HÉONIC Art Residence & Suites - Signature Family Suites - Cat Cafe -Ultimate Esports & Switch

The hotel's location is fantastic and super easy to find by car. The best part is the free parking, which is a huge plus for anyone driving. The hotel itself has a great ambiance and the environment is lovely. They have a lot of super friendly and adorable cats – a must-visit for any cat lover! The hygiene was also top-notch. Loved it!

I went there with my kids, and there were a lot of foreigners. They have a cat room with a super cute and hilarious cat that always looks bewildered. If you love cats, you can go pet them; there's a whole room full of adorable kittens. The room had a computer that ran very fast, and I played some nostalgic games for a few nights. The breakfast was unique, and the service was excellent. The only downside was a slight smell of smoke in the room, probably from previous guests, but they thoughtfully provided an air purifier. I highly recommend visiting!

The room was excellent, well-equipped, and the bedding and service were all great.

The room was clean and tidy, with complete amenities, and even a Switch to play! I stayed for two days, and it was very quiet and comfortable. The experience was great, highly recommend!

Overall, it was good, but several power outlets in the room weren't working, so my charger kept disconnecting and wouldn't charge. The laundry room was fine, too. However, sometimes there were many people smoking in the elevator, making it really stuffy. A special shout-out to the lady at the front desk who manages the cat house – she was excellent! But if possible, they should add another person to the morning front desk shift. We had an early check-out around 5 AM to catch a flight, and the front desk guy was asleep. We woke him up, rushed to check out, and left. Later, I realized I left my charger at the hotel. I arranged for SF Express to pick it up. When I called the front desk, the guy told me he was the only one there and couldn't go up to my room to get the charger for me. He told me to tell SF Express to use my room card to go up themselves. I called SF Express, and they said they usually can't go up to rooms. So I switched to JD.com for pickup around 9 AM. I called the hotel again, and they finally said there should be someone available around 9 AM to help me retrieve it. The room itself was good, it's just these issues.

The front desk staff were very friendly and patient, and they promptly addressed any issues. The cleaning staff were also quick to provide water when needed. It's definitely worth staying here, and there are even cute little cats in the lobby!