Mercure Hotel (Xi'an Bell Tower, Huimin Street)

Mercure Hotel (Xi'an Bell Tower, Huimin Street) Reviews

Mercure Hotel (Xi'an Bell Tower, Huimin Street)

No. 30 Lianhu Road, Lianhu District, Xi'an, Shaanxi, ChinaView hotel details
Mercure Hotel (Xi'an Bell Tower, Huimin Street)
Mercure Hotel (Xi'an Bell Tower, Huimin Street)Mercure Hotel (Xi'an Bell Tower, Huimin Street)Mercure Hotel (Xi'an Bell Tower, Huimin Street)
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Guest Reviews of Mercure Hotel (Xi'an Bell Tower, Huimin Street)

9.5/10
Outstanding
4587 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(4587)
Positive reviews(4565)
Reviews with photos/video(1894)
Delicious breakfast(1083)
Easy to get around(979)
Friendly front desk staff(841)
Convenient location(723)
Close to metro(632)
Excellent afternoon tea(176)
Awesome gym(164)
Offers pick-up/drop-offs(118)
Negative reviews(22)
Guest User
Superior Queen Room
Stayed in Jan 2026
Family
3 review
10/10
Outstanding
Posted on Feb 10, 2026
The location is excellent, just a three or four-minute walk from the subway station. They offer welcome fruit, late-night snacks, afternoon tea, and the service is very attentive. The hotel is relatively new and clean. The only minor downside is the soundproofing, as you can hear people showering and talking upstairs.
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Response from Property: 【免費接機】【雙地鐵交匯】【純手工特色肉夾饃】【打卡回民街】【步行可達鐘鼓樓】 尊敬的賓客，感謝您的用心點評～很高興您喜歡我們的位置和服務，也感謝您對衞生、設施的認可。您提到的隔音問題我們已經認真記下，會盡快優化改進，努力給您更安靜舒適的入住體驗。期待您下次再來，祝您一切順心！酒店總經理：晉小葉
Guest User
Selected Twin Room
Stayed in Dec 2025
Other
4 review
10/10
Outstanding
Posted on Feb 1, 2026
The room was clean and tidy, and the breakfast was very rich. We even received a small gift upon check-out. The hotel's location is excellent, making it super convenient for getting around. It's very close to the subway station, about 200m away, and right outside is the Muslim Quarter, which is only 500m away. Very convenient, definitely worth recommending! I'll stay here again next time.
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6/10
Response from Property: [Free Airport Pickup] [Double Subway Intersection] [Handmade Roujiamo (Chinese Hamburger)] [Visit the Muslim Quarter] [Walking Distance to the Bell and Drum Towers] Every moment is precious, regardless of length; a friendship is valuable, regardless of distance. Thank you so much for your perfect review and recognition of Mercure. We hope our service has left you with a warm impression. We look forward to your next visit! Hotel General Manager: Jin Xiaoye
Guest User
Selected Twin Room
Stayed in Jan 2026
Family
3 review
10/10
Outstanding
Posted on Feb 10, 2026
The hotel location is excellent, very close to Beidajie Subway Station and the Muslim Quarter. The breakfast is rich and includes Xi'an local specialties. They provide fresh fruit every day, and the Mini Bar is promptly replenished. The service is top-notch, especially Jia Yi who has a wonderful attitude!
Original textTranslated by Google
Response from Property: 【免費接機】【雙地鐵交匯】【純手工特色肉夾饃】【打卡回民街】【步行可達鐘鼓樓】 翻山越嶺重拾舊意。荏苒歲月，帶不走點滴。沉甸甸的記憶，動一動就是你，望眼欲穿，滿目山河全是你，一切不順一切努力衹為把最好的給你！別忘記，我在這等你，我在這盼你！酒店總經理：晉小葉
Guest User
Selected Twin Room
Stayed in Dec 2025
Family
6 review
9.5/10
Amazing
Posted on Feb 1, 2026
The location and service are absolutely top-notch. It's only a 10-minute walk to the subway, and the front desk staff were incredibly warm and attentive. Highly recommend!
Original textTranslated by Google
Response from Property: [Free Airport Pickup] [Double Subway Intersection] [Handmade Specialty Roujiamo (Chinese Hamburger)] [Visit the Muslim Quarter] [Walking Distance to the Bell and Drum Towers] Time flies like water, always silent. Happiness is a blessing, meeting you is a stroke of luck. We look forward to your next visit and witnessing the growth of Meiju Hotel together! Hotel General Manager: Jin Xiaoye
Guest User
Selected Double Room
Stayed in Dec 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jan 27, 2026
Great service overall! Clean and good breakfast buffet. The receptionist at the front desk will add your WeChat and you can communicate directly. 佳怡服务态度很好哦!
Response from Property: Thank you for your recognition and praise! I'm glad that Jiayi's thoughtful service can make you feel warm. We will continue to maintain a clean environment and a rich breakfast. We look forward to your next visit~
jmyss
Superior Queen Room
Stayed in Dec 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 15, 2026
The breakfast and service were excellent, and the location was great. The hot water for showering was comfortable, and the room was clean.
Original textTranslated by Google
Response from Property: [Free Airport Pickup][Dual Subway Intersection][Handmade Specialty Roujiamo (Chinese Hamburger)][Muslim Quarter Check-in][Bell and Drum Towers Within Walking Distance] On the journey, there are always unexpected moments of warmth. Here, satisfaction is just an expectation; being moved and surprised is our constant pursuit. Thank you for your thoughtful review. We hope to continue accompanying you on your journey! Hotel General Manager: Jin Xiaoye
Niva_1
Selected Double Room
Stayed in Dec 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 12, 2026
The room was clean, comfortable, and well-maintained. The staff were very friendly and helpful. I had a great stay and really enjoyed the service.
Response from Property: 【Free Airport Pickup】【Interchange of 2 Subways】【Handmade Signature Roujiamo】【Visit Muslim Quarter】【Walking Distance to Bell & Drum Towers】Warm feedback received! Thank you for recognizing our room quality and staff service. Your satisfaction is our greatest motivation to move forward. We look forward to meeting you again and wish you all the best!Hotel General Manager: Jin Xiaoye
Anonymous User
Superior 2-bed Room
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 12, 2026
The hotel service was excellent, and the environment was great too. It's not far from the subway station, and Mai Xian Street is just a left turn from the hotel entrance. Although there was a slight leak in the bathroom during our stay, it didn't affect its use. The hotel immediately offered us a room change (which I declined as I didn't want the hassle), and the maintenance staff fixed it very promptly. To apologize, the hotel brought us fresh fruit every day, and the manager even sent local specialties. It was truly heartwarming! Thumbs up! Xi'an is not only an ancient capital but also a city with genuine warmth.
Original textTranslated by Google
Response from Property: [Free Airport Pickup][Double Subway Intersection][Handmade Specialty Roujiamo (Chinese Hamburger)][Muslim Quarter Check-in][Bell and Drum Towers Within Walking Distance] Dear Guest, your review touched us deeply! We sincerely apologize for the minor bathroom leak; thankfully, it didn't spoil your enjoyment. The fruit and local specialties we provided were a small token of our appreciation, hoping to make you feel at home away from home. We are delighted that you enjoyed Xi'an, this warm and welcoming city, and we welcome you to visit our hotel again next time you visit Xi'an. We will definitely prepare even more thoughtful services for you! Wishing you a happy life and joy every day! Hotel General Manager: Jin Xiaoye
Anonymous User
Selected Double Room
Stayed in Dec 2025
Couple
2 review
10/10
Outstanding
Posted on Jan 8, 2026
Mercure Xi'an Bell Tower and Muslim Quarter is truly a hidden gem for travelers! The location is absolutely unbeatable – just a few minutes' walk to the Bell Tower, Drum Tower, and Muslim Quarter, with a subway entrance right nearby, making it incredibly convenient for getting around and finding food. The room was clean and tidy, and the latex mattress made for a super comfortable night's sleep. The smart toilet was a thoughtful and practical touch. The breakfast was a fantastic blend of Chinese and Western options, and the service was incredibly warm. The staff were enthusiastic and attentive, even patiently offering travel tips. The value for money is off the charts – I even extended my stay for another day!
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6/9
Response from Property: [Free Airport Shuttle] [Double Subway Intersection] [Handmade Roujiamo (Chinese Hamburger)] [Muslim Quarter] [Walking Distance to Bell and Drum Towers] Dear Guest, thank you for your review and for supporting Mercure Hotel! It's fate that brought us together, and happiness to continue our journey. We are delighted and gratified by your support and companionship. We will continue to strive to provide you with even better service. Your satisfaction is our relentless pursuit! Hotel General Manager: Jin Xiaoye
Guest User
Selected Twin Room
Stayed in Dec 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 3, 2026
Facilities: Comprehensive Hygiene: Clean, tidy, and aesthetically pleasing Ambiance: French style, my friend loved it, and it's my daughter's favorite style. Service: Excellent, warm, very approachable, and friendly. Double airport pickup: Airport pickup
Original textTranslated by Google
Response from Property: [Free Airport Pickup] [Double Subway Intersection] [Handmade Specialty Roujiamo (Chinese Hamburger)] [Muslim Quarter] [Walking Distance to Bell and Drum Towers] Thank you for your recognition. It's a fortunate thing to be recognized and understood. Wishing you, us, and everyone who cares about you and me health and good fortune. We look forward to your next stay. Hotel General Manager: Jin Xiaoye
Aichidabiandexiugou
Superior Queen Room
Stayed in Dec 2025
Family
5 review
10/10
Outstanding
Posted on Jan 31, 2026
Excellent and very clean. The hotel is new and Jia Yi's service was also great! 👍
Original textTranslated by Google
Response from Property: 【免費接機】【雙地鐵交匯】【純手工特色肉夾饃】【打卡回民街】【步行可達鐘鼓樓】 感謝您的優質點評尊敬的賓客，感謝您的點評，很高興您對酒店各個方面感到滿意，走在一起是緣分，一起在走是幸福。有了您的支持和陪伴，我們既欣慰又欣喜，我們一定再接再厲，為親們提供更優質的服務。您的滿意，是我們不懈的追求！酒店總經理：晉小葉
Guest User
Selected Twin Room
Stayed in Nov 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 3, 2026
The front desk staff at Lanyu were excellent. The hotel's location is very convenient, and all the staff were super friendly, recommending many great places to eat and visit. The hotel's cleanliness was also impressive; the room was spotless. Having a subway station right next to the hotel made getting around incredibly easy.
Original textTranslated by Google
Response from Property: [Free Airport Shuttle] [Double Subway Intersection] [Handmade Roujiamo (Chinese Hamburger)] [Muslim Quarter] [Walking Distance to Bell and Drum Towers] The hotel is always here, your guide on your journey, pointing you wherever you want to go. At Mercure, we're family. Feel free to ask the handsome guys and beautiful girls at the front desk any questions you may have; we're open 24/7. We look forward to your continued support in the future. Whether you're traveling for business or leisure, Mercure is definitely your best choice. We look forward to your next stay. Hotel General Manager: Jin Xiaoye
Guest User
Selected Double Room
Stayed in Nov 2025
Family
6 review
10/10
Outstanding
Posted on Jan 3, 2026
The service attitude was excellent! 👍 The environment was also great. They brought fresh fruit every day, and even offered complimentary afternoon tea and late-night snacks. Breakfast had a wide variety and tasted good. It was also convenient for getting around. I'll definitely stay here again next time I visit! 🤗
Original textTranslated by Google
Response from Property: 【免費接機】【雙地鐵交匯】【純手工特色肉夾饃】【打卡回民街】【步行可達鐘鼓樓】 尊敬的賓客，感謝您的點評，感謝您對美居酒店的支持！走在一起是緣分，一起在走是幸福。有了您的支持和陪伴，我們既欣慰又欣喜，我們一定再接再厲，為親們提供更優質的服務。您的滿意，是我們不懈的追求！酒店總經理：晉小葉
Guest User
Superior 2-bed Room
Stayed in Nov 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Dec 29, 2025
The location is super convenient, and the breakfast is great. Service was excellent too. My only minor complaint is that the room size was a bit small.
Original textTranslated by Google
Response from Property: [Free Airport Pickup] [Double Subway Intersection] [Handmade Roujiamo (Chinese Hamburger)] [Visit the Muslim Quarter] [Walking Distance to the Bell and Drum Towers] Every moment is precious, regardless of length; a friendship is valuable, regardless of distance. Thank you so much for your perfect review and recognition of Mercure. We hope our service has left you with a warm impression. We look forward to your next visit! Hotel General Manager: Jin Xiaoye
Sujeet Sherugar
Deluxe 2-bed Room
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Dec 27, 2025
Excellent hospitality offered by the staff. Very helpful and kind to help us with everything with patience. Very clean, classy ambience - loved the options available for the breakfast menu. We enjoyed our stay - kids had a great time as well. Thank you so much for making our stay so memorable. Always looked forward to come back to the hotel after a tiring day trip. You also offered to pack some breakfast for us for an early staff - that was really too kind and helped us with ordering the online food despite language barriers. Highly reccomend this hotel for anyone who is looking to visit Xian. Very comfortable location.
Response from Property: [Free pick-up] [Double subway intersection] [Pure handmade specialty meat sandwich] [Check-in Huimin Street] [Walkable to the Bell and Drum Tower] Thank you for your recognition of our service, breakfast, night snack and location. Your evaluation is the greatest encouragement and support for us. For the sound insulation problem you feedback, we are very sorry for bringing you a bad experience. We have arranged for the engineering to check and adjust the sealing of the doors and windows you stayed in as soon as possible. Thank you for helping us find the problem. We look forward to your next visit to see our changes ~ I wish you a happy life ~ Hotel General Manager: Jin Xiaoye