Wuhan Huangpi District 4-star Hotels

The environment of the hotel is very good, very clean, the check-in at the front desk is very fast, the response is also very timely, and the decoration is also very good. It was a pleasant stay experience. I recommend it. I will choose it next time~

Location of this hotel is certainly convenient, located right off Songjiagang metro station. The destination is perfect for travelers who want to have easy access to the airport (2 metro stops and only about 12 minutes from Tianhe airport), especially during rush hour times when driving would take a much more circuitous route. I have stayed at this chain of Vienna International Hotels before and have had much better experience, but I suppose this depends on location and type. This specific hotel looks palatial upon entering but the rooms are definitely a bit lacking - it seems better suited for those who need only a quick overnight stay to catch a flight. Would not recommend for longer sightseeing trips as rooms have poor sound insulation (I could hear very clearly the conversations of those in a nearby room the entire night - every single word), as well as a very confusing layout. But we did encounter very very kind and nice housekeepers. I am a well-traveled person and understand and appreciate cultural differences and norms in different cities/countries/etc so I generally would not take time to write about this but this experience was too notable not to. Since this was an international hotel and located by an international airport, I expected better service than received. I had just had a long journey and a canceled flight and found this booking on Trip, which was confirmed. Once I arrived at the hotel, I presented my passport for check-in, as I am a foreigner and do not have a ************** ID card. However, the attitude of one of the front desk hotel clerks was incredibly rude. The clerk immediately told me (without even asking) that I could not live there using a passport to check-in. According to Chinese law, this is obviously not true and a false statement. I imagine the clerk felt too lazy to have to scan my passport details but felt extremely uncomfortable at this exchange. There is no local stipulation that foreigners who live and work long term in China cannot live at the hotel. In fact, being an INTERNATIONAL hotel chain located by an airport, how can you not take guests who have passports? Following this exchange, I asked for an extra room card as I am traveling with a friend and was given a ”fake” card that did not work. The front desk worker did not even bother scanning it, so it was really useless. I suggest better training and customer service / hospitality guidance for your hotel front staff. This was the worst experience in customer service I have ever had from a Trip.com booking. Will never stay here again.

Xiao Zhang at the front desk has a very good service attitude. He is very proficient in checking in and is very fast. There is no deposit required to check in. The hotel is clean and hygienic, with complete facilities. There is also a small refrigerator in the room. The hotel is warm, the room is clean and sanitary, and there are many green plants at the door! We also gave the children slippers and toothbrushes. Seeing that they had children and luggage, they thoughtfully sent them to the room. It felt great to stay in

The hotel is not bad. It's not the first time I've stayed here. The parking lot is quite big and it's convenient to park. The hotel lobby is also very atmospheric. It's very convenient to eat, drink and have fun. There's a snack street next to it, and it's very close to the airport. The lady at the front desk The service is warm, and breakfast is provided as a complimentary. The breakfast is a buffet and there are quite a lot of varieties. The room is also large and hygienic and clean. It is worth recommending.

The front desk service was very good [strong] on the day of check-in, I sent a welcome fruit plate, and some local snacks, and I washed a few drops of oil because I stayed for several nights, so the room hanger was a bit insufficient, and I sent a message to the front desk on WeChat. It took about 10 minutes to send the hanger to really love, the room is soundproof, the room is large, the light is good, I can't hear the sound outside or next door, I live on the 12th floor, it is convenient to take the elevator up and down, there are 3 elevators, it doesn't have to wait for a long time, the hotel decoration is very like, The front desk decoration is very personal, I like it very much, I take pictures at any time to commemorate it, the lobby is clean, the hotel is next to the museum, you can visit it at any time, the hotel parking lot is very big, free parking, great [strong] [strong] [strong] good environment, good service, good facilities, good health, all good, Satisfied!

This is my second time staying at this hotel. It is right at the entrance of the scenic spot and is very convenient. The room is very large, the hygiene is good, and the service staff is very enthusiastic. The scenery in the scenic spot is beautiful, especially the air in the mountains is very good. The playing experience is very good. I will stay here next time. There are also many free live performances in the scenic area.

Clean and comfortable, live with peace of mind, you can wash clothes on the first floor, breakfast is very rich, I like to eat, especially recommend small noodles, that is a word, incense! 👍🏼 It is very convenient to take a taxi at the door, only one in two minutes, and there is a shuttle bus that can pick up and drop off the plane. The service is 👍🏼👍🏼👍🏼

🔔Service: Check-in is very convenient. 🍃Environment: Very clean, most satisfied with large floor-to-ceiling windows. 🧹Hygiene: Clean up in a timely manner. 🚗 Transportation: 10 yuan by car from the subway entrance. The design of the room is very advanced, and many lighting elements are in place. Lighting settings are very user-friendly.

Let's talk about it first The hotel is relatively new in terms of hardware, the size of the room, and the facilities in the house are very good. I personally feel that the scene is better than the pictures of Ctrip. The hotel also has swimming pools, slides, chess and card rooms, which can meet the basic holiday needs. The staff is also warm and courteous. Breakfast is 7:30-9:00. After 8:40, I heard that there are staff members who are emphasizing the need to supplement watermelon in the kitchen. Compared with the habit of receiving meals in advance in domestic scenic hotels, I am moved. Tears. The staff delivered paper towels to the room very quickly. Generally speaking, we can feel that the hotel is working hard to train its staff. The location is also good, at the exit of the scenic spot, to the entrance of the scenic spot is only a slide (30 yuan/person) in 5 minutes. The scenery of Qingliangzhai Scenic Area is still very beautiful, and the development of supporting facilities is also quite good. The most important thing is that the whole walking time is about one and a half hours, and the upward area is not difficult and suitable for family trips. Not bad anymore The swimming pool comes first. I really look forward to this pool, but in fact it is far less beautiful than the photo. Although brave I barely swim, but the water quality is a bit reluctant. The water quality is turbid, and there are a lot of unknown white foam floating on the right side of the swimming pool? There is debris at the bottom of the pool? Secondly, for dining, in addition to the hotel’s own Chinese and Western restaurants, there is only a barbecue that opens at 6 o’clock in the evening. Then you have to drive (5-10 minutes) to find farm dishes along the road. There was a glass house at the door of the nearest restaurant we ate. The taste was not bad, but the prices in the mountains were also considerable. Playing mahjong in the chess and card room that day, I was really depressed to learn that the Chinese restaurant does not have a meal delivery function at the front desk. I didn't go to the western restaurant. After reading the comments of netizens, we gave up. Generally speaking, it's worth playing with a normal mind. If the hotel can handle the swimming pool sanitaryly, it is highly recommended.

Very satisfied with a stay experience! It may be the reason for the off-season of travel. The hotel called us to upgrade the executive bed room before we checked in. We also prepared children's dental appliances for the children. The decoration style of the hotel lobby is also very good. The space is very large. If the itinerary is not in a hurry, sit down and have a cup of tea and read a book 📖... In addition, the hotel's breakfast is also very good, I ate local hot dry noodles, very fragrant, you can also pack a cup of coffee for free, too intimate, In short, it is correct to go out and choose Atour. It is very insecure in the field. Atour's service is the kind of practical feeling for you. This is my first time in Wuhan. This stay makes my image of Wuhan very good! Finally, I'm not Toha!