The room was great and very clean, the environment was good, and the facilities were relatively new and hygienic. The breakfast offered a wide variety of choices. I stayed here to take an exam. I arrived not too late, but the front desk staff, Xu Jie, had a very poor attitude and was extremely unprofessional. She was impatient when answering questions and kept making impolite noises. We were only asking normal questions about the deposit, breakfast, and the room, nothing unreasonable. Initially, she told us there were no rooms on the same floor. We requested not to have a corner room, but when we went up, we found it was indeed the outermost room. When we went back down to change rooms, suddenly there were rooms available on the same floor. I don't know what the front desk staff was doing; it was very unprofessional. The front desk really brought down the overall check-in experience.
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