Xiamen Xinan Yihao Hotel (Xiamen Railway Station MixC Store) Reviews

Response from Property: 「廈門服務貼心酒店」非常感謝您寫下這麼詳盡又暖心的入住好評！ 看到您把從設施、衞生到區位、服務的體驗點都梳理得這麼清楚，各個崗位的小夥伴們都特別受鼓舞。自助洗衣烘乾專門針對多日遊的住客做了優化，衞生打掃全程高標準跟進，周邊全維公共交通覆蓋，打車也能避開常堵路段，前台團隊始終保持專業熱情的接待狀態。能讓您整個入住過程全程順暢，沒有糟心的小問題，所有的付出都特別值得。非常感謝您的認可，我們會繼續守住這份品質，等您下次來廈門。

Response from Property: 「廈門服務貼心酒店」非常感謝您的入住與認可！很高興您喜歡精緻紮實的客房佈置，也對我們的沙茶麪留下好印象。我們會繼續把早餐品質維持好，期待您下次再回來入住。

Response from Property: Reuniting with an old friend is as heartwarming as ever. Thank you so much for choosing to stay with us again after some time. Xiao Zhang blushed and smiled when he received your praise, saying it was all part of his job. Regarding the minor issue of a pungent odor in the room, we immediately arranged for housekeeping to conduct a thorough investigation. We will strengthen the ventilation and deodorization process after check-out to ensure that even small details don't negatively impact the guest experience. We're so glad that this familiar and welcoming atmosphere made your stay comfortable. Next time you come, we'll definitely prepare a clean and odor-free room for you.

Response from Property: Comfortable Living, Convenient Travel: Thank you so much for your honest sharing! We are delighted that you had a significantly enhanced and comfortable stay at our hotel after two nights in our guesthouse. The hotel was deliberately located just 600 meters from the subway station to balance convenient transportation with a quiet living environment, allowing guests to easily explore all parts of Xiamen without having to live in the bustling commercial center. We will continue to maintain this consistent level of service quality, and we look forward to your next visit to Xiamen, where you will again choose this reliable and comfortable accommodation.

Response from Property: Spacious and Clean, Smart and Optimized: Dear Guest, Thank you so much for your detailed and honest feedback! We have immediately forwarded your praise to the relevant team. We are delighted that the spacious and clean rooms, odor-free bathrooms, and the complimentary gym and laundry facilities provided you and your companions with such a comfortable stay. We also take your concerns about the robot food delivery queue very seriously. We have already implemented an optimized delivery scheduling plan, deploying additional staff during peak hours to assist with order processing and significantly reduce guest wait times. The hotel boasts a prime location, just over ten minutes by taxi to various attractions and a ten-minute walk to MixC shopping mall. We will continue to refine our hardware and software details, and we look forward to providing you with an even better experience on your next stay in Xiamen. We eagerly await your return!

Response from Property: Excellent room and superb service! Wow! Your positive review and recommendation have made the entire front desk team jump for joy! Daily deep cleaning of the room, just steps from Xiamen Railway Station/MixC shopping mall, attentive front desk service available whenever needed, and a constantly updated breakfast selection – you've noticed every little detail! We also have a 24-hour laundry room, a gym, and a food delivery robot. Be sure to try them next time you stay; they'll definitely add even more happiness to your Xiamen trip. We'll be waiting for you at the hotel!

Response from Property: Hassle-free travel, complete amenities. Thank you so much for your honest feedback! We are delighted that you appreciate our comprehensive facilities and convenient transportation. Our multi-dimensional transportation network, including subway, BRT, and buses, greatly facilitates your trip. We will continue to optimize details such as soundproofing to create an even more comfortable stay for you. We look forward to your next visit.

Response from Property: "Located near the station, offering thoughtful hospitality" Dear guest, thank you so much for your heartwarming review filled with details! We deliberately chose a location close to Xiamen Station to save you the hassle of traveling. From the dining recommendations at the front desk to the personalized care in your room and the clean laundry room on the second floor, these are all ways we strive to provide our guests with a considerate experience. Your recognition is our greatest motivation to refine the details, and we look forward to meeting you again.

Response from Property: Vientiane is right next door, and the train station is just steps away. Dear Guest, thank you so much for choosing our hotel and sharing your stay experience. We are always committed to creating a spacious and comfortable stay, and our front desk team is dedicated to providing attentive and thoughtful service to every guest. We are honored that you appreciated our carefully selected toiletries, and we look forward to your next visit.

Response from Property: ‌Warm and Grateful Tone‌ Thank you so much for your lovely feedback! Our team takes great pride in keeping every room spotless and making sure every guest feels welcome. We’re glad our friendly service made your stay comfortable, and we look forward to welcoming you back soon.

Response from Property: ‌"Frequent Guest in Egret Island, Warm Company Always With You"‌ Dear Valued Guest,Thank you so much for sharing your complete and genuine stay experience. It is our hotel's great fortune to have team members like Summer, who always puts guests' needs first. Your high praise is the best recognition for all her dedicated efforts, and we have already publicly commended and rewarded her during the full-store morning meeting.However, we feel truly remorseful knowing that your otherwise pleasant stay was disrupted by the unsatisfactory breakfast experience. We fully agree with your feedback — the restaurant service failed to meet the standards of a 5-star hotel, and the issue is entirely due to our inadequate management and execution, with no excuses to offer.Our F&B department has launched a thorough problem investigation and targeted rectification across every workflow. We sincerely hope that on your next trip to Xiamen, you will grant us another opportunity to make up for this small regret with fully consistent, high-quality services from start to finish. You may directly reach out to Summer upon arrival, and we will arrange an exclusive check-in experience for you, so you can witness our tangible improvements.

Response from Property: 【Great Stay in Downtown, Heartfelt Service】Dear Guest, thank you so much for this incredible and meaningful recognition! We have never slackened our efforts in every detail of the guest rooms, from space planning and hygiene maintenance to the debugging of home appliances. Our goal is to deliver an accommodation experience that exceeds every guest's expectations. We are thrilled that even the small detail of the fridge keeping your drinks perfectly chilled has caught your attention. Your thoughtful feedback will definitely drive us to keep refining our service quality. We look forward to welcoming you back soon for more cozy and pleasant stays!

Response from Property: Spacious and Elegant Rooms, Convenient Transportation: Dear Guest, we are delighted to receive your review! We are pleased that our spacious rooms with tea-making areas, clean and tidy environment, and prime location in the city center with easy access to subway, BRT, and bus services have provided you with excellent value for money. Your decision to book again is the greatest affirmation for us. We will continue to maintain this comfort and convenience, so you can simply bring your bags and check in next time you visit Xiamen.

Response from Property: Located near MixC and Xiamen Railway Station, thank you for your honest and detailed review! The hotel is conveniently situated next to Xiamen Railway Station and MixC, with a bus stop right outside, making it easy to get around and hail a taxi. We were pleased that the room was clean and tidy, and the excellent soundproofing provided a tranquil environment for your rest. Thank you for recognizing the staff's proactive and attentive service. We will continue to optimize and adjust elevator and laundry room arrangements during peak hours to improve the guest experience. We look forward to your next visit and witnessing our progress! 🌹