Atour Hotel, South Square of Xi'an North High-Speed Railway Station

The room was spacious and bright with excellent natural light and ventilation. The bedding was soft and comfortable, and a full set of toiletries was provided. The bathroom had a separate wet and dry area and was spotlessly clean, with no dust even in the corners. The soundproofing was also excellent, completely blocking out hallway noise, ensuring a very peaceful rest.

The hotel's location is excellent, and the rooms are very clean, with a great atmosphere and spacious. The staff are very welcoming and quick to resolve any issues. The breakfast offers a decent variety of dishes, catering to different tastes. It's very close to Xi'an North Station, which made visiting the Terracotta Warriors the next day very convenient.

The hotel was very clean, and the service was excellent. The indoor air quality was fresh, and the location was great for getting around. I'm very satisfied! They even offered a thoughtful and convenient drop-off service to the station at the end! Thank you so much! 🙏🏻🙏🏻

We booked this Atour hotel because of the free drop-off service to the train station. It's indeed very close to Xi'an North Station, so the location is convenient. However, my stay experience was extremely mediocre. The cleanliness was just okay, the room was average, and the service was even more so. The water pressure in the shower was very low, making it incredibly difficult for women to wash their hair, and the drain was slow and clogged. The hotel staff's service awareness was very poor, lacking any initiative. They completely ignored guests struggling with large bags and suitcases, not even bothering to hold the door, let alone help with luggage. I called the front desk for two bottles of water from my room, and after half an hour with no delivery, I had to call several more times before they finally arrived. Compared to other hotels in Xi'an at a similar price point that I've stayed at previously, the price for this room is far too high for what you get. The free drop-off service to the station was the only decent thing.

Great! The facilities are excellent, and it's very clean. The service is also thoughtful.

The room was clean and comfortable. They said I could get extra points for writing a review, and these points can be redeemed for cash, but there's a minimum word count. Almost done, okay.

The room was great, clean and tidy. I'll definitely stay here again next time.