Yansu Hotel (Xiamen Wuyuanwan Branch)

Yansu Hotel (Xiamen Wuyuanwan Branch) Reviews

Yansu Hotel (Xiamen Wuyuanwan Branch)

No. 56, Mingfa Resort, Wuyuan Dongli, Huli District, Xiamen, Fujian, 361000, ChinaView hotel details
Yansu Hotel (Xiamen Wuyuanwan Branch)
Yansu Hotel (Xiamen Wuyuanwan Branch)Yansu Hotel (Xiamen Wuyuanwan Branch)Yansu Hotel (Xiamen Wuyuanwan Branch)
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Guest Reviews of Yansu Hotel (Xiamen Wuyuanwan Branch)

8.8/10
628 review
Verified reviews
Location8.8
Amenities8.6
Service9.0
Cleanliness8.8
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All reviews(628)
Positive reviews(576)
Reviews with photos/video(181)
Nice sea view(81)
Classy environment(53)
Large rooms(51)
Convenient location(47)
Friendly front desk staff(38)
Perfect for business trips(19)
Close to airport(7)
Average decor(5)
Negative reviews(52)
Galavanting Around
Discount Double Room
Stayed in Jan 2026
Couple
5 review
5.0/10
Posted on Feb 23, 2026
The location is convenient if you need to be near the airport, and we did get a decent night’s sleep. The bed was actually two single beds pushed together, but with a good mattress topper, so it was comfortable enough. The room itself was clean, although parts of it clearly still need upgrading — it feels partially renovated rather than fully finished. The hotel is in a building that seems to have been originally planned as a large apartment complex with shops and a food court below, which was never completed (you can still see signs on the walls). It’s currently being upgraded, with loose wires in the elevator hall that felt unsafe, especially for families with young children. Parking is underground in this unfinished area and the entrance is hard to find at first; there are signs, but mostly in Chinese, which could be confusing for non-Chinese speakers. We had issues with hot water — it ran out in the evening for my wife and again in the morning for myself . Unfortunately, the response from staff was very poor. There was only one staff member on duty (during Chinese New Year, which is understandable), but that doesn’t change the fact that guests were not properly looked after. He was also reluctant and visibly annoyed when we asked to see the room before checking in. The air conditioning was awkward to use: the thermostat was mounted on the ceiling, and since the remote didn’t work, we had to stand on a chair to adjust the temperature. Toiletries were basic, with large shared bottles rather than single-use items, and the shampoo came out lumpy, which wasn’t very reassuring. On the positive side, the hotel is pet-friendly and our dog was welcome with no issues at all. There’s also a very nice lake view, which was genuinely pleasant, and a McDonald’s directly across the road, making breakfast easy. Overall, if the price is low, it’s acceptable for a short stay, solo travellers, or a group of friends. However, I wouldn’t recommend it for couples or families looking for comfort, safety, or attentive service.
Response from Property: 尊貴的賓客:您好!當我們第一時間看到您的點評 我們是又驚喜又傷心,沒讓您體驗到該有的服務,我們深感抱歉 你提到服務人員態度不好,確實是管理層的疏忽定會加強服務禮儀的培訓,春節期間遇上高峯期人手不足是酒店安排欠缺,希望平日來再給我們一次彌補的機會。淋浴房是電熱水器 可能來自北方的賓客有點不習慣,40L容量一個人是足夠洗的,第二個就要等加熱後再洗有温度顯示器的,仿中央空調精裝修房控制面板就在出風口處,遙控器開關,客房可能查房不及時遙控器沒電池了所以不靈敏,入住後希望客房有任何問題請第一時間聯繫前台肯定會第一時間解決的。裝修這方面因為樓盤特殊 都在逐步改造中,畢竟酒店公寓不是我們一家在經營 公區位置會比較難完善它,希望住客們多多理解,房間室內絕對保證乾淨清爽 空間大,視野好 大多數都是無敵海景房為主,離五通碼頭 機場都很近交通便利,早餐也多,周邊都是高端樓盤和寫字樓 説實話性價比真的很高,衹有入住體驗了才能感受到,但願每個住宿的朋友都有自己的體驗感受,酒店會盡最大的努力讓每位客人呢都住的舒心 玩的開心,聊的開心!
jackrockwell
Discount Double Room
Stayed in Jan 2026
Business traveler
18 review
8.7/10
Very good
Posted on Feb 7, 2026
I was in Xiamen for a business trip and stayed for one night. The hotel is quite close to the airport, right near Mingfa Plaza. The entrance isn't very big, so it's a bit hard to find. **Facilities:** The hotel is currently undergoing renovations, so all the facilities are quite new. **Cleanliness:** It's clean and hygienic, meeting my business travel needs. **Environment:** The area around it is a bit desolate in winter, but just across the road is the sea. **Service:** The service attitude was good.
Original textTranslated by Google
Guest User
Boutique Room (2 Beds) (Special Promotion)
Stayed in Feb 2026
Business traveler
49 review
10/10
Outstanding
Posted on Mar 24, 2026
My stay here was excellent! The hotel's location is fantastic, making it easy to get around, and there are plenty of amenities nearby. The room was clean, spacious, and odor-free, with great natural light. The bedding was soft and comfortable. The staff were very friendly and attentive, responding quickly to any requests. The self-service laundry and free parking were a nice touch. The overall environment was quiet with good soundproofing, allowing for a very restful sleep. It's great value for money and a hotel I would highly recommend!
Original textTranslated by Google
BaiMaWangzi
Discount Double Room
Stayed in Dec 2024
Solo traveler
20 review
6.0/10
Posted on Feb 5, 2025
I traveled to Xiamen during the Chinese spring service with my dog and took a day trip to Kinmen Island, Taiwan, just off the coast. This hotel was in fact an apartment building with several management companies renting out rooms on various floors. Overall the building was in a horrendous state of disrepair. Initially, the front desk tried to put me into a room on the sixth floor which looked like a scene from a horror movie... Stains on floor, walls, dirt and garbage everywhere....I asked if this is the same room I booked and another female staff member moved me to the 9 th floor which was at least clean and updated, in the hall. The room was ok, and bed comfortable, but I've never stayed in a hotel that put sheets directly on the mattress without a minimal pad between... Luckily no bed bugs. The room had 3 out of 8 working lightbulbs so it was very dark. The heater didn't warm up the room even at max level running all day. Everything was old and dingy... Nothing like the photos I had no TV or Internet service the first day until I asked for it to be repaired. Overall, no maintenance is the problem.. But at least the woman at the front desk was helpful and kind That only real redeeming quality of the room was the view... But the window was so dirty, it was mostly obscured.
6/16
Response from Property: 狗狗很可愛,很有人性,很感謝你選擇我們酒店,給你帶來一系列的不好的體驗感我深感抱歉,入住期間酒店人員也是有多次溝通的,遇春節高峯期缺人手,移動網絡師傅休假衹能等白天值班人員上門處理,但是也很快次日上午就處理好了,您的小狗狗很乖獨自在看電視。你預訂的特惠大床確實還在改進中,遇春節房源緊張也不好調整,好在調一間海景房房間小一點但是很温馨,燈管壞了,您離店後水電工休假回來立馬維修好了。感謝你的理解,期待你下一次來不一樣的體驗,硬件待改進,服務來湊,願你不留遺憾!
Guest User
Boutique Room (2 Beds) (Special Promotion)
Stayed in Feb 2026
Family
6 review
10/10
Outstanding
Posted on Apr 6, 2026
Value for money~ nice Seaview
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
Qidaiyuni
Elegant Lake-view Double Room
Stayed in Mar 2025
Other
2 review
10/10
Outstanding
Posted on May 2, 2025
很好 卫生:yyds 环境:yyds 服务:yyds
Response from Property: 尊敬的客户您好!很感謝你的信任與支持,我們酒店全體員工都會再接再厲的做的更好,期待您的下次光臨😊
HITNS
Discount Double Room
Stayed in Jan 2025
Business traveler
43 review
10/10
Outstanding
Posted on Feb 18, 2025
Good for business trip!!
Response from Property: Thank you so much for the five-star review. I'm glad to hear that our service was good for your business trip. I hope your trip was successful and you had a great time.
Dark Coffey
Discount Double Room
Stayed in Jan 2024
Business traveler
12 review
10/10
Outstanding
Posted on Feb 29, 2024
Very convenient location. Front Desk worker was courteous and helpful
Response from Property: thank you!
Guest User
Boutique Room (2 Beds) (Special Promotion)
Stayed in Jun 2023
Business traveler
8 review
10/10
Outstanding
Posted on Jul 19, 2023
Good hotel. Nice to live. Good ambience. Neat toilet. Good in all
Response from Property: Thank you very much for your praise, we will continue to work hard to refuel, welcome to visit next time!
602xujiazhang
Discount Double Room
Stayed in Apr 2025
Business traveler
8 review
10/10
Outstanding
Posted on May 12, 2025
Nice room, I stayed on the 7th floor, the only regret is that I was not arranged facing the International Yacht Club
Original textTranslated by Google
Response from Property: Dear guests, hello! Your support and trust are our hotel's greatest motivation. We will work even harder to do even better, and we look forward to your next visit! Summer is here! Enjoy sailing, yachting, surfing, and more at the nearby Yacht Club.
Terryscofield
Discount Double Room
Stayed in Oct 2024
Other
9 review
4.7/10
Posted on Dec 14, 2024
The layout of the apartment is weird and the sprinkler head is leaking. I can’t imagine what the last person used it for. . .
Original textTranslated by Google
Response from Property: Dear guests: I'm really sorry to bring you a bad experience. We are an apartment-style hotel and can rent long-term, short-term or daily rentals. However, we have complete facilities. One guest and one change meet the standard of the hotel. The rooms The space is also large, with a construction area of ​​52 square meters. Our engineering department inspected the shower head failure you mentioned after leaving the store. It was because some customers had used the floorboards for a long time to break the screw and loosen it. We immediately replaced the shower head with a new one after leaving the store. As for how the previous customer used it, you can only Think about it. We hope that guests can contact the hotel front desk as soon as possible if they have any problems during their stay, and they will be dealt with immediately. We do not want guests to have a bad experience all day long. We are sorry again! Good luck to you.
Guest User
Discount Double Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 10, 2025
Service: The front desk service is very enthusiastic and will handle any problems immediately. Hygiene: The room is clean
Original textTranslated by Google
Response from Property: 人都是喜歡被讚美的,感謝您對我們的肯定,我們會一直以熱情飽滿的狀態去迎接每一位客人,每一次遇見都會有不一樣的感動,可能是一句讚美,或者是一句謝謝。我們會做的更好,歡迎您下次光臨。
Guest User
Elegant Lake-view Twin Room
Stayed in Apr 2025
Traveling with friends
2 review
3.5/10
Posted on May 5, 2025
Facilities are relatively dilapidated lobby and reception do not match the picture 
Original textTranslated by Google
Response from Property: Dear guests: Hello! First of all, I sincerely apologize for the unpleasant experience you had during your stay. We take your feedback very seriously and understand that this must have caused you any inconvenience. Regarding the issue of "inconsistency between picture and text" you mentioned, let me explain it to you here. The images we use on our OTA platforms are carefully taken and selected to showcase the hotel at its best. However, since the layout of the hotel room may be adjusted according to the season, theme or maintenance, or due to factors such as shooting angle and light, there may be certain differences between the actual room and the picture. This is by no means our intention to mislead you, but is due to the complexity of the actual situation. We are fully aware of the inconvenience this has caused you, and we once again express our sincere apologies for this. We have taken note of your feedback and will immediately check and adjust the hotel room to ensure that subsequent guests can get a stay experience consistent with the pictures. If you have any other needs or suggestions, please feel free to let us know and we will do our best to solve them for you. Thank you again for your understanding and support. We look forward to having the opportunity to serve you again and bring you a better stay experience.
Guest User
Elegant Lake-view Twin Room
Stayed in Apr 2025
Other
22 review
9.5/10
Amazing
Posted on May 16, 2025
The room is spacious, facing the sea, and the front desk service is thoughtful
Original textTranslated by Google
Response from Property: 感謝賓客的好評,你的滿意是我們酒店人最大的動力!室內實用面積達35平左右,一家4口住都沒問題的,特別是海景房視野開闊,無遮攔看窗外的海景,如果想體驗海上娛樂也是隨時可諮詢酒店前台預約的哦!絕對讓你在海上流連忘返回味無窮哈哈哈。
Jiangfeng666
Discount Double Room
Stayed in Jun 2024
Other
10 review
2.0/10
Posted on Jul 30, 2024
The decoration of the room is very old, the entrance and bathroom are quite shabby, the air conditioner makes a loud sound when turned on, and the room has a musty smell. It cannot be used as a hotel at all!
Original textTranslated by Google
Response from Property: Hello, distinguished guests! I'm glad you took the time to give me your valuable feedback. The price of the special king bed you ordered is affordable, already lower than the cost price. Our hotel is located in the Wuyuan Bay sea view area. The indoor space is large and well-equipped. The scenery outside is great. Yes, by Yacht Club. The hotel is indeed outdated after being established for many years, but the hygiene is still in place. The corridors were just replaced not long ago and are gradually being improved. The price may be increased after the improvement. We hope you can witness the improvement with us, so that you can have a more secure and better experience during your stay. I wish you happiness😁