desk staff(46)
Awesome kitchen(26)
Has facilities for children(12)
Negative reviews(16)
Ferenc Golovics
Modern Deluxe Executive Comfy Suite - 2-Room (Kitchen, Living Room)
Stayed in Mar 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Apr 30, 2025
The stuff is kind and helpful. The breakfast is very good. Tha room was what we expected.
6/10
Response from Property: Dear guest, thank you for staying at Somerset Wusheng Wuhan and for giving us such a high evaluation! Your good comments are the greatest encouragement to us. We have been working tirelessly to improve the quality of our services, and I believe this feedback will be a great encouragement to all our employees. We sincerely hope that your next visit will be as pleasant as the previous one. I wish you a happy life and look forward to seeing you again!
Guest User
Family-friendly Queen Room
Stayed in Sep 2025
Business traveler
6 review
10/10
Outstanding
Posted on Oct 31, 2025
People who want doorstep access to metro , can book this . Food is good , staffs are welcoming.
Response from Property: Thank you for staying at Somerset Wusheng Wuhan during your trip in Wuhan.We will make continuing efforts in the future to meet expectations of every guest!We look forward to seeing you soon at Somerset Wusheng Wuhan.
Guest User
Modern Deluxe Executive Comfy Suite - 2-Room (Kitchen, Living Room)
Stayed in May 2025
Family
1 review
7.5/10
Posted on Jun 16, 2025
Had a pleasant stay. Place seems a little old and not so well maintained. Service was normal, nothing to scream about. Overall decent experience.
Response from Property: 尊敬的客人,感謝您入住武漢盛捷武勝服務公寓並給出您的寶貴意見。十分抱歉此次入住體驗未能完全達到您的期望,如果下次您入住期間有任何問題可以隨時聯繫公寓前台,我們一定會為您提供更滿意的服務。祝您生活愉快,期待您的再次光臨。
GMac
Modern Deluxe Executive Comfy Suite - 2-Room (Kitchen, Living Room)
Stayed in Oct 2024
Family
97 review
10/10
Outstanding
Posted on Dec 1, 2024
A wonderful stay. The afternoon tea set could be improved - otherwise we very much enjoyed this hotel and will return.
Response from Property: Dear guest, thank you for staying at Somerset Wusheng Wuhan and for giving us such a high evaluation! Your good comments are the greatest encouragement to us. We have been working tirelessly to improve the quality of our services, and I believe this feedback will be a great encouragement to all our employees. We sincerely hope that your next visit will be as pleasant as the previous one. I wish you a happy life and look forward to seeing you again!
June Cao
Modern Deluxe Executive Comfy Suite - 2-Room (Kitchen, Living Room)
Stayed in Apr 2025
Family
5 review
9.5/10
Amazing
Posted on Jun 8, 2025
room is big and nice view too. location is very convenient. and suitable for big family. Breakfast can have more variety.
Response from Property: Dear Guest,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Wusheng Wuhan! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.
Kiyomi The Real
1 Bedroom Executive
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Mar 4, 2025
Arrived in Wuhan around 6 AM—tired with a one-year-old baby. Check-in time was 2 PM, but we got instantly approved for early check-in when they saw we were traveling with a baby. They took just 10 minutes to set up the baby crib for us. The room was already clean, and the front desk staff was friendly. The location is great—situated on the 7th floor of a mall, making it super convenient to access food and markets. Will definitely book here again when we visit family and friends in Wuhan!
Response from Property: Dear guest, thank you for staying at Somerset Wusheng Wuhan and for your high evaluation of our apartment! Your praise is the greatest encouragement to us. We have been working tirelessly to improve our service quality, and I believe this feedback will be a great encouragement to all our employees. We sincerely hope that your next visit will be as pleasant as your previous one. I wish you a happy life and look forward to seeing you again!
Guest User
Executive Suite - Three-Bedroom (King Koil Mattress + Cozy Family Space + Kitchen + Fridge)
Stayed in Dec 2024
Family
2 review
9.0/10
Great
Posted on Feb 7, 2025
Great location, although not exactly close to any tourists hot spots but there is a mall and metro station right underneath the apartment, so there is no need to worry about weather and can get to anywhere easily. Hotel facilities include a full gym, ping pong table (my parents loved it), and female change room has a big jacuzzi (which is NOT in operation in winter, which is a pity!), and steam room and sauna. To use them, you need to tell the front desk 30 min prior for them to turn it on. The change is cold and there is no hot water for the shower (something to improve on). Breakfast has a nice varieties of Chinese buns, and hot food, it is more suitable for a Chinese/Asian appetite. If you order food delivery, they deliver it to you with a robot, impressive! The 3-bedroom apartment was very spacious and me and my family thoroughly enjoyed it.
Response from Property: Dear guest, thank you for staying at Somerset Wusheng Wuhan and for giving us such a high evaluation! Your good comments are the greatest encouragement to us. We have been working tirelessly to improve the quality of our services, and I believe this feedback will be a great encouragement to all our employees. We sincerely hope that your next visit will be as pleasant as the previous one. I wish you a happy life and look forward to seeing you again!
Ritsmitu
Studio Premier
Stayed in Feb 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on May 28, 2025
Perfect location! Got to shop and eat in the mall that was attached to this hotel
Response from Property: 尊敬的客人,感謝您下榻武漢盛捷武勝服務公寓並對我們公寓做出的如此高評價!您的好評是給我們最大的鼓勵。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。我們真誠地希望您在下一次光臨會像前一次一樣愉快。祝您生活愉快,期待您再次光臨!
Samy
1 Bedroom Executive
Stayed in Aug 2025
Solo traveler
39 review
10/10
Outstanding
Posted on Sep 24, 2025
Loved the room but hated the smell.
Response from Property: Thank you for staying at Somerset Wusheng Wuhan during your trip in Wuhan.We will make continuing efforts in the future to meet expectations of every guest!We look forward to seeing you soon at Somerset Wusheng Wuhan
Darcy. W
Modern Deluxe Executive Comfy Suite - 2-Room (Kitchen, Living Room)
Stayed in Sep 2024
Family
22 review
10/10
Outstanding
Posted on Nov 1, 2024
We had a very pleasant 4 nights here and enjoyed our stay very much. It's connected to the mall beside where there is supermarket, cinema, massage, hair saloons, good coffee, archery, yoga studio and many non digital entertainment for children. Excellent location as it is beside a metro station and easy to hail taxi.
Response from Property: Dear Guest, Thank you for staying at Somerset Wusheng Wuhan and give us valuable comments. Satisfying customers and providing them with a sense of home is our service tenet. In order to provide you with the most comfortable living environment, we will make unremitting efforts. Wishing you a happy life and looking forward to your visit again!
Salmane Tan
Modern Deluxe Executive Comfy Suite - 2-Room (Kitchen, Living Room)
Stayed in Mar 2024
Family
6 review
7.0/10
Posted on Apr 18, 2024
Not only no muslim food for breakfast but staff don't care and told us no pork at everything until we found pork sausage in their fried rice
Response from Property: Dear guest, Thank you for staying at Somerset Wusheng Wuhan and give us valuable comments! We are very sorry that our stay did not fully meet your expectations. We will definitely strengthen our employee service awareness training and hope to provide you with satisfactory service in the near future. Wish you a happy life and look forward to seeing you again!
Guest User
Family-friendly Family Room
Stayed in Aug 2024
Family
43 review
10/10
Outstanding
Posted on Sep 17, 2024
Once again a great Somerset experience!
The room was very spacious and clean. There were even toys for our daughter.
The breakfast was a good selection, both Chinese and Western.
The fitness centre and children's playground were also impressive.
The location above a mall and the metro is unbeatable!
The staff spoke very good English, which is not usual in China.
We would love to come back!
All in all a very good performance, please keep up the good work!
Response from Property: Dear Guest, Thank you for staying at Somerset Wusheng Wuhan and give us valuable comments. Satisfying customers and providing them with a sense of home is our service tenet. In order to provide you with the most comfortable living environment, we will make unremitting efforts. Wishing you a happy life and looking forward to your visit again!
Peter (Hong Kong Westerner)
Modern Deluxe Executive Comfy Suite - 2-Room (Kitchen, Living Room)
Stayed in Feb 2024
Family
10 review
9.5/10
Amazing
Posted on Mar 12, 2024
Great place and weight next to the Metro station with just two stops to the centre of old Hankou and the pedestrianised street. Also just outside is Starbucks, and a shopping centre and I especially recommend the howler just outside sell the most delicious flat breads ever at just RMB3 each!!
Our two bed room apartment was clean, well provisioned kitchen and perfect for us!
Response from Property: Dear guest, Thank you for staying at Somerset Wusheng Wuhan and give us valuable comments! Your praise gives us the greatest encouragement.and also thank you for your feedback so that we can improve our service, and we will give feedback to relevant departments and actively deal with the problems you mentioned. Wish you a happy life and look forward to seeing you again!
Jesper Ong
Executive Suite - 1-Room。
Stayed in Dec 2023
Business traveler
19 review
9.5/10
Amazing
Posted on Jan 17, 2024
Room 1205 is big, comes with a washing machine! Air conditioning has heating function, so room is not cold during the winter stay. The bathroom floor is not properly aligned, the drain is higher than centre of the bathroom, causing a pool of water after showers and will remains there for a long time
Response from Property: Dear guest, Thank you for staying at Somerset Wusheng Wuhan and give us valuable comments! Your praise gives us the greatest encouragement.and also thank you for your feedback so that we can improve our service, and we will give feedback to relevant departments and actively deal with the problems you mentioned. Wish you a happy life and look forward to seeing you again!
Guest User
Studio Premier
Stayed in Sep 2024
Couple
15 review
10/10
Outstanding
Posted on Oct 5, 2024
Very clean and worth the money.
Response from Property: Dear Guest, Thank you for staying at Somerset Wusheng Wuhan and give us valuable comments. Satisfying customers and providing them with a sense of home is our service tenet. In order to provide you with the most comfortable living environment, we will make unremitting efforts. Wishing you a happy life and looking forward to your visit again!