Guest Reviews of Atour Hotel Xiamen Zhongshan Road General Temple
9.6/10
Excellent
3820 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.6
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Positive reviews(3767)
Reviews with photos/video(648)
Easy to get around(644)
Delicious breakfast(423)
Close to metro(380)
Friendly front desk staff(370)
Large rooms(184)
Perfect for business trips(88)
Awesome gym(29)
Tasty coffee(22)
Negative reviews(53)
tshinyee
Guestroom (Double Bed)
Stayed in Sep 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Oct 21, 2025
Very nice hotel.
Breakfast : delicious
Location : convenient, lot of food and restaurants
Only 1 weakness is superior room there is no fridge in the room.
Response from Property: 謝謝親親的點評哦~朵兒這廂有禮啦~~沒能得到親親的5分點評一定是還有朵兒們做的不到位的地方,您的意見是我們前行的動力.感謝親細緻的點評督促我們成長.出乎意料的驚喜衹為鍾愛亞朵的你!亞朵信奉客人為鄰里,用心微笑,用心前行!亞朵就是您出門在外的另一個家,累了就回家吧,豐盛的早餐,舒適的床品,便捷的交通………風裡雨裏我們在這兒等着您哦
Yourtriptrip
Executive Double Bed Room (Screen Projection TV + Deep Sleep Memory Pillow)
Stayed in Sep 2025
Couple
18 review
10/10
Outstanding
Posted on Oct 9, 2025
The food is very good.
The room is big and tidy and clean.
The staff are helpful.
The lifts are only for this hotel.
Response from Property: 看到您的點評朵兒們萬分開心。很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務。願您聽到我的名字時,眉開眼笑,牽掛絲絲剪不斷,化作繞指柔。感謝親愛的朵友,您對朵兒的認可讓朵兒心生感恩,期待你我的再次相遇,願您眼中有光芒,所想能如願,所做能實現,笑容永相隨!願你一生被愛,一生可愛!下次見喲~(❤ ω ❤)
M319200****
Superior Double Bed Room (Screen Projection TV + Deep Sleep Memory Pillow)
Stayed in Aug 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 14, 2025
The room was very spacious, and we even received a free upgrade upon check-in, perhaps because it was the off-peak season. The hotel's location is excellent and it also comes with a parking lot. There's a subway entrance right next to the building, making transportation very convenient.
Original textTranslated by Google
Response from Property: Thank you for your review. I'm so grateful to you. If you didn't give me a 5-point review, it must be because we haven't done enough. Your opinions are our driving force. Thank you for your detailed review, which encourages us to grow. Unexpected surprises are only for you who love Atour! Atour believes that guests are neighbors, smiling with heart and moving forward with heart! Atour is your second home when you are away from home. Come home when you are tired. We have a hearty breakfast, comfortable bedding, and convenient transportation... We are here waiting for you in the wind and rain.
ellyhhl
Superior Double Bed Room (Screen Projection TV + Deep Sleep Memory Pillow)
Stayed in Aug 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 8, 2025
Landed in Xiamen early in the morning. Perhaps because it was off-season, we were able to check in immediately, and they even upgraded our room.
The hotel breakfast was also good; I tried their specialty Shacha noodles, and the subtle Shacha flavor was quite palatable.
The subway station is quite close (within sight), but we opted to take taxis for all our outings, which made getting around very convenient.
Original textTranslated by Google
Response from Property: The hotel partners are very excited that you can give Duoer a five-point praise. Everything we do is to get your satisfaction. We hope you can continue to support Atour Hotel, Zhongshan Road, Jiangjunci, and continue to support Atour. Thank you for your stay and look forward to your next visit~——————Good neighbor Xiaoduo (•̀ ω •́)y
_FL793233****
Jimu City-view Double Bed Room (Mini Refrigerator + Screen Projection TV + Deep Sleep Pillow PRO)
Stayed in Aug 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Sep 7, 2025
The room was spacious and clean, the TV was huge, and from our high-floor room, we had direct views of the lush, green peaks of Xiamen Botanical Garden. It made for an absolutely perfect vacation experience! The front desk staff were incredibly friendly and helpful, the self-service laundry was very convenient, and breakfast also featured a rich spread of local Xiamen specialties. Next time I visit Xiamen, I'll definitely choose this place again! (Just a 5-minute walk across the road, the Shacha Noodles at Shacha Lin are delicious!)
Original textTranslated by Google
Response from Property: A person's happiest moment is finding the right person, and the happiest moment of a journey is finding the right "home." Duoer strives to be the best, and you are our best judge. If you like it, come back often, and you'll see a more beautiful and better me next time! Duoer wishes you good health~ (ง •_•)ง
Highly recommend! The front desk staff were incredibly helpful, providing detailed tips on how to make the most of Xiamen and how to book ferry tickets. The breakfast was delicious, and we also appreciated the complimentary late-night snacks and free laundry service – truly a great experience.
Service: On our last day, they kindly granted us a late check-out until 2 PM.
Original textTranslated by Google
Response from Property: We at Duoer are so happy to read your review. We are honored that our service has received such high praise from you, and we will continue to serve you with this warm and sincere spirit. May you smile when you hear my name, and may your care for me be unwavering and tender. Thank you, dear Duoer, for your recognition of Duoer. We look forward to meeting you again. May your eyes light up, your dreams come true, your actions achieve success, and your smile always be with you! May you be loved and lovable for the rest of your life! See you next time~ (❤ ω ❤)
Anonymous User
Superior Room (2 Beds)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 29, 2025
The hotel offers a full range of facilities, excellent sound insulation, and convenient access. The premises were spotlessly clean, and the staff were incredibly friendly and welcoming. The late-night congee service was a particularly thoughtful and comforting touch. I had a very satisfying stay and highly recommend it! 🌹🌹
Original textTranslated by Google
Response from Property: A person's happiest moment is finding the right person, and the happiest moment of a journey is finding the right "home." Duoer strives to be the best, and you are our best judge. If you like it, come back often, and you'll see a more beautiful and better me next time! Duoer wishes you good health~ (ง •_•)ง
M255677****
Guestroom (Double Bed)
Stayed in Jul 2025
Family
14 review
9.5/10
Amazing
Posted on Aug 22, 2025
The hotel's location is excellent, not far from most attractions. The service was great. I'm a repeat guest at Atour and always appreciate its simple yet chic design. Overall, I had a pleasant stay. Breakfast was quite varied and substantial, making it a great budget-friendly option. It's also very convenient for catching a taxi and ordering food delivery.
Original textTranslated by Google
Response from Property: Thank you for your review. I'm so grateful to you. If you didn't give me a 5-point review, it must be because we haven't done enough. Your opinions are our driving force. Thank you for your detailed review, which encourages us to grow. Unexpected surprises are only for you who love Atour! Atour believes that guests are neighbors, smiling with heart and moving forward with heart! Atour is your second home when you are away from home. Come home when you are tired. We have a hearty breakfast, comfortable bedding, and convenient transportation... We are here waiting for you in the wind and rain.
_WeChat54705****
Superior Double Bed Room (Screen Projection TV + Deep Sleep Memory Pillow)
Stayed in Jul 2025
Family
13 review
9.5/10
Amazing
Posted on Aug 20, 2025
Atour is always our top choice when traveling, and this trip to Xiamen with our child was no exception – it was fantastic! We arrived by high-speed train, getting off directly at Xiamen Station. The hotel is super convenient, just about a 10-minute taxi ride away, right in the city center. Jiangjunci Metro Station is less than 100 meters to the right from the hotel entrance, and it's only two stops to Zhongshan Road Pedestrian Street, which was incredibly handy.
The front desk staff were exceptionally friendly and helpful. They even offered us two days of complimentary breakfast. On checkout day, we were out enjoying ourselves and missed the 2 PM key card return time (our luggage was already packed and stored at the front desk), but they didn't rush us at all. As we were leaving, a male staff member at the front desk even gave our child a bubble toy, which made our little one incredibly happy. Such thoughtful service!
Original textTranslated by Google
Response from Property: Thank you very much for your recognition of Duoer! Although I didn't get a five-point score from you, Duoer will not be discouraged. Duoer will work harder to make you more satisfied! I look forward to meeting you again at Atour.
M309860****
Guestroom (Double Bed)
Stayed in Jul 2025
Family
21 review
10/10
Outstanding
Posted on Aug 12, 2025
Atour, as always, was a reliable and satisfying choice. I personally found this particular branch's location to be excellent. It's not far from key attractions like the Dongdu Ferry Terminal (for Gulangyu Island), Zhongshan Road, and Xiamen University. What I liked most was its location right in Xiamen's old town. The surrounding buildings, residential areas, and shops exude a wonderful local charm and authentic vibe; I even spent half a day just walking around and soaking it all in today. The hotel's service was also excellent, arguably its biggest highlight. The front desk staff were all incredibly warm and polite, even surpassing the service I experienced at the Haiyue Villa, where I stayed previously. When there were too many food deliveries for the robots to handle, the front desk staff would personally bring them up to our room, even apologizing for any wait! (Though honestly, *we* were the ones feeling a bit sheepish!) Additionally, the room was very spacious with high ceilings, which made it feel wonderfully open and airy. The air conditioning was powerful and efficient, and I found no issues with cleanliness. Finally, ordering food delivery nearby was incredibly convenient, with a vast array of options. You don't even need to make a special trip to Ba Shi (the Eight Market) for food – the delivery options are cheaper and just as delicious!
Original textTranslated by Google
Response from Property: Wow~ Thank you dear for your love for us. Duoer is very, very, very happy to meet someone who understands us. We are waiting for your return~ You can also share your love with people who understand you~ Pen refill——————Good neighbor Xiaoduoヾ(´︶`*)ノ♬
Anonymous User
Superior Double Bed Room (Screen Projection TV + Deep Sleep Memory Pillow)
Stayed in Jul 2025
Other
1 review
10/10
Outstanding
Posted on Aug 8, 2025
The hotel staff were very friendly and helpful. The location is excellent, making it super convenient to reach attractions by bus or subway. Plus, there are plenty of local snack options nearby. I would definitely stay here again on my next trip to Xiamen.
Original textTranslated by Google
Response from Property: We at Duoer are so happy to read your review. We are honored that our service has received such high praise from you, and we will continue to serve you with this warm and sincere spirit. May you smile when you hear my name, and may your care for me be unwavering and tender. Thank you, dear Duoer, for your recognition of Duoer. We look forward to meeting you again. May your eyes light up, your dreams come true, your actions achieve success, and your smile always be with you! May you be loved and lovable for the rest of your life! See you next time~ (❤ ω ❤)
M328301****
Guestroom (Double Bed)
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Aug 2, 2025
The hotel room was spacious, clean, and quiet, offering all the amenities one could need. Its location was also convenient, not far from other attractions, and it was easy to get a taxi. The morning staff, especially those I encountered, were incredibly warm, attentive, and went above and beyond to help with any request. Unfortunately, the afternoon staff were quite average. The breakfast spread each morning was fantastic and incredibly generous. With a wide array of main dishes, fresh vegetables, fruits, and various beverages, it offered everything needed for a hearty start to the day, leaving me feeling full and energized! A thoughtful farewell gift was also provided upon departure, which was a very nice gesture.
Original textTranslated by Google
Response from Property: Wow~ Thank you dear for your love for us. Duoer is very, very, very happy to meet someone who understands us. We are waiting for your return~ You can also share your love with people who understand you~ Pen refill——————Good neighbor Xiaoduoヾ(´︶`*)ノ♬
M533359****
Superior Room (2 Beds)
Stayed in Jun 2025
Other
2 review
8.2/10
Very Good
Posted on Jul 29, 2025
The cleanliness was only average; I even found hair. I won't go into further detail as I've already left more extensive feedback on their dedicated complaint platform. The hotel needs to pay more attention to minor details. Aside from that, it was acceptable, though the room wasn't particularly spacious. The location is great, being very close to the subway. Service responses were also quite prompt, and the housekeeping staff were all very friendly and welcoming 👍🏻.
Original textTranslated by Google
Response from Property: Thank you for your review. I'm so grateful to you. If you didn't give me a 5-point review, it must be because we haven't done enough. Your opinions are our driving force. Thank you for your detailed review, which encourages us to grow. Unexpected surprises are only for you who love Atour! Atour believes that guests are neighbors, smiling with heart and moving forward with heart! Atour is your second home when you are away from home. Come home when you are tired. We have a hearty breakfast, comfortable bedding, and convenient transportation... We are here waiting for you in the wind and rain.
nufnuf
Superior Room (2 Beds)
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Jul 30, 2025
Atour is always my top choice for city trips. The room layout is incredibly well-designed, making for a comfortable and convenient stay, and the service is absolutely top-notch! 👍👍👍 This particular Atour also boasts an excellent location. Everything is easily accessible, and it's super convenient for taking taxis or the subway. Plus, right next to the hotel is a '202 Food Stall' where you can savor authentic Fujian cuisine. By the way, for friends planning to visit the Botanical Garden and Nanputuo Temple, here's a recommended route: Enter through the Botanical Garden, walk through the rainforest and succulent plant areas, then exit from the Wulaofeng mountain gate. From there, it's a downhill stroll to Nanputuo Temple. This path is quite relaxed and also helps you bypass any tunnel congestion.
Original textTranslated by Google
Response from Property: Thank you dear friends for your recognition. We will continue to work hard to do better and hope that you will choose us again. Looking forward to seeing you again! ~~~<( ̄︶ ̄)↗[GO!]
M59197****
Superior Double Bed Room (Screen Projection TV + Deep Sleep Memory Pillow)
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 29, 2025
The room was excellent: clean, with very comfortable bedding. Its convenient location made getting around easy, and overall, it was a truly good stay.
I particularly enjoyed the 'Late-Night Congee' (深夜粥道) service – the congee was delicious, and the dining area was spacious.
The environment was pleasant, hygiene was impeccable, and the facilities were modern and smart. Service was absolutely fantastic! It's perfectly suited for travelers, and I wholeheartedly recommend it.
Original textTranslated by Google
Response from Property: Dear friends of Atour, I'm glad to see your satisfaction. Leaves bloom and fall across the courtyard, a tender tangle of affection. My sorrow for parting with you is deep, yet we remain together for the rest of our lives. Walking alone through the cycle of seasons, it's wonderful to have you at Atour. Having seen spring, summer, autumn, and winter, memories are overflowing. I look forward to seeing you stay again~q (≧▽≦q)