Renmiantaohua-BJ
February 4, 2023
I really don't know what to say, I have stayed in so many hotels at home and abroad and I have never encountered such a thing. And this Holiday Inn made me encounter two firsts.
The first time the door lock was broken and the child was locked out, the staff asked us to change to another room. But our luggage, mobile phones, and computers are all in the room, and the hotel just said there is no way. We proposed to break down the door forcibly, or find out the mechanical key. The staff said that the engineering department was off work, and no one delivered it. Let us make a difference, but we disagreed. After several negotiations, they agreed to find the key and open the door for an hour.
It was the first time that our two rooms were not cleaned, there was no water, no toilet paper and no toothbrush. The explanation given to us was that the cleaning staff were too busy to clean us up. We come back to Xi'an every day after 10 o'clock in the evening. Can't figure it out that we can't find time to clean my two rooms all day long?
Taking advantage of the Spring Festival to bring children to Xi'an for tourism, I never expected to encounter such an irresponsible hotel. I didn't complain because it was the Spring Festival and I brought the elderly and children, otherwise I would directly call 12315 according to the usual practice.
Seeing that Dong Yuhui tried his best to recommend Xi'an tourism, he revisited this time and was disgusted by the success of this hotel.
Original TextTranslation provided by Google