Anonymous User
October 23, 2022
A very speechless stay experience! ! very bad 👎 👎 👎
1. It said that you can check in after 10:00. We arrived at 10:20 and told us that the only room type left was still being cleaned, and we had to wait for nearly half an hour in the lobby before we could check in.
2. The bathroom door is not closed tightly, and the waterproof is poor, resulting in water at the door of the bathroom after taking a shower.
3. The most speechless thing! ! ! In the weather of 25.6 degrees, the air conditioner in the room has no cold air, and it has been reflected three or four times, telling us that the unified central air conditioner only has hot air but no cold air! (The underlying meaning is that we don’t have cold air. We can’t handle what you can do.) It’s unbelievable that as a hotel, every customer has their own needs, and the air conditioning is unified. And there is no cold wind in the weather of more than 20 degrees. Our room is facing west, and the sun is hotter in the west, 25 degrees outside, and nearly 30 degrees inside the room. It even told me that the cold wind cannot be set! I'm here to live in a hotel, not to take a sauna! !
Turning on the air conditioner can only be warm air, it will heat people to death! Don’t turn on the air conditioner and open the windows to ventilate, and there are mosquitoes all over. My husband and I were bitten by no less than a dozen mosquito bites, and basically had no sleep all night! ! It's like spending money to suffer.
As a hotel with a price of around 300, such facilities! Such a service attitude! It's unbelievable! I spent this money just to rest more comfortably and sleep better, but the result was not even as good as the more than 100 express hotels! I really don't even want to give one star 🌟! Consider booking a room carefully! !
Service: It has been reported that the problem has not been resolved many times, and the attitude is poor!
Facilities: Poor! Unreasonable, no improvement!
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