Yabin Area, Wuzhishan, Hainan Tropical Rainforest National Park, Wuzhishan, Hainan, 572200, ChinaView hotel details
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Guest Reviews of Wuzhishan Yatai Rainforest Hotel
9.1/10
Good
948 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(948)
Positive reviews(912)
Reviews with photos/video(340)
Classy environment(215)
Great air circulation(73)
Close to scenic area(57)
Tasty food(55)
Clean pool(48)
Great swimming pool(48)
Negative reviews(35)
Guest User
Elegant Room (2 Beds)
Stayed in Aug 2026
Other
12 reviews
10/10
Outstanding
Posted on Sep 25, 2026
The hotel room was very clean and tidy. The room facilities were complete, and there was even a bathtub. The overall outdoor greenery was excellent, and you could see mountain views from the balcony.
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Response from Property: 尊敬的賓客您好!感謝您選擇入住五指山亞泰雨林酒店並分享入住體驗。很高興房間乾淨整潔讓您住的安心;同時您也對房間設施齊全以及配備浴缸的細節給予了肯定。我們也特別欣喜您喜歡酒店整體室外綠化與陽台觀景視野——在這裏,您可以盡享山景帶來的寧靜與美好。期待您再次光臨,繼續在雨林度假中收穫舒適與愉悦。
Guest User
Elegant Room (2 Beds)
Stayed in Aug 2026
Traveling with friends
23 reviews
10/10
Outstanding
Posted on Sep 25, 2026
The service was very welcoming, and the room we were given had a great location with distant mountain views. The scenery was beautiful, and the air quality was exceptionally good. Even as someone who struggles with sleep, I fell asleep by 10 PM after arriving.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您選擇下榻五指山亞泰雨林酒店並分享您的入住體驗。我們很高興得知,您感受到團隊的服務熱情,且為您安排的房間位置讓您能夠觀賞遠處山景,景緻與空氣品質也為您的旅程增添了舒適與愜意。我們深感欣慰。再次感謝您的認可與支持,期待您下次再次來到五指山,與我們共同享受更美好的度假時光。
Guest User
Elegant Room (2 Beds)
Stayed in Aug 2026
Other
6 reviews
10/10
Outstanding
Posted on Sep 24, 2026
Wow, this hotel was recommended by a friend, and its location right at the foot of the mountain makes it super convenient for hiking Wuzhi Mountain! Even though the hotel has been open for over ten years, the rooms are very clean and the facilities are complete. The service is also top-notch, very warm and welcoming.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇下榻五指山亞泰雨林酒店並分享入住體驗。酒店毗鄰登山口,便於每位客人前往五指山徒步;同時感謝您對客房整潔、設施齊全以及熱情周到的服務表達了肯定。即便酒店已運營多年,我們仍持續從細節出發,保持穩定的衞生與服務水準,讓每一位賓客都能安心舒適地享受旅程。期待您再次光臨,繼續在雨林與山景之間收穫更美好的體驗。
Guest User
Elegant Room (2 Beds)
Stayed in Apr 2026
Other
5 reviews
2.0/10
Posted on May 10, 2026
The worst value-for-money room I've ever stayed in. It was very damp, the facilities were old, and the decor was outdated. The service attitude felt old-fashioned too. In short, it didn't match the price. I feel like I wasted my money!! The prices are really high!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的評價,很遺憾此次入住未能讓您滿意。我們已針對您反饋的問題進行復盤整改,不斷優化提升體驗。住宿感受因人而異,尊重您的體驗與評價,在此祝您生活愉快,萬事順遂。
Guest User
Elegant Room (2 Beds)
Stayed in Mar 2026
Couple
11 reviews
10/10
Outstanding
Posted on Jul 18, 2026
The parrot in the hotel lobby was adorable and amusing, even saying hello and goodbye. The staff were all very attentive and genuine, offering sincere service. The hotel wasn't crowded, but the gardens were beautiful and grand. It was a wonderful experience, especially convenient for hiking Wuzhi Mountain.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您滿滿的好評與認可!很高興大堂的鸚鵡能為您旅途增添趣味,小傢伙日常專人馴養,常會熱情和賓客問好道別,我們團隊始終堅持樸實真誠的服務理念,用心對待每一位入住客人;酒店坐擁大片雨林園林,用心打理打造大氣雅緻的環境,加上緊鄰五指山登山口的地理優勢,就是為登山出行的遊客提供最大便利。能讓您擁有一次十分美好的入住體驗,我們倍感欣慰,期盼您再次攀登五指山,再度蒞臨五指山亞泰雨林酒店!
Anonymous User
Superior Room (2 beds)
Stayed in Feb 2026
Family
2 reviews
8.5/10
Very good
Posted on Mar 12, 2026
Staying here in March, a twin room with breakfast was just over 400 RMB. For that price, this hotel is excellent! The room was quite clean, and the surroundings are beautiful, making you feel like you're living in a tropical botanical garden. Downsides: there are no baby-related amenities. I really think it would be great if they could at least offer a crib and a baby bath, even for an extra charge. I had to drive from Sanya with my own crib and bath. Also, the hotel doesn't offer laundry and drying services. If they had a laundromat, even just for drying, I'd definitely consider staying for a few more days.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay here and writing such a thoughtful review. We are delighted that you enjoyed the hotel's clean and tidy rooms and the beautiful rainforest setting, which made you feel like you were staying in a tropical botanical garden. We look forward to welcoming you and your family back after our facilities are upgraded. We wish you a pleasant stay and all the best!
Lafeinayangyong
Deluxe Room (2 beds)
Stayed in Jan 2026
Solo traveler
6 reviews
10/10
Outstanding
Posted on Feb 23, 2026
The breakfast was great, and the surroundings were beautiful. The hotel has a pool and an ancient forest. It's only a 2-minute drive to Wuzhishan, which is a big plus.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your kind review! We are delighted that you had a pleasant time at the hotel. We were pleased to hear about the convenient hiking trails, the beautiful forest setting, and the excellent facilities. We look forward to seeing you again and wish you all the best!
Guest User
Elegant Room (2 Beds)
Stayed in Jan 2026
Family
1 reviews
8.5/10
Very good
Posted on Feb 23, 2026
The hotel's location is super convenient, right at the entrance of Wuzhishan Scenic Area. The environment is great, and the air in the park is fantastic. The hotel service is also good, all the staff are really nice. They even have parrots and other small animals! The hotel facilities are all decent, but since it's in the mountains, it's definitely a bit damp, and the room had a musty smell. Lastly, I have to complain about the pillows – I'm not sure if it was due to the dampness or if they simply hadn't been changed. I had to ask for a new pillow. Overall, it was a decent experience for a trip with kids, but the cleanliness definitely needs improvement.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for taking the time to share your stay experience, and thank you for your positive feedback on the hotel's location, environment, service, and the animals in the park! We sincerely apologize for the dampness, odor, and pillow hygiene issues you mentioned; these were shortcomings on our part. We have immediately strengthened room ventilation and dehumidification, and ensured that bedding is changed after each guest, strictly raising hygiene standards to prevent similar incidents from recurring. Your honest feedback is very important to us and motivates us to improve. We look forward to providing you with an even more comfortable and reassuring stay in the future. We wish you and your family a pleasant stay!
Aiqianjinfuxi
Superior Room (2 beds)
Stayed in Jan 2026
Family
35 reviews
9.2/10
Great
Posted on Feb 23, 2026
The hotel itself is nestled in a forest, surrounded by huge tropical trees. There's also a ceramic art museum worth visiting. Our room opened up to lush greenery, and waking up to the sound of birds singing and the scent of plants and flowers was incredibly pleasant. The facilities were generally good, and the room had a lovely balcony. Breakfast was quite varied, though the dinner options during Chinese New Year were limited, and some of the specialty dishes were just average. The parrot in the lobby was quite entertaining.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your stay and for sharing your detailed experience! We are delighted that you enjoyed our rainforest-like environment, ceramic art gallery, and balcony views. The birdsong and fragrant flowers in the morning, and the parrots in the lobby also left a wonderful impression on you, which makes us very happy. We have carefully noted your suggestions regarding the selection and quality of our main meals during the Chinese New Year period and will immediately make adjustments to ensure a more satisfying dining experience for every guest. We look forward to your next visit and for you to enjoy a tranquil rainforest stay!
Tatiana Silkina
Deluxe Rainforest Valley Double Bed Room
Stayed in Jan 2026
Couple
8 reviews
9.0/10
Great
Posted on Feb 14, 2026
Seems to be the hotel is ready to be renovated. Room was very clean. Staff gave all necessary information.
But… we arrived by taxi from Baisha, and supposed to be taken to Baoting as a next destination. To call a taxi to the hotel took around one hour.
Yes, we got some help, but is was mostly “talking”, not actual actions to be taken. No hotel’s car are available. So, plan how you are going to get out from this place in advance.
Response from Property: Dear Guest, thank you for choosing our hotel and providing a genuine review. We are delighted to know that you were satisfied with the room cleanliness and staff service. The hotel is currently undergoing upgrades and renovations, and we hope to provide you with an even better stay experience. We wish you a Happy New Year and a prosperous Year of the Horse.
Daboliu
Superior Room (2 beds)
Stayed in Dec 2025
Family
12 reviews
9.7/10
Amazing
Posted on Jan 17, 2026
The facilities are a bit dated, but everything is fully equipped. The shower curtain between the bedroom and bathroom was broken, which was a bit inconvenient.
The hygiene was good, and opening the window revealed a beautiful forest with birds chirping and fresh air.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for taking the time to share your stay experience! We are delighted that the clean environment and the rainforest birdsong and fresh air right outside your window added to your enjoyment. We sincerely apologize for the slightly outdated room facilities and the damaged shower curtain; we have immediately arranged for our engineering team to inspect and replace them, and we plan to gradually check all room facilities. We look forward to your next visit and hope you will experience our improvements. We wish you a pleasant stay!
weih
Superior Room (2 beds)
Stayed in Nov 2025
Family
51 reviews
9.5/10
Amazing
Posted on Dec 30, 2025
This is the only five-star hotel near Wuzhishan Rainforest Park, and it's just a 200-meter walk to the park entrance. The hotel has a beautiful setting, nestled in the tropical rainforest. Because it tends to be humid, the staff had already turned on the electric blanket in my room before check-in, which was a very thoughtful touch! The hotel has a Chinese restaurant, and the food was good, just a bit pricey.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing Wuzhishan Yatai Rainforest Hotel and leaving such a sincere review! Our hotel is indeed the only one near the rainforest park, just a 100-meter walk from the scenic area, providing the most convenient experience for your rainforest trip. We were truly delighted that you appreciated our pre-heated electric blankets! The Hainan rainforest climate is humid, and this is a thoughtful detail we've prepared for every guest, hoping you'll have a warm and comfortable stay. Your positive feedback on the Chinese restaurant's flavors is the greatest encouragement for our culinary team! We have carefully recorded your feedback on the menu prices and will optimize the menu and value for money based on guest needs, striving to provide you with an even better dining experience. We look forward to your next visit and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Oct 2025
Couple
4 reviews
10/10
Outstanding
Posted on Jan 2, 2026
The facilities are complete, the hygiene is good, the environment and air are superb, and the service attitude is excellent!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your perfect review! The fresh air of Wuzhishan, combined with the hotel's comprehensive facilities, clean environment, and attentive service, made your trip truly enjoyable. We are committed to preserving this tranquil rainforest atmosphere and look forward to your next visit to experience the mountain breeze again. We wish you a pleasant journey!
Linda OBoyle
Deluxe Villa (Double Bed)
Stayed in Apr 2026
Couple
15 reviews
9.0/10
Great
Posted on May 4, 2026
Amazingly helpful and kind staff. Brilliant location. Fantastic villas and pool. Need to update their amenities on their website - lots no longer available.
Response from Property: 尊敬的賓客您好,非常感謝您對我們員工服務、地理位置、別墅及泳池的高度認可,您的肯定是我們前進的動力,對於您提到的官網設施訊息未能及時更新的問題,我們將核對並整改,確保訊息準確無誤,期待您的再次光臨,我們將努力為您帶來更優質的入住體驗。
Peter Van Eylen
Elegant Villa (Double bed)
Stayed in Dec 2025
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Jan 19, 2026
Super stay at superb location! The staff speaks little to no English, but Sam and Shirley, the hotel manager and his assistant did and were very supportive to help me with all I needed!
Response from Property: 尊敬的賓客,非常感謝您對五指山亞泰雨林酒店住宿體驗和地理位置的認可!也感謝您對Sam經理及Shirley助理的肯定,對於部分員工英語水平有限給您帶來的不便,,後續會加強全員外語服務培訓,力求為每位賓客提供更周全的服務。期待您的再次光臨!