Guest Reviews of Orange Hotel (Wuhan Qingnian wansongyuan Road)
9.5/10
Outstanding
1104 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(1104)
Positive reviews(1079)
Reviews with photos/video(384)
Friendly front desk staff(115)
Easy to get around(107)
Classy environment(99)
Delicious breakfast(81)
Close to metro(39)
Perfect for business trips(21)
Convenient for shopping(18)
Awesome gym(16)
Negative reviews(25)
Guest User
Superior Queen Room
Stayed in Dec 2024
Couple
2 reviews
8.5/10
Very good
Posted on Feb 5, 2025
Rooms still smell a little bit of cigarette smoke. You don’t have a real window, just a room in between the other rooms. It’s nicely decorated, but the light in it feels weird, especially beautiful it stays on until midnight. The worst thing is the insulation :( we woke up multiple times in the middle of the night because people were loudly talking in the hallways at 02:00am in the morning… also a lot of children running around and screaming.
So if you want to get a good night of sleep, this isn’t a good choice.
The location was good tho, and the service was also pretty nice.
Response from Property: 尊敬的賓客: 您好!感謝您選擇入住我們酒店並分享您的入住體驗。我們非常重視您的反饋,並對給您帶來的部分不好體驗深表歉意。 關於您提到的煙味問題,我們已加強房間的通風和清潔流程,確保空氣清新。對於燈光和隔音問題,我們正在評估優化方案,力求為客人提供更舒適的休息環境。同時,我們會加強對公共區域的巡查,特別是在夜間,以減少噪音干擾。 很高興您對我們的位置和服務感到滿意,您的認可是我們前進的動力。我們真誠希望有機會再次為您服務,併為您帶來更好的入住體驗。期待您的再次光臨!
Pol BCN
Superior Queen Room
Stayed in Sep 2024
Couple
5 reviews
9.0/10
Great
Posted on Nov 12, 2024
Location is very convenient and price is very reasonable. Only complaint would be the smell of cigarettes in the room but apart from that is a easy to go hotel.
Response from Property: Thank you very much for your affirmation of our hotel, thank you for your willingness to choose our hotel to stay, and put forward your valuable opinions, and secondly, for your reflection of the smell of smoke in the hotel room, we have made a sincere review and inspection, and once again express our gratitude to you for your proposal, and look forward to your next stay
Runmysilkroad
Deluxe Queen Room
Stayed in Jul 2023
Business traveler
12 reviews
10/10
Outstanding
Posted on Aug 16, 2023
Very good stay. Very convenient by robot service also smart home technology. Like to come again.
Response from Property: 尊敬的賓客您好,看到您的讚美,我們會很害羞呢~為您服務是我們最大的榮幸,更值得開心的是在您的旅途中我們能為您帶來一份愉悦,能夠陪伴您度過快樂的旅途時光,願您喜歡我們千萬用心呈現的設計,服務,衞生,早餐,安全等工作。期待您的再次入住桔子武漢青年路酒店哦 !
Guest User
Superior 2-bed Room
Stayed in Sep 2023
Family
8 reviews
10/10
Outstanding
Posted on Oct 18, 2023
设施:ok
卫生:ok
服务:ok
环境:ok
Response from Property: 尊敬的賓客您好,非常感謝您對酒店的支持,鼓勵和認可!我們很榮幸為您提供住宿和早餐服務,我們的床品都是精挑細選,房間佈局時尚安全整潔,餐品涵蓋武漢特色哦!能被您喜歡也是我們的福氣哦。歡迎您再度光臨桔子武漢青年路酒店,祝您生活愉快!
Sunbowen
Superior Queen Room
Stayed in Dec 2024
Couple
11 reviews
10/10
Outstanding
Posted on Jan 18, 2025
Good facilities and good reviews
Health: good
Environment: good
Service: good
Original textTranslated by Google
Response from Property: Dear guests! Thank you very much for your detailed review. We will definitely do better with your recognition and encouragement. You are also welcome to taste our carefully prepared LOHAS breakfast. Fragrant coffee, pure fresh milk, and silky soy milk are all beckoning your taste buds! We look forward to seeing you again at Orange Wuhan Qingnian Road Hotel!
Guest User
Superior 2-bed Room
Stayed in Feb 2026
Business traveler
17 reviews
10/10
Outstanding
Posted on Mar 8, 2026
酒店乾淨衞生,前台服務熱情,交通方便。性價比高
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Response from Property: 尊敬的賓客,您好。感謝您選擇入住桔子武漢青年路酒店並留下好評。十分榮幸為您帶來一次滿意的入住之旅。為賓客奉上最真切、最熱情的服務,細緻的做好每位賓客的熱情迎候,每個房間安全衞生,每份早餐樂活豐富。衷心期盼為每位賓客帶來家的感受。也期待您再次光臨桔子武漢青年路酒店。祝您生活愉快。
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Couple
11 reviews
10/10
Outstanding
Posted on Mar 4, 2026
房間設施完善 洗衣方便還有烘乾的 環境特別好
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Response from Property: 尊敬的貴賓您好!您對酒店的認可,我們很是開心!爭取讓每位客人都能獲得舒適,安全,潔凈,樂活的入住體驗。希望每一次都可以給您不一樣的驚喜!期待您再次光臨桔子武漢青年路酒店!
Response from Property: 尊敬的貴賓顧客!萬分歉意因酒店設備缺憾影響您心情和入住體驗。再次向您表達真誠的歉意!酒店設備是定期維護。吹風機是長按電源鍵3秒後自行啟動。而且吹風機集團已優化供應商,會全面調整優化產品。方便客户使用。電子產品因使用時長,過熱保護確有偶爾不穩定的因素,重啟可恢復。酒店對住客需求都第一時間內給予關注,回覆及解決響應!感謝您對酒店的誠摯建議。祝您順利幸福!
Response from Property: 尊敬的貴賓!衷心感謝你的建議!根據您的反饋,酒店及時迴應,全力跟進處理,對此也深入的自我檢討查找原因並深度思索提升辦法。針對您提出的服務滿意建議,我們將不斷學習服務標準;遴選服務夥伴;參考服務榜樣;端正服務態度;提升夥伴熱情;提高前台業務接待水平,對客溝通話術;和客房衞生質量;提升早餐出品,加強安全巡查等。依據您的反饋,我們第一時間對店內設備進行了檢查和檢修維護,對酒店設備聯繫了全方面維護和保養。酒店對住客需求都第一時間內給予關注,回覆及解決響應!桔子武漢青年路歡迎您再度蒞臨!感謝您對酒店的誠摯建議。祝您順利幸福!
Response from Property: 尊敬的貴賓!非常遺憾因酒店全部滿房未能如願給您升級到外窗!再次給您致歉!酒店位於武漢核心金融中心。物業屬大平層,致少量房間確實無法做到對外窗户,再次深表歉意!桔子酒店是華住酒店集團旗下的中檔酒店品牌,酒店樂意服務好每位賓客。依託品牌影響和各位貴賓的眷顧我們酒店在不斷進步。我們致力於為賓客提供高品質的睡眠,安心的入住環境和衞生,樂活的早餐出品,健康的運動方式,酒店性價比還是很高哦。對於您的建議我們深表謝意,您的寶貴意見我們及時收納及改進,祝您生活愉快,工作順利!
Response from Property: 尊敬的貴賓!非常感謝您的入住和滿意讚賞!很高興能為您的出遊帶來美好的時光。酒店位於武漢三鎮的中心,老漢口的核心地段。交通便捷,到漢口江漢路,武昌黃鶴樓,漢陽歸元寺,車程均15分鐘。與武漢萬松園美食街距離500米。酒店周邊環境和配套齊全方便。ICC,K11,武漢國際廣場,武漢國際會展中心,萬松園美食街,武漢新世界,武漢金融街,太多數不過來的地標哦!我們致力讓每位住客享有4優的入住體驗。前台規範熱情,客房安全衞生,早餐樂活健康。熱切期待您再次光臨桔子武漢青年路酒店哦!
Response from Property: 尊敬的賓客,您好。感謝您選擇入住桔子武漢青年路酒店並留下好評。十分榮幸為您帶來一次滿意的入住之旅。為賓客奉上最真切、最熱情的服務,細緻的做好每位賓客的熱情迎候,每個房間安全衞生,每份早餐樂活豐富。衷心期盼為每位賓客帶來家的感受。也期待您再次光臨桔子武漢青年路酒店。祝您生活愉快。