To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.4
Service8.6
Cleanliness8.5
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All reviews(359)
Positive reviews(316)
Reviews with photos/video(55)
Average sound insulation(25)
Classy environment(13)
Easy to get around(12)
Perfect for business trips(9)
Convenient parking(6)
Friendly front desk staff(5)
Tasty food(4)
Stayed multiple times(3)
Negative reviews(43)
Anonymous User
Smart Superior Room (2 Beds)
Stayed in Aug 2025
Couple
2 reviews
8.0/10
Very good
Posted on Sep 27, 2025
This hotel is quite New with new facilities and quite good services .
Response from Property: Dear guests, Thank you very kindly for your affirmation of our hotel. Looking forward to coming again, and I wish you a happy life!
Colaassa
Deluxe Smart Double Room
Stayed in Feb 2024
Family
29 reviews
6.5/10
Posted on Jun 17, 2024
The service is not good
The staff did not be nice
Room hygiene is fine as the hotel is newly decorated
Response from Property: Dear guest, thank you for coming. If you have any questions during your stay, please contact the front desk or duty manager for assistance. Sorry for not being able to satisfy you. Looking forward to your visit again!
Guest User
Deluxe Smart Double Room
Stayed in Apr 2025
Couple
1 reviews
2.2/10
Posted on May 3, 2025
We lived on the 14th floor. There was a bar on the 3rd and 4th floors. The sound system continued until 2 a.m., so we couldn't get any rest. We also found a small cockroach (didn't take a picture of it). After negotiating with the front desk, they agreed to move the room to the 16th floor. Although the noise was a little quieter, the room had a strong musty smell. It turned out that the door frame and walls of the bathroom were moldy. I didn't get a good rest the whole night. The stay experience was quite bad, so I give a bad review.
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to satisfy you. We will follow up on your feedback. Looking forward to seeing you again and wish you a happy life!
Leo Fan
Smart Superior Room (2 Beds)
Stayed in Mar 2025
Business traveler
2 reviews
7.0/10
Posted on Apr 12, 2025
The hotel is located in the city center. The room is clean and tidy. The breakfast needs to be improved. There are not many choices.
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to satisfy you. We will follow up on your feedback. Looking forward to seeing you again and wish you a happy life!