HUALUXE Hotels and Resorts XI'AN TANGHUA

Facilities: Excellent Cleanliness: Excellent Environment: Superb Service: Front desk, restaurant, and housekeeping were all great. Breakfast: A rich selection of Chinese and Western pastries. The small bowl of 'You Po Mian' (oil-splashed noodles) was delicious. I really appreciated the jogging route plan available on the room's coffee table – it's so thoughtful for those who enjoy running and checking off locations. I will definitely choose Tanghua Huayi Hotel again on my next trip to Xi'an.

My stay at Tanghua Hotel was excellent. The rooms were clean and comfortable, and the facilities were comprehensive and well-maintained. The staff, especially Dier and Angel, were warm, attentive, and very responsive. The food quality was superb, and the location was convenient. Overall, I highly recommend it. The front desk staff were gentle and all service personnel were friendly.

Chose HUALUXE Xi'an Tanghua specifically for travel photography, and the traditional architecture and water features in the garden make every shot look stunning. The room has great natural light, and the breakfast offers a good mix of Chinese and Western options. The hotel is very close to the attractions, making it convenient to head back after enjoying the night views. David and Calla were both gentle and patient. Overall, a highly recommended stay!

Traveling solo to Xi'an to clear my mind, and my stay at HUALUXE Xi'an Huaqing Palace was an absolute 10/10. The gardens are so peaceful, and watching the peacocks and koi fish was quite charming. Taking a stroll by the Giant Wild Goose Pagoda in the evening was deeply relaxing. David helped me book my museum tickets and advised me on visiting during off-peak hours, which saved me a ton of time standing in line. Jasmine recommended a fantastic little local eatery nearby—the food was authentic, and chatting with her felt so warm and natural. I’ll definitely be back if I get the chance.

We stayed here with our kids while visiting Xi'an, and the experience was 100% perfect. There are peacocks showing off their feathers in the courtyard, which kept our child entertained for ages, and the Giant Wild Goose Pagoda looks stunning when lit up at night. Seeing that we had a little one, David proactively provided children's toiletries and even advised us on which routes were stroller-friendly. Jasmine recommended a nearby restaurant with non-spicy food, and our kid loved it. Even as we were leaving, our child was still talking about the peacocks.

Had a fantastic stay at HUALUXE Xi'an Tanghua—full marks! Peacocks roaming around the gardens, and it was so relaxing to view the Giant Wild Goose Pagoda at night. The Great Tang All Day Mall is just a short walk away, making it super convenient to head out and back. David planned out a very practical itinerary for us, explaining clearly which gate to enter at what time, which saved us a lot of pointless walking. Jasmine's recommendations for Paomo and the breakfast stalls were spot on, and chatting with her felt so natural—no hard selling at all. We’ll definitely stay with you guys again next time we’re in Xi'an.

This time, I traveled to Xi'an with my parents, and I struggled for quite a while when choosing a hotel. I originally considered the W and The Ritz-Carlton. The W was priced similarly to this one—around a little over 1,000 RMB—but its location wasn't as prime as this one's. I also weighed the Westin against the Tanghua Huauxuan (IHG), but I heard the Westin's facilities were a bit outdated, so I decided to go for something newer. After checking in, there was a slight letdown. The hotel used to be the Tanghua Hotel, which was considered a state guesthouse in Xi'an back in the day. Overall, it has a very charming, traditional Chinese Tang-dynasty garden style, and the ambiance is unbeatable. It's very close to the Giant Wild Goose Pagoda and the Datang Everbright City, making it super convenient for getting around and sightseeing. However, the interior facilities in the guest rooms lean a bit old and weren't as new as I had expected. Additionally, there was a bit of a regret regarding the service during this stay. When booking, I made a special note that a family member in our party was celebrating a birthday. The hotel promised at the time that they would provide a complimentary birthday cake the next day, but it was never delivered. In the end, we had to proactively follow up to get it sorted out, which was quite disappointing. The location is indeed its biggest advantage, and the garden environment is very unique, but the overall experience was just so-so. There are plenty of other hotel options in the same price range, so I suggest everyone do plenty of comparisons and choose carefully before booking.

Traveled off-peak right after the holidays, so the hotel had very few guests and was exceptionally quiet. Dier handled check-in very efficiently. The room was clean, comfortable, and the facilities were well-maintained. The staff were patient, polite, and provided just the right level of attentive service without being intrusive. It was great avoiding the crowds—returning to the hotel offered a peaceful haven to rest up, making it the perfect way to unwind after exploring the ancient city. Highly recommended if you are visiting Xi'an!

The customer service representative Sakura at the hotel is very dedicated. Despite the peak period during the National Day holiday, we were very satisfied with the room arranged by Sakura. The complimentary stickers are cute, and we really enjoyed our stay here. If we have the chance to visit Xi'an again, we will definitely choose this hotel!