Heguntun
January 7, 2026
The hotel was generally very nice and convenient, not far from the highway exit and very close to the Olympic Sports Center (about a ten-minute drive). Even the river-view rooms had great views, and the rooms were quite spacious. The environment was really nice, but it's a prime location. I went on New Year's Eve, and it was incredibly crowded. I wanted to try the breakfast, but unfortunately, I was too late to get up, so I won't comment on that (I think a small open-air balcony would be nice; I highly recommend it). The only drawback was that the facilities had some minor issues. I drove there right after work, already exhausted, and wanted to rest before going out for dinner and entertainment. However, the bedside socket was faulty, and it took about 40-50 minutes to check and repair it. It was really frustrating. This is the bare minimum for a hotel; any room problems should be addressed beforehand. I don't know if the previous guests didn't report it or what, but this kind of basic mistake shouldn't be made. Furthermore, no staff member apologized at all. The only apology was from the repairman who said something like "sorry to bother you." No one from the front desk or the housekeeper inquired about our well-being. I just wanted to ask, "Where is the apology?" My first stay wasn't great. When checking in, I asked if I could have a late check-out. The receptionist, Ms. Zheng, was very kind and let us check out at 2 PM. Considering it was New Year's Day, being able to check out at 2 PM was still a huge relief. The concierge was also very helpful; he even helped me with my luggage, although I only had two backpacks, and explained how to use the lighting controls.
In short, the price wasn't really good value for money. Without the receptionist and concierge, I would have given this hotel a bad review. It's unbelievable that such a large hotel isn't as good value as hotels costing 200-300 yuan these days; it's ridiculous.
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