We had a fantastic stay at this Xiamen hotel, and it was largely thanks to the incredible staff.
First and foremost, the breakfasts were a highlight. They were truly delicious with a great variety. My elderly parents, who are visiting from overseas, absolutely loved them. It was the perfect start to our days.
The standout feature of our stay, however, was the exceptional service we received from one staff member at the reception: 小杨 (Mr. Yang). As overseas visitors, we were initially quite unfamiliar with the local transportation, travel arrangements, and navigating essential apps like WeChat. Mr. Yang went completely above and beyond to help us. He patiently helped us communicate with the hotel at our next destination, arranged for drivers, and explained the local transport system. His assistance was invaluable and saved us so much stress. He is a true asset to the hotel, and his commendable service truly deserves recognition!
As for the room, it was very clean and comfortable. It was a bit on the smaller side, but that's completely understandable given the very reasonable price and the hotel's excellent, convenient location. You get excellent value for what you pay.
We would not hesitate to recommend this hotel to anyone, especially international travelers who might appreciate that extra layer of patient and kind support. Thank you, and especially thank you to 小杨, for making our trip so smooth and memorable
