Wyndham Grand Xiamen Haicang

Wyndham Grand Xiamen Haicang Reviews

Wyndham Grand Xiamen Haicang

No. 88 Songyu East Road, Haicang District, Xiamen, Fujian, 361026, ChinaView hotel details
Wyndham Grand Xiamen Haicang
Wyndham Grand Xiamen HaicangWyndham Grand Xiamen HaicangWyndham Grand Xiamen Haicang
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Guest Reviews of Wyndham Grand Xiamen Haicang

9.4/10
Outstanding
4994 review
Verified reviews
Location9.5
Amenities9.2
Service9.4
Cleanliness9.5
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All reviews(4994)
Positive reviews(4912)
Reviews with photos/video(1470)
Nice sea view(812)
Friendly front desk staff(525)
Delicious breakfast(309)
Perfect for kids(194)
Clean pool(142)
Great swimming pool(142)
Has play area for children(92)
Negative reviews(82)
Guest User
Superior Queen Room
Stayed in Mar 2026
Business traveler
88 review
8.0/10
Very good
Posted on Apr 5, 2026
They proactively upgraded me to a suite with a balcony, offering direct sea views and facing the island, which was fantastic. The 2-meter king-size bed was very comfortable.
Original textTranslated by Google
6/9
Response from Property: Dear Ms./Mr. 205366****, Thank you for choosing Wyndham Grand Xiamen and sharing your experience of our stay at 【Scenic Seaview Suite by Haicang Bay】. We are delighted that you highly praised the comfort of our upgraded suite with a balcony (facing the island's sea view) and the 2-meter king-size bed. Your satisfaction is our team's greatest motivation, and we look forward to your next visit. We will continue to provide you with sincere and meticulous service to create more warm and wonderful stays for you.
G-Y-Q
Deluxe City-view Queen Room
Stayed in Feb 2026
Business traveler
68 review
10/10
Outstanding
Posted on Mar 27, 2026
The hotel is great, I've stayed here many times. They have a self-service laundry room, and the breakfast is good too. The price is reasonable, I'll definitely stay here again next time.
Original textTranslated by Google
Response from Property: Dear Madam/Sir, Thank you for repeatedly choosing to stay at the Wyndham Grand Xiamen Hotel, a hotel with stunning ocean views nestled on the shores of Haicang Bay. We are delighted to learn that you are satisfied with the hotel's self-service laundry, breakfast, and prices. We are pleased to have become your preferred choice in Xiamen and look forward to your next visit. We will continue to provide you with a safe and comfortable stay.
Xiangmajunxiexuan
Deluxe City-view Queen Room
Stayed in Feb 2026
Family
34 review
8.5/10
Very good
Posted on Mar 19, 2026
Very good, no complaints except for the lack of a laundry room. Everything else was great, hopefully, they can add laundry services in the future.
Original textTranslated by Google
Response from Property: Dear Ms./Mr. Xie Xuan from Xiangma County, Thank you for choosing the Wyndham Grand Xiamen Hotel and sharing your experience. We are delighted that you rated our overall experience as "very good" and have carefully noted your valuable suggestion regarding the addition of a laundry service, which will be an important reference for future service improvements. Your recognition and expectations are the driving force behind our team's continuous improvement. We look forward to your next visit and will continue to provide you with sincere and meticulous service to create a warmer stay.
Guobao^_^
Superior Queen Room
Stayed in Feb 2026
Couple
15 review
10/10
Outstanding
Posted on Mar 18, 2026
Overall, it was pretty good. The hotel's location is super convenient for getting around. The pier is about 500 meters from the entrance, and it's just a fifteen-minute boat ride to Xiamen No. 1 Pier, making it easy to go anywhere. A concierge even proactively helped us with directions to the pier; he was really enthusiastic 👍. The ferry ticket to Gulangyu Island was only 35 RMB, and the hotel breakfast was decent too. Regarding the upgrade to a deluxe sea-view room (subject to availability on the day): I booked a superior sea-view room, and the front desk upgraded us to a deluxe sea-view family room. For the mini-bar, you need to proactively contact the front desk for refills. Also, for the cute little souvenir doll included in the package, you need to ask the front desk for it. It's a really adorable doll 🥰
Original textTranslated by Google
6/8
Response from Property: Dear Ms./Mr. Guobao^_^, Thank you for choosing Wyndham Grand Xiamen and sharing your "overall quite good" experience at 【Scenic Seaview View · Tranquil on the Haicang Bay】. We are delighted that you highly praised the hotel's convenient location, the concierge's helpful directions, the front desk's proactive upgrade to a deluxe seaview family room, the adorable photo-op toys, and the delicious breakfast. Your detailed feedback, especially the thoughtful reminders about replenishing the minibar and obtaining the toys, will help more guests better enjoy the hotel's services. Your satisfaction and praise are our team's greatest motivation. We look forward to your next visit and will continue to provide sincere and meticulous service to create more warm and wonderful travel experiences for you.
Guest User
Deluxe Sea-view Twin Room
Stayed in Feb 2026
Traveling with friends
51 review
10/10
Outstanding
Posted on Mar 4, 2026
The hotel was clean and hygienic, and the service was warm and attentive. We even got an upgrade to an executive room, which was spacious and bright. Complimentary bottled water was provided, and we also received a complimentary afternoon tea. We had a wonderful Lantern Festival at the hotel.
Original textTranslated by Google
6/9
Response from Property: Dear Ms./Mr. _WeChat42325****, Thank you for choosing Wyndham Grand Xiamen Hotel to spend the Lantern Festival with us and for sharing your wonderful stay experience. We are delighted that you highly praised the hotel's cleanliness, warm and attentive service, upgraded executive room, spacious and bright room, thoughtful bottled water, and complimentary afternoon tea. It was our team's honor to create a warm and pleasant time for you during the Lantern Festival. We look forward to your next visit and will continue to provide you with sincere and meticulous service to ensure every warm and unforgettable journey for you.
Anonymous User
Superior Queen Room
Stayed in Feb 2026
Traveling with friends
19 review
10/10
Outstanding
Posted on Mar 23, 2026
Well-equipped facilities, clean and hygienic, beautiful environment, and warm service.
Original textTranslated by Google
Response from Property: Dear Madam/Sir, Thank you for choosing Wyndham Grand Xiamen Hotel and sharing your stay experience. We are delighted that you highly praised the hotel's comprehensive facilities, clean and hygienic environment, beautiful scenery, and warm service. Your satisfaction is our team's greatest motivation, and we look forward to your next visit. We will continue to provide you with sincere and meticulous service to create more warm and comfortable stays for you.
Anonymous User
Deluxe City-view Queen Room
Stayed in Jan 2026
Other
45 review
10/10
Outstanding
Posted on Feb 25, 2026
Ocean view, clean, hygienic, and the staff were all very professional and polite. The food and accommodation were great, and parking was convenient!
Original textTranslated by Google
Response from Property: 尊敬的女士/先生,【一線旖旎海景 · 靜卧海滄灣畔】感謝您選擇廈門海旅温德姆至尊酒店並分享您的入住體驗。我們非常高興您對酒店的海景、衞生、工作人員的素質與禮貌,以及用餐、住宿和停車便利性都給予了高度認可。您的滿意是我們團隊最大的動力,期待您的再次光臨,我們將繼續以真誠細緻的服務,為您營造更多温暖的居停時光。
WingKwok
Deluxe Sea-view Twin Room
Stayed in Jan 2026
Family
27 review
10/10
Outstanding
Posted on Feb 25, 2026
The hotel in Haicang is very spacious, and the sea-view balcony offers fantastic scenery. The room facilities are also excellent, and it's very child-friendly, even offering kids' pillows. The bedding is clean and comfortable. The hotel breakfast is rich and varied, and the staff are very friendly. The hotel is very close to Songyu Wharf, just a 10-minute walk away, making it super convenient to get to Gulangyu Island. Plus, it's much less crowded than Dongdu. Highly recommended!
Original textTranslated by Google
Response from Property: Dear Madam/Sir, Thank you for choosing the Wyndham Grand Xiamen Hotel and sharing such a comprehensive and meticulous stay experience with your family. We are delighted that you highly praised the hotel's spacious sea-view balcony, child-friendly facilities (such as children's pillows), clean and comfortable bedding, sumptuous breakfast, and convenient location near Songyu Wharf and Gulangyu Island. We especially appreciate your praise and recommendation of Concierge Chen Huinan for her prompt and responsive service in adding us on WeChat. Your satisfaction is our team's greatest motivation. We look forward to your next visit with your family and will continue to provide sincere and meticulous service to create more warm and wonderful family vacations for you.
Guest User
Deluxe City-view Twin Room
Stayed in Feb 2026
Business traveler
1 review
10/10
Outstanding
Posted on Apr 3, 2026
It’s a very clean and comfortable hotel . The sea view is amazing !
Response from Property: 尊敬的訪客女士/先生,【一線旖旎海景 · 靜卧海滄灣畔】感謝您選擇廈門海旅温德姆至尊酒店並分享您的入住體驗。我們非常高興您對酒店乾淨舒適的環境以及絕美的海景都給予了“美極了”的高度認可。您的滿意是我們團隊最大的動力,期待您的再次光臨,我們將繼續以真誠細緻的服務,為您營造更多温暖的居停時光。
Guest User
Deluxe City-view Twin Room
Stayed in Jan 2026
Other
1 review
10/10
Outstanding
Posted on Feb 11, 2026
The front desk staff, Jiang Huijuan, was incredibly thoughtful. Seeing that we had a child with us, she kindly upgraded our room for free. She also enthusiastically offered us various recommendations, which made our trip to Xiamen incredibly enjoyable and memorable.
Original textTranslated by Google
Response from Property: Dear Ms./Mr. M492890****, Thank you for choosing Wyndham Grand Xiamen Hotel, a hotel with stunning ocean views nestled on the shores of Haicang Bay, and for sharing your wonderful stay with your family. We are delighted that our receptionist, Jiang Huijuan, thoughtfully considered your needs while traveling with children, proactively upgrading your room complimentaryly and offering helpful suggestions, ensuring you had a truly blissful stay in Xiamen. Your positive feedback is the best reward for our team's dedicated service. All of us at the hotel look forward to your return visit with your family, and we will continue to provide sincere and meticulous service to create more warm and wonderful travel memories for you.
Tiedandeye
Superior 2-bed Room
Stayed in Dec 2025
Family
12 review
10/10
Outstanding
Posted on Jan 11, 2026
The hotel environment is great, the bathtub is very comfortable, and the staff service is also excellent. From the front desk to the concierge to the housekeeping, everyone made us feel right at home. They even helped us upgrade to a room with a balcony. We were offered hot tea upon arrival, and they would deliver takeout to the room after we called the front desk. There was even a follow-up call. The variety, taste, and service of the breakfast still have room for improvement.
Original textTranslated by Google
Response from Property: Dear Mr. Tiedan, Thank you for choosing Wyndham Grand Xiamen and sharing your detailed stay experience at [Unobstructed Seaview View, Tranquil Nestled on the Haicang Bay]. We are delighted that you were satisfied with the hotel environment, the comfort of the bathtub, and the attentive service provided by the front desk, concierge, and housekeeping team—including room upgrades, complimentary hot tea upon arrival, assistance with takeout, and follow-up calls—and recognized your feeling of being "at home." We have carefully noted your valuable suggestions regarding the breakfast selection, taste, and service, and will work with the food and beverage team to continuously improve them. We look forward to your next visit and will continue to enhance our service quality to provide you with an even more perfect stay experience.
Guest User
Superior Sea-View Family Suite (3 Beds, Enjoy Childlike Fun - Overlooking Haicang Bay and Luyu Island Scenery)
Stayed in Nov 2025
Family
3 review
10/10
Outstanding
Posted on Dec 31, 2025
I was looking for non smoking hotel and found Wyndham Grand Haicang as it was close to my friend's house. It turned out to be a great stay for our family when we were in Xiamen. I booked 2 family suites for 5 days due to the size of the room to accommodate the number of people we have. The service was top notch. I informed the hotel reception that we are vegetarians and we were well looked after by Helen every morning when we went for breakfast. I'd also like to mention that the cleaners are also very proactive in providing what we need. On the second day of our arrival, we found a cloth airer and extra hangers on the balcony. Our water has also been top up from 4 to 8 bottles. She also left a note mentioning that if we need anything else, do inform her by leaving a note. At the lobby, Andy Yang is always there to give suggestions on where to go and even show us the way to take ferry to Gulangyu island. The hotel is just a few minutes' walk away. All of these little good gestures has made our family of 9 a very pleasant stay in Xiamen. Overall, all their staffs are very friendly, smiley and approachable. The view from our rooms is great! Thank you so much to Wyndham Grand Haicang for their excellent service and for being a non smoking hotel.
Response from Property: 尊敬的_TIAU19rpx939****女士/先生,【一線旖旎海景 · 靜卧海滄灣畔】感謝您選擇廈門海旅温德姆至尊酒店並分享您一家九口為期五晚的詳盡入住體驗。我們非常高興您因酒店鄰近朋友家的位置而選擇我們,並在此度過了一段愉快的時光。您對兩間家庭套房的空間、整體無煙環境的認可,我們深感榮幸。特別感謝您對員工服務的細緻描述——無論是早餐時段Helen對您素食需求的貼心照顧、清潔人員主動增添晾衣架、衣架及飲用水並留言提供協助的用心,還是大堂Andy Yang為您熱情推薦行程與路線,這些能為您的旅程增添便利與温暖的細節都讓我們倍感欣慰。酒店距離碼頭僅幾分鐘步行路程,為您前往鼓浪嶼提供了便捷。您對全體員工友善、熱情、平易近人的整體評價,以及對房間景色的讚賞,是我們持續提供優質服務的最大動力。再次感謝您的肯定,酒店全體同事誠摯期待您與家人的再次光臨,我們將繼續為您提供細緻周到的居停體驗。
Ziax-Candy Sanijiyaweiyu
Deluxe Sea-view Double Room
Stayed in Nov 2025
Family
89 review
10/10
Outstanding
Posted on Dec 9, 2025
The sea view is amazing, a great hotel for marathon runners! I didn't have enough time to fully appreciate Haicang! It's about 2km from the marathon starting point, which is very convenient. There was even a telescope, but I couldn't figure out how to use it! The staff provided attentive and friendly service! Breakfast was available at 6:00 AM to support marathon participants!
Original textTranslated by Google
Response from Property: Dear Ms./Mr. Ziax-Candy Sani, Thank you for choosing the Wyndham Grand Xiamen Hotel as your warm haven for your running journey for the third consecutive year. We are honored that the magnificent sea view and the hotel's meticulous support for runners—such as breakfast available at 6 am and the convenient 2km distance—have always been your trusted partners. The secrets of the binoculars await your next exploration; we would love to explain them to you. Next year, when the race returns, let us continue to accompany you from start to finish with the sunrise over the bay and our sincere hearts, fulfilling our promise to meet you by the sea and mountains.
max0000
Deluxe City-view Queen Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 26, 2025
We recently stayed at The Drm Hotel with our whole family, and the experience far exceeded our expectations. The family room we booked was incredibly spacious, and the balcony offered an unparalleled, unobstructed view of the boundless blue ocean meeting the sky. Every morning, our children would excitedly rush to the balcony to take in the beautiful scenery. The outdoor pool also boasted stunning views! Our kids practically spent the entire day in the pool and didn't want to get out. The dedicated shallow area for children gave us parents complete peace of mind. The hotel also offered a fantastic kids' club and a wide range of family activities. With the beach right below the hotel, our kids spent hours digging in the sand and beachcombing with many other families, so we never had to worry about them getting bored. All in all, the scenery here is breathtaking, and our balcony even offered a view reminiscent of Xiamen's Victoria Harbour. It's truly the perfect spot for families with kids to relax and unwind.
Original textTranslated by Google
Response from Property: Dear Ms./Mr. max0000, [Stunning Ocean Views, Quietly Nestled on Haicang Bay] Thank you for your family's stay at the Wyndham Grand Xiamen Haicang and for sharing this incredibly enjoyable experience. We are honored that the family-friendly rooms with stunning ocean views, outdoor pools with shallow water areas, and the extensive children's playground and activities provided endless hours of fun for the children. We are even more delighted that the hotel's direct access to the beach made sand-digging a memorable experience for the whole family. We sincerely look forward to welcoming you and your family back again. Let us continue to offer you the stunning mountain and sea views and our thoughtfully designed family-friendly services, creating more relaxing and perfect vacations for you.
Guest User
Deluxe Sea-view Twin Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 22, 2025
The hotel boasts a beautiful environment and comprehensive, well-maintained facilities. The outdoor pool is absolutely stunning! A special shout-out to Tina; even though we didn't meet in person, she consistently provided attentive follow-up service and ensured our room was perfectly prepared in advance. The entire check-in process was extremely pleasant. We're looking forward to our next visit!
Original textTranslated by Google
Response from Property: Dear Ms./Mr. M314175****, [Stunning Ocean Views, Quietly Nestled on Haicang Bay] Thank you for choosing Wyndham Grand Xiamen Haicang and sharing your stay experience. We are honored to receive your praise for the hotel's ambiance, comprehensive facilities, and outdoor pool. We are also delighted that Tina, despite not meeting you in person, provided you with meticulous follow-up service and pre-arranged rooms. We sincerely look forward to welcoming you back to this bay with even better service.