Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)

Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate) Reviews

Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)

No. 21 Shuncheng South Lane, Beilin District, Xi'an, Shaanxi, 710000, ChinaView hotel details
Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)
Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)
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Guest Reviews of Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)

8.9/10
934 reviews
Verified reviews
Location8.9
Amenities8.8
Service9.2
Cleanliness8.8
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All reviews(934)
Positive reviews(897)
Reviews with photos/video(275)
Friendly front desk staff(131)
Convenient location(101)
Close to scenic area(39)
Well decorated(27)
Well designed(26)
Strange smell in room(14)
Loved the night views(7)
Negative reviews(37)
Anonymous User
Garden Starry Sky King Bed Room
Stayed in Jun 2026
Solo traveler
5 reviews
8.5/10
Very good
Posted on Jul 30, 2026
Very cute room on the top floor. It was cozy and the aircon worked well. Super close to the city wall. I had a water leak one day when I came back and my things got wet but they fixed it quickly the next day. I'd go here again.
Response from Property: Dear guest,Thanks for your review! Glad you enjoyed the cozy top-floor room, good air conditioning and great location near the city wall.We’re truly sorry about the water leak and glad we fixed it quickly. Looking forward to your next stay!
Miamarshmelly
Courtyard Landmark Double Bed Room [Push-Window City Wall Landmark + Bathroom Wet-Dry Separation + Tea Table]
Stayed in May 2026
Solo traveler
15 reviews
10/10
Outstanding
Posted on Jun 13, 2026
Nice place, the view wasn’t bad from the 2nd floor. They don’t provide much toiletries, not even hair conditioner haha
Response from Property: Thanks a lot for taking your precious time to leave your real feedback about your stay😊 We’re really glad that you liked our accommodation and thought the view on the second floor was acceptable. We fully understand that different guests have different habits and demands for daily toiletries. We will carefully record your suggestion and reconsider the collocation of bathroom supplies later to better fit guests’ daily usage needs. We will keep optimizing our service details little by little, and sincerely look forward to welcoming you back again someday. Wish you a nice life ahead!
Brendin HB Spence
Courtyard | Xiangzi Street View Twin Room (2 Beds)
Stayed in Apr 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on May 29, 2026
Great location. Very close to a nice busy street with lots of bars, restaurants, street market. Lots of locals. Will return again
Response from Property: Thank you so much for your wonderful review! We’re overjoyed that you loved our prime location near bustling streets filled with restaurants, bars and local markets. It’s our pleasure to let guests experience authentic local life here. We sincerely look forward to welcoming you back again soon 😊
Guest User
Garden Starry Sky King Bed Room
Stayed in Apr 2026
Solo traveler
11 reviews
8.5/10
Very good
Posted on May 10, 2026
First room they gave me (top floor, 01) was unacceptable. Dirty, funky smell, old (loud) AC and in desperate need of renovation. I asked for another room which they gave me without hesitation, the other room was the exact opposite. Clean, modern, quite and an exceptional deal considering the price. So I can’t unreservedly recommend this place, but I still was very pleased with my stay.
Response from Property: Dear guest,We apologize for the unpleasant experience in rooftop Room 01 caused by dirt, strange smells and noisy old AC. We’re glad we could arrange another quiet and clean room for you, and that you liked its great value.We have fully cleaned, deodorized and renovated Room 01. Thanks for your honest review, and we hope to welcome you again soon.
Guest User
Garden Starry Sky King Bed Room
Stayed in Mar 2026
Couple
36 reviews
10/10
Outstanding
Posted on Apr 25, 2026
Excellent! You can see the city walls right from here. There's a garden upstairs, and it's right next to a bistro and a beautiful restaurant. Plus, the most famous night market and morning market are just around the corner. Highly recommend staying here, it's really great!
Original textTranslated by Google
Response from Property: Thank you for your heartfelt review ❤️ The view of the ancient city walls is breathtaking, the rooftop garden is tranquil and relaxing, and the surrounding area boasts a plethora of pubs and local delicacies. The popular night markets and morning markets are just steps away, offering a vibrant and lively atmosphere. This excellent location combined with a comfortable living environment is designed to allow you to experience the gentleness and beauty of Chang'an. We will continue to uphold our commitment to quality and sincerely recommend our accommodations to more friends. We look forward to seeing you again beneath the city walls!
Huiyoumaodeshima
Garden Starry Sky King Bed Room
Stayed in Mar 2026
Solo traveler
10 reviews
9.5/10
Amazing
Posted on Jun 12, 2026
I stayed in the penthouse because I loved the private little courtyard outside each room. Waking up and just sitting there doing nothing was incredibly relaxing. An auntie came to clean every day, and there were two cute kitties upstairs 🥰. The main gate downstairs was locked at midnight, which made me feel very secure. The location is right next to the city wall. I had friends there who drove me around, but I think the location is still quite good for getting to different attractions, not too far at all. The front desk lady was also great; she even helped me with my luggage the night I arrived. I'm so grateful (because there's no elevator, and my luggage was really heavy, she literally carried it all the way up to the penthouse for me 🥹).
Original textTranslated by Google
Response from Property: Your heartfelt review warmed my heart. The rooftop courtyard is perfect for relaxing and unwinding! The two kittens also adore you, their gentle guest. The receptionist is incredibly strong and happy to help you. Welcome back to the courtyard to pet the cats and soak up the sun again!
Guest User
Garden Starry Sky King Bed Room
Stayed in Mar 2026
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The room was really bright and spacious, perfect for catching up on shows on the small balcony at night. The front desk service was excellent too; they kindly stored my luggage for two days, which I really appreciated! ☺️
Original textTranslated by Google
Response from Property: Thank you for your thoughtful review! The room was spacious and bright, and we were happy you could relax and watch your shows on the small balcony. We were delighted to store your luggage for you, making your trip easier. We look forward to seeing you again and wish you all the best!
Disanshibanianxiamo
Cozy Elegant Room (Queen Bed)
Stayed in Mar 2026
Couple
18 reviews
7.5/10
Posted on Apr 4, 2026
The hotel entrance really impressed me with its decor, and being right by the city wall was a nice touch. The little alleyway next to it, lined with small pubs, was quite charming. However, once I got into the room, my impression quickly changed. It felt very stuffy, with an odor from poor ventilation that could only be remedied by turning on the air conditioning. My biggest complaint is that when I booked, there was no mention that the window was facing a corridor or hallway. I always check for windows when booking a hotel, and this one only stated 'floor-to-ceiling windows' and 'has windows,' with no further explanation. When I called the front desk, they said this was the standard for the room type I booked and mentioned they would update the platform's description later. I'd expect Trip.com to have stricter requirements for such details. I even briefly wondered if I was given this room because I booked early at a lower price and the hotel raised prices for the Qingming Festival, but I couldn't be bothered to pursue it further. It was only for one night anyway.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at Yuecheng! We are delighted that you were impressed with the entrance and the surrounding environment. We sincerely apologize for any inconvenience caused by the room's ventilation and the window's location, and will improve these aspects and update the platform information as soon as possible. We are committed to enhancing our services in the future, and we look forward to welcoming you back to witness our improvements!
Guest User
Courtyard | Xiangzi Street View Twin Room (2 Beds)
Stayed in Feb 2026
Traveling with friends
1 reviews
9.5/10
Amazing
Posted on Apr 5, 2026
The service was excellent, the environment was super comfortable, and there were so many adorable kittens! 🐱
Original textTranslated by Google
Response from Property: Thank you so much for your recognition and positive review! We are delighted that our thoughtful and attentive service, quiet and comfortable environment, and the lively and adorable kittens in the shop all contributed to your relaxing and pleasant stay. Every customer's satisfaction is our motivation to move forward. We will continue to pay attention to the details and look forward to your next visit to Xi'an. We'll be waiting for you by the city wall!
Guest User
Garden Starry Sky King Bed Room
Stayed in Feb 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Mar 14, 2026
Overall, it was great! The staff were very friendly. When I checked in, the front desk attendant even let me pick the room type I liked. The room was spacious, and I loved the small courtyard on the fourth floor with the little cats – it had such a cozy vibe, especially when it rained. The fourth floor also gets great sunlight, perfect for breakfast! Downstairs, there's a lovely little bar and a nice restaurant. It's a small hotel right under the city wall, and the security is pretty good with a keypad lock on the main door after midnight. Plus, they offer laundry service! I stayed for three days, and the housekeeping was meticulous; even if I hadn't finished my water, they'd still leave two fresh bottles. I've already recommended it to my friends, and I'll definitely choose this place again next time I visit. It would be even better if they offered breakfast!
Original textTranslated by Google
Response from Property: Thank you for your heartwarming review! Every word touched us deeply! ❤️ We're so happy you enjoyed our cozy little shop by the city wall, and loved the courtyard on the fourth floor, the sunshine, and the adorable cat. We also loved the atmosphere on a rainy day! Thank you for recognizing the attentive service at the front desk, the spacious rooms, the meticulous cleaning, the security of the nighttime keypad lock, and the laundry service. The restaurants and bars downstairs perfectly capture the vibrant atmosphere of ancient Xi'an. Your recommendation is our greatest affirmation! We've carefully noted your suggestions regarding breakfast and will strive to improve them. We look forward to giving you an even more complete surprise next time you visit. We're always waiting for you to come home to Xi'an City Wall! Next time, choose us again! 😘
Dahantianzi458
Cozy Elegant Room (Queen Bed)
Stayed in Feb 2026
Couple
20 reviews
10/10
Outstanding
Posted on Mar 20, 2026
Everything was great! The facilities were excellent, and the hygiene was good. The environment was also very nice, and the service was absolutely fantastic.
Original textTranslated by Google
Response from Property: Haha, seeing all these "good" comments, I can feel your happiness and satisfaction even through the screen! 😆 Thank you for your perfect score in every aspect of the hotel's facilities, cleanliness, environment, and service! It's our greatest honor to provide you with such a comfortable stay. We will always maintain this dedication, and welcome you back anytime, inside the Zhuque Gate and at the foot of the city wall!
Aorion
Cozy Elegant Room (Queen Bed)
Stayed in Jan 2026
Family
5 reviews
7.0/10
Posted on Feb 10, 2026
Overall correct stay for the price. The location is great as it is near the city walls and close to subway stations. The room is nice and the bed is very comfortable. The staff is very kind as well, and the AC works well. However the bathroom was not very clean and there was a lot of dusk everywhere as the whole building was under renovation. The toilet seat and mirror were dirty and there is no door for the shower. The bath slippers were dirty as well. Also, the walls are very thin so you can hear the next rooms quite well, but thankfully they weren’t noisy. There was also a lot of cigarette smell.
Response from Property: Thank you for your honest feedback. We sincerely apologize for the inconvenience you experienced. We have strengthened our cleaning and management to improve our service, and we look forward to serving you again.
Guest User
Garden Starry Sky King Bed Room
Stayed in Jun 2026
Other
8 reviews
7.5/10
Posted on Jul 25, 2026
We extended our stay for several more days because the location was convenient and our overall experience was good. The room was on the fourth floor, and there was no elevator, so carrying luggage was not easy. When we checked out, a staff member kindly helped us carry our suitcases downstairs, which we really appreciated. The staff were friendly and helpful, and their assistance made our stay much more comfortable.
Response from Property: Dear guest,thanks a lot for extending your stay with us. We’re glad our location satisfied you,and apologize for the inconvenience of no elevator on the fourth floor. It’s our pleasure to help you carry luggage during checkout.Our team will keep providing warm service. Hope to see you again soon!
NGUYEN MINH HANG
Courtyard | Xiangzi Street View Twin Room (2 Beds)
Stayed in Dec 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Feb 21, 2026
I absolutely fell in love with Xi'an! My best friend and I traveled here together for the first time, and we arrived at the hotel quite late. The location is incredibly convenient—very near to the subway station (abt 2km) and literally right next to the ancient city wall. Standing on the hotel balcony, you can look directly onto the city wall, which is super chill and atmospheric. The staff were wonderful—warm, attentive, and gentle. Also, a helpful tip: if you order delivery, just ask the courier to leave your package at the front desk. If you're used to staying in luxury hotels, this might not be your style—but it gave me more of a warm, cozy, family-like feeling. It's perfect for young travelers or groups of friends. Just one small suggestion for the hotel: it would be great if you could restock laundry detergent more regularly. Anyway, i love this hotel and if I have a chance to get back to Xian, I will back to this hotel!
Response from Property: Thank you so much for your wonderful 5-star review and for sharing such a lovely and detailed experience with us!We’re absolutely thrilled you fell in love with Xi’an and enjoyed our hotel’s great location next to the ancient city wall, with the amazing view from the balcony.It warms our hearts to know our staff’s warm, gentle and attentive service made your trip even more special.We really appreciate your kind suggestion about the laundry detergent—we have already restocked it regularly to make sure it’s always available for our guests.We truly love creating a cozy, home-like atmosphere for travelers like you, and we can’t wait to welcome you and your best friend back to Xi’an and our hotel again soon!Wish you both all the best~
Guestroom With Teatable - Street-View (Double Bed)
Stayed in Apr 2026
Couple
6 reviews
10/10
Outstanding
Posted on May 19, 2026
Good. Clean and convenient
Response from Property: So glad you had a pleasant stay, welcome back again!