SOFITEL LEGEND properties in Xi'an

The beds and pillows were excellent; I almost overslept and missed my flight! Stepping into the hotel was an immediate escape from the summer's hustle and bustle. It's a shame I was only there for a layover and stayed just one night. My mom even said it's better than some of the older five-star hotels in Shanghai. Places like Xijiao State Guest Hotel and Park Hotel don't have interiors this nice, and the Fairmont Peace Hotel lacks greenery. The front desk staff were all friendly and welcoming; a young man with glasses even quickly made me a new card when I couldn't find mine. The service staff, the waiters in the bar and restaurant, and the bellhops – everyone was incredibly attentive. As someone who's worked in the InterContinental Hotels Group for several years, I really appreciate that the employees here genuinely seem happy in their work, not just punching in and out. It's a much better experience than the InterContinental hotels in Lijiang and Jiuzhaigou. Even with many European guests, I never felt that domestic travelers were neglected. I'll definitely stay here again. I truly feel they deserve a great review. The only thing is, I think the decorative figurine in the restroom is quite fragile. I usually like to dance in the bathroom, but I'd be afraid of breaking it if I did here. Anyway, full marks! I praised the Hu La Tang (spicy soup) at breakfast twice – it was delicious! And please, hotel management, keep the traditional, non-automatic toilets in the restrooms. Us older folks really appreciate them.