muejian
September 29, 2025
We had a wonderful 5-day, 4-night stay at Haiyue Villa, and the experience was excellent – both the seniors and the kids were happy. We booked a package for a waterfront family room in the Aqua Villa area, which had direct access to the pool, making water play incredibly convenient. Traveling in late September, off-peak, meant very few people, and the Aqua Villa area was especially serene; having a whole section of the pool to ourselves was incredibly pleasant. With blue skies, white clouds, and lush greenery everywhere, it was picturesque and full of tropical charm.
**Dining:**
Our first meal was at the Xiangcha Palace restaurant. The Shacha Hot Pot had a rich flavor, and the taro rice was wonderfully smooth. We had the buffet lunch at the Mediterranean Restaurant in the main building, where we'd reserved a window seat overlooking the infinity pool. The food selection was quite extensive, with freshly sliced salmon, and I particularly enjoyed being able to customize my own 'Four Fruit Soup.'
Breakfast was mostly at the Aqua Villa Cafe, which was quiet and less crowded. We did go to the main building's breakfast one day, which offered a wider variety.
There's a complimentary afternoon tea every day, and we tried three different types: The floating afternoon tea, which you book a day in advance and is delivered to your room. The buffet afternoon tea at the Aqua Villa Cafe, which was themed like a surfboard. And the one at Tianyue Pavilion on the 6th floor of the main building, offering sea views and outdoor seating.
**Activities:**
We spent most of our water play time at the Aqua Villa. The nearby Little Egret Paradise had a very small slide, but we didn't go to the main building's pool. We participated in the 'Plant Mobilization' activity, where we found 9 types of plants to redeem prizes. We rode the garden mini-train and the rainbow pony cart; the latter is only available on weekends and is an outsourced, chargeable activity. We also experienced the indoor play area, the Little Dolphin Kids' Club, and the wooden boardwalk. We borrowed sand-digging tools and went through a small hotel gate to dig for sand at Huangcuo Beach opposite.
**Service:**
I especially want to praise the staff's service. The Aqua Villa butler, Xiao Lei, contacted us a day in advance, sending hotel information and activity introductions, and was very enthusiastic and thoughtful in answering our questions. She arranged for us to stay in Building 8, close to the Aqua Villa Cafe, which made getting around very convenient. Upon arrival, the room was already equipped with a bed rail, a step stool, a child's toilet seat, and a dehumidifier. They also upgraded our package's buffet lunch so we could enjoy it daily throughout our stay.
The staff throughout the hotel were all very friendly and kind to children. There's a buggy service for transfers between the Aqua Villa, the main building, and other hotel areas, and requests for a buggy were responded to very quickly. One day, my child's sunglasses went missing. We thought they might have been left at the concierge. When we called, they said they hadn't found them, but promised to check with colleagues in other areas. They called back quickly to say they had found them.
Although there was a sign on our room's balcony stating 'no lifeguard or staff on duty at the pool,' there was always a lifeguard patrolling the poolside, who even proactively helped us inflate our own swimming vests with an electric air pump.
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