HUAQING PALACE RESORT & SPA

Highly recommend this hotel! My experience from check-in to check-out was fantastic. The front desk staff were warm and professional, and the rooms were spacious, bright, and tastefully decorated. The breakfast buffet offered a rich variety of dishes, with fresh ingredients and authentic flavors. Staff members across all areas would greet you proactively and were quick and thoughtful in responding to requests. Most importantly, it's incredibly convenient; you can stroll through the gardens anytime without feeling rushed, making it very friendly for seniors and children. The hotel can even book tickets for the 'Song of Everlasting Sorrow' show, which saves a lot of hassle.

Traveling with my elderly parents and children, the hotel's facilities and services were excellent. The staff were attentive and thoughtful. The tea tasting and incense making activities they arranged were a big hit with both the seniors and the kids. The hot springs and dining environment were superb, ensuring a great stay for everyone. A special highlight was the complimentary photoshoot and styling provided by the hotel. It perfectly complemented the hotel's regal ambiance. The stylists and photographers were incredibly talented, offering a far more satisfying experience and better results than external travel photography or styling studios.

I rarely leave reviews, but today I'm making an exception to give everyone a reference. I've had the Huaqing Yutang Hot Spring Hotel on my radar for a long time, and I finally visited this week – it was absolutely worth the trip. First, the location: it's inside the Huaqing Pool 5A scenic area. This is a five-star hotel with five-star service. You get to enjoy the same hot spring water as the imperial concubines! I tried the private bath; it was well-sanitized, the water quality was excellent, and bathing was incredibly comfortable and relaxing. Sipping on the snow pear and tremella soup provided by the hotel made it even more delightful! Next, staying at the hotel includes unlimited access to Huaqing Pool, which is a fantastic value. We also used the complimentary travel photography service provided by the hotel to take photos in the scenic area – the results were stunning! The travel photography is definitely a major bonus for this hotel. The makeup artist was quick and skilled, and the photographer's follow-up shots were superb. The final photos were as good as those from a professional studio! We received three complimentary photos, all beautiful, and I even purchased a few more to keep as a lovely souvenir for my family. Thumbs up to the photography team! Finally, let's talk about the hotel facilities: free parking and a shuttle service that comes whenever you call – how many hotels can offer that? The interior decor of the hotel is excellent. There's a book bar with high-quality books; I was amazed to find a complete set of 'Jieziyuan Huapu' (The Mustard Seed Garden Manual of Painting) there. This truly is a quality vacation! Highly recommended!

Our hotel package included breakfast, the mini-bar in the room, a sweet soup served before bed, access to the public hot spring garden, and a travel photography session. Since we were in a hurry, we skipped the makeup and just went straight to the shoot. The hotel's setting was incredibly picturesque, and the photos turned out great, really adding to our trip! The hotel staff were very welcoming, and the shuttle bus was available on demand, which was a big plus. The breakfast was lavish and exquisite; my mom particularly enjoyed the crispy Rou Jia Mo, Hu La Tang, and You Cha. You could taste all the delicious Xi'an specialties, and there were even Cantonese dim sum like shrimp dumplings and steamed siu mai. We felt completely recharged after breakfast! The hotel's location within the Huaqing Palace is excellent. Taxis can drive directly to the lobby, and we could explore Huaqing Palace in the quiet morning before the tour groups arrived, which was a fantastic perk. However, while we enjoyed the morning tranquility, we had to endure the evening bustle. Our room was located behind the backstage area of the 'Song of Everlasting Sorrow' performance. During the Spring Festival, the show ran four times a night, finishing as late as 12:30 AM. When I booked, the concierge mentioned that our hotel was part of the 'Song of Everlasting Sorrow' set, but I didn't realize it would run so late! While Xi'an's tourism and culture department is meeting the booming demand for the show, they should also consider the need for weary travelers to rest. 😅 The hotel's hot spring garden is very good, but it closes too early at 10:00 PM (even with another 'Song of Everlasting Sorrow' show after that!). It would be much better if the opening hours could be extended a bit during holidays. Besides the hot spring garden, there's also a public outdoor hot spring pool that stays open until 12:30 AM, allowing for a longer soak (which is great, as most tourists are out early and back late). One small suggestion: every entrance has a threshold, which makes it a bit inconvenient when carrying luggage. Especially upon first arrival, there were two thresholds at the lobby entrance. A ramp would make it much easier!

The room was incredibly spacious and the hot springs were wonderfully relaxing. The environment is absolutely beautiful, situated right within the Huaqing Palace scenic area. I also enjoyed the breakfast, and dinner was pretty good too. The service was excellent; they paid attention to my room requests, which I really appreciated. Thank you!

Traveling with kids during the Chinese New Year peak season, the experience was absolutely fantastic. 1. The location is superb, right inside Huaqing Palace. There's a dedicated small gate for direct access to the park, and with our room key, we could enter and exit unlimited times smoothly and for free. The hotel itself is quiet and classic; just taking a walk around is a beautiful experience in itself. 2. Every staff member we encountered had a commendable attitude, genuinely considering the guests' needs. 3. The hot springs lived up to their reputation; both the indoor (staff filled the bath for us in advance in the evening) and outdoor pools were excellent. 4. Thoughtful details like insulated cups, white fungus soup, comfortable pajamas, a spacious bathroom, reminders about amenities delivered to the room, a beautiful souvenir mirror, and delicious welcome fruits. 5. The 'Song of Everlasting Sorrow' show tickets, which they helped us book in advance, had excellent, central seats. In the evening, we took a dedicated passage to the venue, which was convenient and avoided crowds. 6. My only suggestion is that adding a humidifier in winter would make it even more perfect.