This Atour Hotel was really great. They upgraded my room for free and thoughtfully arranged complimentary breakfast for two. The room was huge and spotless, not a single hair anywhere. While the facilities aren't smart, they are very user-friendly and convenient. What surprised me most was finding makeup remover wipes in the hotel when I forgot my face wash and makeup remover – a real lifesaver! It's also worth noting that the toiletries are single-use and non-refillable, which is excellent 👍🏻! The service was also good. There seemed to be a shortage of staff during breakfast, but their attitudes were very friendly. The engineering staff helped with breakfast preparation and were also very patient and calm. However, the night shift at the front desk seemed understaffed. During the peak summer season, there was only one person at the front desk at night, so there was no one to deliver items, which was a bit inconvenient, but they still managed to resolve issues, which was fine. The front desk even provided a welcome fruit platter, which was a nice touch. I'll definitely come back next time!
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