Azure Reserve Xinchang

The hotel environment was excellent, clean and tidy, surrounded by beautiful gardens. The breakfast offered a wide variety of choices, and the staff were very friendly. Plus, they even upgraded our room!

The hotel boasts a grand design and a quiet, elegant atmosphere. It's fully equipped with spacious rooms, soft and comfortable mattresses, and a bathtub with a complete set of toiletries. Emma at the front desk provided excellent service, making check-in very quick. The room also has a balcony. The hotel offers a gym, pool, and table tennis. Check-out was fast, and parking is free. The breakfast is rich and delicious. Its location near the high-speed rail station is excellent. Definitely worth revisiting!

The hotel is nestled halfway up the mountain, offering beautiful views of mountains, water, and a lake. The front desk proactively upgraded our room, making our stay quiet and comfortable. The outdoor pool is quite large, with separate sections for children and adults, and the water quality is excellent. Breakfast features fresh ingredients; the zhajiangmian (noodles with fried sauce) with pickled vegetables and minced meat soup was delicious. Overall, it offers great value for money.

I rarely leave bad hotel reviews, but what can I say about this place? Perhaps as a resort hotel, the price is indeed affordable, but does a low price mean you shouldn't have expectations for hygiene and environment? First, the room had a strong musty smell and cobwebs on the ceiling (I forgot to take a picture, and you'll see why I forgot later). Second, I was inexplicably bitten severely by insects, as shown in the pictures. The intense itching and irritation from the bites left me with no mental capacity to notice anything else. Multiple reviews mention insect bite problems, and the hotel's response is that Xinchang mosquitoes are particularly vicious and the hotel is located on a mountain. The hotel is old and doesn't seem to maintain itself well, nor does it focus on pest control, or maybe it's just focused on profit and unwilling to invest. The fact is, why shift the blame to the mountain or Xinchang mosquitoes?

Emma at the front desk provided excellent service, making the check-in process very quick. The room was spacious with great natural light, a bathtub, and comprehensive amenities. The bedding was soft and comfortable, and the soundproofing was excellent. The wardrobe offered ample space, and the curtains provided good blackout. The Wi-Fi signal was strong. The breakfast downstairs was tasty and offered a rich variety. The hotel's location is superb, close to the high-speed rail station, and parking is free. Check-out was fast, and room restocking was prompt. Definitely worth another visit!

Being able to watch the sunset and evening glow from the room was fantastic. Check-in was smooth, breakfast was plentiful, and the lobby was grand. You can meditate, work out, and swim right at the hotel, making it perfect for a trip with friends.

Even though the hotel has been open for a while, the renovation materials are of good quality, and it's well-maintained. It has both indoor and outdoor pools, highly recommended!

I booked this a long time ago and was on the fence about going, but I'm so glad I did. The room was huge, and there was even a little toy on the bed. It was also incredibly quiet. I'm a very light sleeper and usually wake up constantly in hotels, but this is only the second time I've slept through the night.

I arrived quite early to check in, and the front desk staff were incredibly thoughtful, quickly getting me settled. The room was spotlessly clean and fresh, the bed was soft and comfortable, and the soundproofing was excellent, allowing me to rest peacefully even in the early hours. There was plenty of hot water, and all the facilities were comprehensive. Overall, both the service and environment exceeded my expectations, offering great value for money. I'm very satisfied! The hotel even has a tea garden where you can sit by the lake for a while. I'll definitely choose this hotel again for my next trip.