Tianmu Mountain TianMUyin Hotel, Xinchang

If you are arriving by car, the hotel will contact you in advance to register your license plate, allowing you to drive directly up the mountain. Security at the scenic area entrance will ask a few quick questions before letting you through. Driving from the tourist center at the foot of the mountain up to the property takes about 15 minutes at a normal pace, which isn't nearly as long as rumored. Since driving down to the foot of the mountain mostly only gets you local farmhouses, and you're only staying for one night, I’d recommend dining directly at the hotel to save more time for relaxation. While I saw many reviews saying the hotel's food offers mediocre value for money, I found it quite decent. Advance reservation is required; the taste and service were both good, and the private dining room we were assigned had a very pleasant ambiance. There are parking spaces right next to the hotel, making parking extremely convenient. Nestled halfway up the mountain, the hotel boasts a superior natural environment. However, the trees outside the window were a bit too dense, blocking some of the view. It would be better if they could be properly trimmed, though I assume mountain forest protection regulations make that difficult. The hardware in the wooden cabin room is a bit dated—the bathroom sink had a crack, and the waterproof caulking in the corners of the bathroom was blackened. I’d suggest replacing and renovating these areas. Fortunately, there were no strange odors. Cleanliness was acceptable, and it was extremely quiet at night, making for a great sleep experience. Overall, the service was fantastic. During our stay, we interacted with four staff members (two men and two women). One female and one male staff member provided exceptional, warm service. The other two were a bit more reserved, which likely just came down to personality, but there were no issues with their service. Driving another 10 minutes from the hotel toward the peak will take you to a large grassy field. Reading Li Bai's poem "Dreaming of Tianmu Mountain: A Farewell Song" during your stay adds a wonderful poetic touch to the experience.

The service was excellent, and the hotel was very thoughtful, making me feel secure during my stay. Both breakfast and lunch were delicious, perfect for a relaxing getaway! I'll definitely come back when the weather cools down, as it's great for hiking.

Arriving at Tianmu Yin Hotel during a typhoon was a unique and unforgettable experience, definitely worth a visit. The hotel boasts comprehensive, comfortable, and cozy facilities, with smart home control throughout the room. The rooms are exquisitely decorated and comfortable, with meticulous attention to detail. Despite the typhoon, we didn't hear a single sound of wind; the windows and doors were very soundproof. There's a mahjong room and tea room, and handicrafts for relaxation. There are two small outdoor swimming pools with slides, and six adorable bunnies, including a cute little money dog. The rooms were spotless, and the staff were all warm and attentive, making us feel right at home. There's 24-hour butler service with quick response, and complimentary water, drinks, and fruit are provided. The hotel food is clean, delicious, and fresh; we ate our fill every day. The scenery is beautiful, perfect for taking stunning photos. The downside is the inconvenient transportation; it's quite a distance to the top and bottom of the mountain, best suited for a road trip. There are no other shops nearby, making it somewhat remote. Those who prefer quiet will find it perfect.

Mount Tianmu is shrouded in mist, with clouds enveloping the mountains and bamboo forests stretching as far as the eye can see, resembling a landscape painting. The guest rooms offer stunning views, are clean and tidy, with soft and comfortable bedding, and a tranquil and peaceful environment. Wake up to birdsong in the morning and immerse yourself in the healing atmosphere of the mountains. The owner's thoughtful and attentive service makes for a superb overall experience. This is the top choice for seeing the mist and clouds at Mount Tianmu, and definitely worth a second visit!

The staff were very friendly and responsive. The restaurant was clean, tidy, and had a comfortable atmosphere. The only downside was that it was a 40-minute drive from the mountain, which was a bit inconvenient. Overall, though, it was a great experience.

The hotel receptionists were very helpful and assisted with our luggage. They even upgraded our room, and the first thing we saw when we opened the window was a swing – a beautiful sight with the snow falling. The air conditioning was already on when we entered the room, which was very comfortable, and the hairdryer was a Dyson. The hotel is incredibly photogenic! Located within the scenic area, it's very convenient for further hiking. And most importantly, the food at the hotel is delicious! Don't miss it – this is a hotel I've repeatedly visited!

We arrived at the hotel at around ten o'clock in the middle of the night, and the mountains were dark all the way up. When we arrived at the hotel, we found that the starry sky at night was incredible! When we got to the room, the floor heating and air conditioning were already turned on. The room temperature was 26 degrees (about 3 degrees outside), which was very comfortable! The hotel is located near the port of Xiake Ancient Trail. The next day, I hiked three kilometers of Xiake Ancient Trail with my two dogs. It was pretty good! The most comfortable thing is that the dinner we reserved is very delicious😋😋! White chopped chicken, fried tripe strips (bamboo shoots, mushrooms) wrapped in tofu skin and pork knuckles in sour soup! The portion was so big that the two of us couldn’t finish it! Oh, by the way, the wontons (noodles) for breakfast are also very delicious!

這是我住過體驗最差的一次，名字是酒店、實際就是個民宿，軟硬件都是農家樂水平，安全、衞生、私隱幾乎全面踩雷，帶長者、小孩以及注重住宿品質的人建議謹慎選擇。 1.毫無私隱與隔音，極度吵鬧：房間窗户竟然是直接開向公共走廊，過路客人的腳步聲、説話聲、吐痰聲聽得一清二楚。最離譜的是，衹要有人經過就能直接看到房間內部情況，完全沒有正常酒店應有的私密性和安全感。晚上走廊稍有動靜就會被吵醒，全程無法好好休息。 2.存在明顯安全隱患：入住期間發現床頭開關面板已經脱落，內部電源裸露在外。對於帶小朋友入住的家庭來説，這種情況非常令人擔憂。電器設施長期失修仍對外營業，實在無法理解。 3.房間設施破損，有傷人隱患：衞生間連最基本的毛巾、衣物掛放位置都沒有。更嚴重的是，房間內榻榻米部分區域已經塌陷、開裂，踩上去明顯下陷。我家小朋友因此被絆倒，圖片中開裂區域踩到就會下陷。向商家反饋後，並未見到任何處理措施。 4.衞生狀況令人擔憂：衞生間馬桶區域異味嚴重，打開衞生間門臭氣撲面而來。商家提供的飲用水外包裝破損且明顯陳舊，瓶身甚至印有其他酒店名稱，讓人懷疑是否為長期積壓或重複流轉物資。連最基礎的飲用水都如此敷衍，對整體衞生管理實在難以放心。 5.餐飲管理混亂：入住前不斷通過微信催促點菜，但實際用餐時上菜速度極慢，長時間等待仍未出餐。期間用餐的幾桌都在催菜，服務人員回覆大意為“還有包間在等，做好了會上的，催也沒用”。從點餐到出餐幾乎沒有看到任何合理安排。 6.服務態度令人無語：從預訂開始就頻繁催促回覆消息。即使已經入住，仍不斷被催促各種事項。最後一天11點半開始催促12點退房，整體溝通給人的感受更像是在趕客。 7.看到令人不適的一幕：入住期間，親眼看到店家人員處理（zaisha）一條成年男子手腕粗的蛇，場面令人不適。由於菜單中並無相關菜品，我無法判斷其用途，因此不作評價。但蛇類經營及利用涉及專門管理規定，如相關部門有需要，建議進一步核查。 硬件老舊尚可接受，但安全、衞生和基本居住體驗出現這麼多問題，確實無法接受。花錢是為了度假放鬆，不是為了擔心孩子安全、忍受異味和噪音。此次入住嚴重影響整個假期心情，不會再次入住，也不推薦親友選擇。