No.8 Shanshui East Road, Binhu District, Wuxi, Jiangsu, 214081, ChinaView Hotel Details
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Guest Reviews of Park Hotel
9.2/10
Very Good
1082 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.8
Service9.1
Cleanliness9.2
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All reviews(1082)
Positive reviews(1041)
Reviews with photos/video(259)
Classy environment(224)
Close to scenic area(92)
Convenient parking(72)
Friendly front desk staff(47)
Tasty restaurant(39)
Secluded lake view(38)
Tasty food(36)
Delicious buffet(8)
Negative reviews(41)
Sean Shao
Queen Room With Lake View
Stayed in Sep 2024
Family
3 review
9.0/10
Great
Posted on Nov 2, 2024
Nice location, quiet and beautiful lake just behind the for sunset and sunrise walks. Enjoyed the stay
Response from Property: Thank you for your stay.Looking forward to your next time again------------Wuxi park hotel Jiaoxiao
VICTOR
Deluxe Garden-view Double Room
Stayed in Sep 2024
Travel with friends
9 review
6.5/10
Posted on Oct 28, 2024
Not many restaurant options around. Current works of metro going on nearby too.
Response from Property: Thank you for your stay.Looking forward to your next time again------------Wuxi park hotel Jiaoxiao
Guest User
Garden-view Twin Room
Stayed in Mar 2024
Other
5 review
9.0/10
Great
Posted on Apr 16, 2024
Family travel good location ,enjoy good seance from front desk
Response from Property: Welcome to Wuxi Lakeview Park Hotel ,we will continue to improve the quality of services.Look forward to your next visit------------jiang xiao
Guest User
Deluxe Garden-view Double Room
Stayed in Feb 2024
Family
4 review
9.5/10
Amazing
Posted on Mar 28, 2024
The hotel is right on the Taihu Lake. Yuántóuzhǔ is close to the hotel and is an excellent choice for those who would like to visit Yuántóuzhǔ, particularly during the Cherry Blossom Season. The room we stayed was recently renovated, spacious and clean.
Response from Property: Welcome to Wuxi Lakeview Park Hotel during the cherry blossom season and provided recommendations.We will continue to try hard.Look forward to your presence again.
Guest User
Garden-view Twin Room
Stayed in Feb 2025
Family
5 review
8.0/10
Very Good
Posted on May 4, 2025
Reception is so friendly
Response from Property: 尊敬的賓客,您好!非常感謝您入住無錫花園大酒店,感謝您利用寶貴時間做出點評,我們會再接再厲,期待您的再次光臨------------無錫花園大酒店總經辦 肖江
Guest User
Deluxe Garden-view Twin Room
Stayed in Apr 2025
Couples
11 review
10.0/10
Outstanding
Posted on May 17, 2025
The hotel has a good environment and greenery! The air is good and walking by the Taihu Lake makes you feel good! The room is large and comfortable!
Original TextTranslated by Google
6/14
Response from Property: Dear guests, hello! Thank you very much for staying at Wuxi Garden Hotel. It is our honor to provide you with a satisfactory and warm stay experience. Thank you for your careful evaluation and look forward to your visit again. -------- Wuxi Garden Hotel General Manager Xiao Jiang
Jiandanqinxintaba
Deluxe Garden-view Twin Room
Stayed in Mar 2025
Couples
63 review
9.5/10
Amazing
Posted on Apr 20, 2025
1. The location is good, about 2 kilometers away from the Chongshan Gate of Yuantouzhu Scenic Area.
2. Because it is near the scenic area, the taxi driver jokingly calls it "in the countryside", and there are not many restaurants.
3. The room is large, clean and hygienic, with dry and wet separation.
4. Overall it is worth staying. If there are any disadvantages: the breakfast is a bit simple, but it is enough to fill you up.
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6/16
Response from Property: Dear guest, hello! Thank you very much for staying at Wuxi Garden Hotel. The hotel is located in Yuantouzhu Scenic Area. There is a commercial complex within 3 kilometers. Regarding your feedback on breakfast, we will convey it to the department and work hard to improve it. We look forward to your visit again. -------- Wuxi Garden Hotel General Manager Xiao Jiang
Yiyepianzhou0720
Deluxe Garden-view Twin Room
Stayed in Apr 2025
Couples
7 review
4.5/10
Posted on May 18, 2025
The location is good, right by the Li Lake, and it's OK to take a walk in the morning and evening. The room is relatively large, and the attractions are not far away by taxi. Other things are too bad, especially breakfast, the fried dough sticks that have been placed for who knows how many days are cold and hard. Most of the dishes or drinks are relatively cold. The experience is not good. I changed hotels after staying for three days, and the dinners I had in the hotel were not very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Wuxi Garden Hotel. We apologize for not being able to bring you a satisfactory stay. We will pay attention to the taste of the food you reported, hold the person responsible, and increase the frequency of spot checks in the future to maintain the stability of the taste and keep the food warm. In addition, please rest assured that all the raw materials of the hotel are fresh, and the fried dough sticks are also shipped that night according to customer demand and delivered early the next morning. I wish you a good mood every day------------Xiao Jiang, General Manager of Wuxi Garden Hotel
Guest User
Garden-view Twin Room
Stayed in Apr 2025
Family
32 review
1.0/10
Posted on May 12, 2025
The decoration is too old. There is only a thin male manager at the front desk who provides good service. The rest is very average. If there is a problem, it is obvious that foreign tourists need to admit their bad luck. I will never stay here again. It is too rubbish.
Original TextTranslated by Google
Response from Property: Dear guest, this is the 0.5 points you gave on May 9 using the same ID. Our reply to you is: "Thank you very much for staying at Wuxi Garden Hotel. We attach great importance to the stay experience of every guest. As for the "speechless" you mentioned and the impact on your travel mood, we have not yet understood the specific reasons. You can make your choice. In any case, we believe that most guests support and trust us. "Persist in the past and the flowers will bloom." We will continue to do our best as always and provide warm service to every guest with sincerity and enthusiasm." Today you used this ID again to give a second 0.5 points. We will not repeat it and reply to you with the original words. From the hotel's side, we can see that you are not friendly. We feel that you are dissatisfied with this trip due to other reasons. We hope that you will be relieved as time goes by. ----------Wuxi Garden Hotel General Manager Xiao Jiang
Yizhizaishenhaishangdexiaohuo
Deluxe Garden-view Twin Room
Stayed in Apr 2025
Family
3 review
10.0/10
Outstanding
Posted on May 3, 2025
I booked this hotel during the May Day holiday. I read the reviews saying that this hotel is a bit old, but there are newly renovated rooms, which are very new and large. The toilet and shower are separated. The stay is very comfortable. The hotel supplies are also good. The cream smells so good that I couldn't help but bring the rest back. There is also a buffet breakfast in the morning, which costs 45 yuan per person. It is close to Yuantouzhu and Three Kingdoms City.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Wuxi Garden Hotel. Your objective and fair evaluation provides valuable suggestions for other guests to choose. "Give people a rose, and the fragrance will last forever." We will live up to your expectations and work hard to serve every guest. We look forward to your visit again. ----------Wuxi Garden Hotel General Manager Xiao Jiang
Guest User
Deluxe Garden-view Twin Room
Stayed in Mar 2025
Family
7 review
10.0/10
Outstanding
Posted on May 1, 2025
🟢The room is large, the facilities are clean and tidy, the sound insulation is good, it is a veritable garden hotel! ⛲️
🟢The location is excellent, the back door is Baojie Forest Park, it is close to Taihu Lake, close to major attractions in Wuxi, and convenient for sightseeing☑️
🟢The service is thoughtful and the staff are enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Wuxi Garden Hotel. Thank you for taking the time to make a detailed and pertinent evaluation. It is our honor to provide you with a satisfactory stay experience. The hotel will continue to serve every guest with full enthusiasm and look forward to your visit again. ------------ Wuxi Garden Hotel General Manager Xiao Jiang
Guest User
Suite With Lake View
Stayed in Mar 2025
Couples
8 review
10.0/10
Outstanding
Posted on Apr 23, 2025
The location is very good, you can walk to Yuantouzhu. The hotel covers a large area, with a large yard and a bright lobby. I booked a lake view suite, which is elegantly decorated, clean and sanitary. There are tables and chairs on the balcony of the living room, where you can drink tea and enjoy the scenery of Taihu Lake. The lake view is super beautiful, especially at night when the lights are on. Very satisfactory accommodation experience.
Original TextTranslated by Google
6/13
Response from Property: Dear guest, hello! Thank you very much for staying at Wuxi Garden Hotel. Each of your photos records the good times in the hotel. An unforgettable journey will become an eternal memory. Your dedication also touched us. Because of you, we will be better. The hotel will work hard to become a century-old hotel. We look forward to your visit again---------Wuxi Garden Hotel General Manager Xiao Jiang
Guest User
Garden-view Twin Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 7, 2025
The hotel is in a good location, Yuantouzhu is within walking distance, and a taxi for 20 yuan is needed to get to the Three Kingdoms City, so it is worry-free to go to the scenic spots. The yard is very large with many flowers and plants, and it is indeed a garden hotel. Parking is convenient and free. The room is clean and tidy, with a refrigerator, and the bed is moderately soft and hard for living and staying comfortably. The front desk and hotel staff are enthusiastic and will take the initiative to greet. The breakfast is rich and varied, and the lake view restaurant is a very pleasant experience while enjoying the beautiful scenery. The most important thing is to actively ask guests for suggestions on hotel services when checking out, and the questions and opinions raised by guests have indeed been improved. I will continue to stay here next time I come to Wuxi.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Wuxi Garden Hotel. It is our honor to serve you. Every employee of the hotel is working hard to serve guests wholeheartedly every day. The hotel management will also regularly improve the hotel's hardware facilities and software services based on the problems reported by guests. Thank you for your affirmation of the hotel and look forward to your visit again----------Wuxi Garden Hotel General Manager Xiao Jiang
Guest User
Deluxe Garden-view Twin Room
Stayed in Mar 2025
Couples
9 review
10.0/10
Outstanding
Posted on Apr 8, 2025
I want to confirm with you guys, @熊江云 @@魏金宇 @江健 Are all the CO detectors in the project installed? If they are installed, I will commission the first test of the equipment. 13 CO detectors were purchased in the project, 2 for the cabinet top, 4 for the upper part of the piston, 6 for the corresponding drainer parts around the cabinet, and 1 for the synthetic reflux water seal. I think they should all be installed.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您入住無錫花園大酒店,感謝您的五分好評,期待您的再次光臨-----------無錫花園大酒店總經辦 肖江
Wasituoluotong
Garden-view Twin Room
Stayed in Feb 2025
Couples
14 review
10.0/10
Outstanding
Posted on Apr 2, 2025
We added one more day to our trip. Although there were some minor problems with the room renewal and the front desk clerk made a small mistake, the night front desk clerk, whose surname was Wang, apologized sincerely and resolved the issue satisfactorily. So I still want to thank you.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Wuxi Garden Hotel. Thank you for understanding our colleagues' mistakes. Your arrival is our honor. We look forward to your visit again. -----------Wuxi Garden Hotel General Manager Xiao Jiang