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Location9.6
Amenities9.3
Service9.4
Cleanliness9.5
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Guest User
Superior King Room
Stayed in Apr 2026
Family
27 reviews
10/10
Outstanding
Posted on May 6, 2026
When checking in, make sure you go to the Xinyue Building, regardless of which building your room is booked in. Don't get this wrong. The hotel only has ground-level parking, and there are golf carts to take you from the main building to the other buildings.
Our room was upgraded to the Haiyu Building. The functional layout is quite reasonable; although there's no bathtub, there's a coffee table and a round table, both very convenient to use. We also received complimentary welcome fruits and YUWEI snacks upon arrival.
The next day, we visited the small park in Xinyue Garden and walked around the whole area. It's also a good place for a run, with a slight incline. We asked the front desk for swan feeding props, which the kids loved.
I have to praise the peanut soup at breakfast—it was absolutely delicious!
Original textTranslated by Google
6/16
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。感謝您選擇入住我們酒店並分享這麼詳細的體驗!很開心您喜歡房間的佈局和我們的歡迎小食!聽到小朋友對喂天鵝的活動感興趣,我們也特別欣慰~您提到的花生湯是我們的招牌之一,後廚師傅知道您喜歡一定很開心!期待下次能為您帶來更完美的入住體驗,有任何需要隨時找我們哦!祝您和家人生活愉快~ 🌸
Guest User
Superior King Room
Stayed in Apr 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on May 6, 2026
The service was excellent; they upgraded our room. The hotel grounds are expansive with lots of lawns, and the lotus flowers are currently in bloom, making it perfect for a leisurely stroll. You can also feed small animals and watch planes, and the scenery is beautiful.
Original textTranslated by Google
6/9
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。哇~看到您的點評我們整個團隊都超開心的!(^▽^)真的特別感謝您喜歡我們酒店的環境呢~現在荷塘裏的荷花確實開得正盛,每天清晨路過的時候都忍不住要拍幾張照片呢!您有看到我們新來的小羊駝嗎?它們最近可喜歡和客人互動啦~偷偷告訴您,傍晚在草坪西側看飛機起降視野最棒哦!下次您再來可以試試看~期待您常來散步遛彎呀!記得下次來要和我們前台小夥伴打招呼哦,他們可想您啦~
Guest User
Delightful Twin Room
Stayed in Apr 2026
Family
6 reviews
10/10
Outstanding
Posted on May 5, 2026
The room was clean and tidy, the staff were very friendly and helpful, and the breakfast selection was plentiful. Plus, there was plenty of outdoor space.
Original textTranslated by Google
Response from Property: 城市幾何中心,地鐵直達酒店。尊敬的賓客:感謝您選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗。我們非常高興得知您對房間的整潔度、員工的服務態度、早餐品質以及户外空間都感到滿意。您的肯定是對我們團隊最大的鼓勵。我們將繼續保持高標準的衞生管理,強化員工服務培訓,並不斷優化早餐品類,力求為每位賓客提供舒適愉悦的住宿體驗。期待您的再次光臨,我們將一如既往地為您提供優質服務。
Guest User
Delightful Twin Room
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on May 4, 2026
This time, staying at the Ewa Hotel in Xiamen, I absolutely have to give a shout-out to Lemon, the lady at the front desk! She's so gentle and thoughtful, and her service is truly exceptional.
Even before we arrived, she proactively contacted us several days in advance to discuss our itinerary, meticulously informing us about the local weather and travel precautions – incredibly considerate. During check-in, she even thoughtfully upgraded our room for free, which was such a pleasant surprise.
Not only did she patiently explain all the hotel activities and how to use the facilities, but she also specially prepared exquisite snacks as a welcome gift. Throughout our stay, she was incredibly attentive, constantly checking in on our experience, and regularly showing concern. She was meticulous, responsible, and genuinely warm and sincere in her interactions.
I honestly recommend that anyone coming to Xiamen and staying at Ewa should directly ask for Lemon. Her service is delicate and heartwarming, making for an incredibly comfortable and pleasant stay. The overall experience was absolutely fantastic!
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6/9
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。哇~看到您這麼用心的點評,我們整個團隊都開心得不得了!尤其是Lemon小姐姐,剛才看到您的誇獎都害羞得臉紅啦~ (✿◡‿◡)真的特別感謝您能感受到我們小夥伴的用心!Lemon一直説,能遇到像您這樣温暖的客人是她最幸福的事呢~您提到的天氣提醒和房型升級都是她的小心思,就是想給客人制造驚喜呀!祝您生活愉快,期待與您再次相遇哦!
Anonymous User
Superior King Room
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 5, 2026
Great for families! You can take the kids to feed the swans and goats, and the baby swans are adorable. The lotus flowers are beautiful this season too. There's a wide variety of plants in the garden, so it's fun to explore with children. The vegetable patch isn't ready yet, but the large lawn is perfect for playing football. Our upgraded room had a bathtub and a view of the airplanes, and we even took the kids swimming at night. Overall, it was a very pleasant stay, and it was quiet at night.
Original textTranslated by Google
Response from Property: 城市幾何中心,地鐵直達酒店。尊敬的賓客:感謝您選擇入住我們酒店並分享如此詳盡的入住體驗。我們非常高興得知您和家人在親子互動、自然體驗等方面獲得了愉快的感受。期待在豐收的季節能與您重逢,見證我們改進的成果。
XiaoaiMama
Wan Yue Lou Time-Theme Double Bed Room
Stayed in Apr 2026
Solo traveler
56 reviews
4.5/10
Posted on May 3, 2026
Avoid this hotel if you're attending a concert or are a light sleeper! The 'Wanyue Building' hallway reeked of mold. I booked 20 days in advance for a May 2nd stay during the May Day holiday, paying 564 RMB without breakfast (a room with breakfast on May 3rd was only 499 RMB). I specifically requested a shuttle for the concert, but no one ever contacted me to say a round-trip shuttle wasn't available. I only found out upon arrival that the one-way shuttle departed at 5 PM. In the end, I had to take a taxi over the bridge to the Olympic Sports Center at 6 PM, costing 40 RMB. The taxi from Xiamen North to the hotel was also 40 RMB. During the concert, even though they knew I was attending, they still called to disturb me, asking if I had checked in. Couldn't the front desk see that? This kind of 'service' and 'greeting' is unwanted. I took a shuttle back from the Hanting Hotel (Xiamen Airport Branch) at 11 PM, then another taxi back to my hotel. This hotel is 40 years old, and entering the Wanyue Building, you're hit with a strong mildew smell. Other negative reviews were accurate, but I still trusted and booked. They're selling these small rooms for five to six hundred RMB. The concierge immediately added me on WeChat asking for a 5-star review – how is that possible when I didn't even get the shuttle I asked for? At check-out, remembering the driver mentioned it was a 200,000 square meter garden hotel, I wanted to take a ride on the electric cart to see the park. Instead, another driver told me to go see it myself, that it was 20 meters left from the lobby entrance – a park with closed gates. Large planes flew overhead at 3 AM, making it impossible to sleep. I even have a video of planes flying during the day. The hotel advertised small animals and a botanical garden, but I saw nothing, not even the basic round-trip concert shuttle. Basic services included: fruit in the room, fish skin peanut candy as a souvenir, 4 bottles of mineral water, and electric cart service to and from the lobby. The 500 RMB deposit was refunded instantly at check-out.
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6/7
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。親愛的客人,感謝您選擇入住我們酒店並分享您的入住體驗。首先,非常抱歉這次入住給您帶來了這麼多不愉快的體驗,我們完全理解您的失望和不滿。關於接駁車服務的問題,確實是我們內部溝通出現了嚴重疏漏,沒有提前告知您接駁車的具體安排,給您造成了諸多不便。我們已經重新梳理了接駁車服務流程,現在會提前3天主動聯繫所有需要接駁服務的客人確認具體需求,並安排專人負責跟進。關於房間黴味的問題,由於挽月樓是歷史建築,近期廈門潮濕天氣導致部分區域出現了返潮現象。我們已經在進行全面除黴處理,並增加了空氣凈化設備,確保空氣質量達標。同時,我們正在對老舊設施進行逐步更新改造。對於演唱會期間打擾您的問題,我們深表歉意。這是前台交接班時訊息傳遞失誤所致,我們已經完善了客户行程備註系統,並加強員工培訓,避免類似情況再次發生。我們非常重視您的反饋,已經將您提到的問題列為重點改進事項。為表歉意,我們誠摯邀請您在方便的時候再次光臨,將為您免費升級房型並安排專人服務。您的寶貴意見將幫助我們變得更好,期待有機會能為您提供更好的入住體驗。再次為給您帶來的不便深表歉意,祝您生活愉快!
Guest User
Superior King Room
Stayed in Mar 2026
Family
29 reviews
9.7/10
Amazing
Posted on Apr 23, 2026
This hotel truly exceeded my expectations! The overall environment is clean and elegant, with simple yet comfortable decor, and even the smallest corners are spotless. The staff were gentle and polite, and check-in was very quick. The room was well-ventilated, toiletries were comprehensive, and it was very quiet at night, ensuring a great night's sleep. The location is also convenient. Highly recommend it!
Original textTranslated by Google
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。感謝您的認可!很高興您滿意我們的環境和服務,20萬平湖光山色園林酒店,7萬平生態花園,歡迎下次再來體驗!
Shunqiziranzzzz
Superior King Room
Stayed in Mar 2026
Solo traveler
11 reviews
10/10
Outstanding
Posted on Apr 23, 2026
This hotel is really unique, with its own garden where you can relax on the big lawn, and even feed black swans and alpacas! The service was also excellent. Manager Xiao Huang handled a minor issue that came up very professionally.
Original textTranslated by Google
Response from Property: 親愛的客人,您好呀!看到您的點評真的讓我們特別開心呢~ 您提到的花園、草坪、黑天鵝和羊駝都是我們最引以為豪的特色,能給您帶來愉快的體驗真是太好了!小黃經理聽到您的表揚一定會特別感動的,我們一直相信真誠用心的服務才能換來客人的滿意。您提到的"小插曲"其實正是讓我們不斷進步的動力,感謝您對我們解決問題的認可。期待您下次再來做客哦,我們的羊駝們可是會想您的!有什麼需要隨時找我們,祝您生活愉快~
Guest User
Delightful Twin Room
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 12, 2026
I stayed at the Haiyu Building in Luyu again this year. The service was excellent, and taking a stroll in the garden was very pleasant and relaxing.
Original textTranslated by Google
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。尊敬的賓客:您好!感謝您的五分點評!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都會為賓客提供温馨的回憶,希望廈門悦華是您回憶裏面最温馨獨特的那個!期待今後有緣能與您再次於廈門悦華酒店相遇,暖心相伴~~
Mengxiangjiayujiang
Superior Room (2 Beds)
Stayed in Feb 2026
Family
44 reviews
9.5/10
Amazing
Posted on Mar 24, 2026
An absolutely wonderful stay! The room was spotless, and most importantly, incredibly quiet, which allowed for a great night's sleep. The hotel's surroundings were also fantastic, with a high percentage of beautifully landscaped gardens. It's perfectly suited for family trips, offering plenty of activities and play facilities that kids will love.
Original textTranslated by Google
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。親愛的賓客:謝謝您對我們的認可喲,這是我們繼續前行的大動力呢!廈門悦華是“靜、美、雅和温馨的生態花園庭院式商務度假酒店,以精緻的服務與舒適的環境為您營造温馨的睡眠,是心靈與身體放鬆的休憩港灣。我們也很期待您的下次入住~
Guest User
Garden Deluxe Room (Double Bed)
Stayed in Feb 2026
Business traveler
17 reviews
9.5/10
Amazing
Posted on Mar 24, 2026
The room was quite spacious, well-equipped, modern, and very clean. The outdoor area had a beautifully maintained garden, which was absolutely refreshing to look at. The dining experience was also excellent, with a rich variety of fresh ingredients at the buffet. Breakfast was equally impressive, thumbs up! I'd love to stay here again if I get the chance.
Original textTranslated by Google
Response from Property: Located in the city's geometric center, the hotel is directly accessible by subway. Convenient transportation, just 400 meters from Metro Line 3. Dear Guest: Thank you for your five-star review! Every city has its memorable aspects, every season has its unforgettable scenery, and every hotel aims to provide guests with warm memories. We hope that Xiamen Yuehua Hotel will be the most heartwarming and unique memory for you! We look forward to meeting you again at Xiamen Yuehua Hotel in the future, a warm and welcoming companionship~~
Guest User
Queen Room
Stayed in Jan 2026
Family
6 reviews
10/10
Outstanding
Posted on Feb 24, 2026
As someone who loves staying at courtyard-style hotels when traveling, the Xiamen Yuhua Hotel truly exceeded my expectations this time. The hotel grounds are incredibly spacious. Aside from the main building, Xin Yue Tower, which is high-rise, other buildings like Tian Feng Tower, Hai Yu Tower, and Wan Yue Tower are only four or five stories tall. There are also Japanese and European-style villa clusters, and shuttle buses are available to transport guests between buildings.
The hotel boasts an ecological botanical garden, home to several lambs, an ostrich, and two peacocks. A small pond in the garden houses a flock of black swans and ducks, and the plant diversity is impressive.
Located in a flight path, you can watch planes from various airlines arriving in Xiamen every morning and evening from your room window. It was incredibly relaxing to enjoy breakfast on the restaurant terrace in the morning, watching planes that had just taken off fly over the lawn behind the hotel's Xin Yue Tower.
The cleaning staff thoughtfully folded my nightgown and placed it on the pillow when cleaning the room. When I was looking at the hotel's园区 map by the roadside, a male employee proactively greeted me, asked where I wanted to go, and gave me directions.
Although my trip to Xiamen for Chinese New Year wasn't as satisfying due to the crowds, staying at the Yuhua Hotel made up for all the previous disappointments, allowing me to leave feeling content.
Original textTranslated by Google
6/12
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。親愛的賓客:看到您滿滿的細節好評分享,小悦可激動了,我們也很開心在各崗的共同努力下,讓您此次悦華之行有個完美的入住體驗。您的肯定和滿意激勵着我們前進。酒店真正有別於水泥森林高樓大廈,佔地達20多萬平方米,坐擁城市裡極為罕見的、多種亞熱帶原始森林植被覆蓋的青山,超7萬平方米帶有天然湖的生態私密大公園,在此可欣賞湖光山色、成羣的魚兒遊弋、鴛鴦戲水、黑天鵝起舞、偶遇藍孔雀開屏等。“悦目海天留勝意、華堂讌詠暖親情”,酒店以“一笑、二輕、三熱情”的服務形象就是為您能在酒店有一段難以忘懷的入住經歷。真誠期待您的再次光臨(#^.^#)
Guest User
Wan Yue Lou Time-Theme Twin Bed Room
Stayed in Jan 2026
Family
12 reviews
10/10
Outstanding
Posted on Mar 1, 2026
This hotel is huge! It has a heated indoor pool, a kids' club, and a really large ecological park perfect for morning runs – one lap is almost 2 kilometers. You can even feed swans there, and there are lots of plants. The kids loved it!
Original textTranslated by Google
Response from Property: Located in the city's geometric center, the hotel is directly accessible by subway. Convenient transportation, just 400 meters from Metro Line 3. Rain nourishes all things, and with it, dear friend, welcome to Xiamen Yuehua Hotel. Every city experiences rain; some falls on our faces, some on our hearts. Your positive review is like a gentle spring rain falling into Xiaoyue's heart. Thank you for your review; Xiaoyue looks forward to your next visit.
Duoangkangtutiemuer
Haiyu Executive Family Room (King + Sofa Bed)
Stayed in Jan 2026
Family
16 reviews
7.0/10
Posted on Feb 23, 2026
I read in the description that this is an older hotel, so I expected the facilities and decor to be a bit dated. What I didn't expect was a problem with the air conditioning. It said the hotel centrally controls heating and cooling, which is acceptable, as many hotels do this. However, no matter if I set it to fan mode or turned it off, the AC would automatically switch back to heating mode after a while. It was really hot in Xiamen those few days, and on the first night, not knowing this, I woke up in the middle of the night feeling hot, only to see the AC display showing 31 degrees Celsius. Later, by chance, I saw the AC I had just turned off turn itself back on, but that was already past midnight on the second night.
Ultimately, I reported it to the hotel, and with the help of the Trip.com concierge, I received a partial refund. I want to commend the Trip.com concierge for their full-day, dedicated assistance in resolving the issue. However, I'm not very satisfied with the hotel's solution. They actually claimed their AC had no problems, despite two visits from room service staff, their offer of a fan, and even a video I happened to record, all clearly indicating there was an issue with the air conditioning. This was the most frustrating part.
Since most of my time in the hotel was spent sleeping at night, I didn't get good rest for two consecutive nights because of the AC problem. The hotel failed to provide its most basic value. Objectively speaking, encountering such an AC issue must be a概率事件 (a probabilistic event), as the AC in the living room of my suite didn't turn itself back on after being turned off.
The service was decent, but they seemed overly confident about their facilities, perhaps due to the pride associated with being a 'state guesthouse'.
Original textTranslated by Google
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。尊敬的賓客您好!非常感謝您選擇入住我們酒店並抽出時間分享您的反饋。對於此次未能為您提供滿意的入住體驗,我們深表歉意。關於您提到的室內温度問題,因酒店房間大部分採用中央空調系統,其運營模式需要根據季節和室外温度統一調控,當前設定確實無法滿足部分客人對房間温度的需求。我們已記錄您的反饋,將積極研究如何在未來升級系統時增加更加靈活的温控選項,盡力提升舒適度。您的意見對我們至關重要,我們會以此為改進契機,不斷提升服務細節。再次為您不愉快的體驗致歉。若您願意再次光臨,我們將為您安排專屬服務。全力讓您感受到酒店的用心和改變。期待有機會為您呈現更好的服務。小悦祝您馬年福氣滿滿,福星高照,萬事如意!
Guest User
Garden Themed Family Friendly Room (2 Beds)
Stayed in Jan 2026
Family
8 reviews
10/10
Outstanding
Posted on Feb 19, 2026
The hotel was excellent! The front desk upgraded us to an executive family room, which was spacious and very comfortable. The hotel environment is lovely, with the Xinyue Garden offering a quiet escape from the hustle and bustle. My kids loved feeding the animals, and all the plants were in full bloom, making it feel like spring. The only minor downside was the hairdryer; it was a bit weak. Considering other hotels in the same group, like the Xiamen Hotel, use Laifen hairdryers, I'd suggest upgrading them here too.
Original textTranslated by Google
Response from Property: 城市幾何中心,地鐵直達酒店。出行無憂,距地鐵三號線400米。親愛的賓客:萬物生長不負春光,小悦遇上您不負暖意呢~看到您百忙之中用心分享此次美好入住體驗,小悦真是感動極了,謝謝您對我們的特別肯定。“温馨悦華,暖如親情”就是讓您有家一般的感受,酒店是花園庭院式的,隨處可見的植被、綠化,能讓您暫時遠離城市的喧囂,投入清新的“天然氧吧”之中,小悦誠邀您和家人下次再來感受喲!