"I chose this hotel because I was visiting relatives. The only downside is that each room only had soft pillows. Typically, hotels should provide at least two types of pillows in the room. When I asked the front desk for a latex pillow, they said they had run out, which means they don't have enough pillows for their guests. They should definitely stock more in the future. The hotel did apologize, which was quite prompt. On the positive side, the front desk called us in the evening to let us know that our car's back window was open, which was a very timely discovery. Overall, it's a great hotel. The room was clean and had a smart toilet. The surrounding area has plenty of amenities, making it convenient for getting around, and parking is free for hotel guests."

"The experience of staying at Xingzhou Hotel is great! The room is clean and warm, with complete facilities. The service is considerate and thoughtful, the breakfast is rich and delicious, the location is excellent, and travel is convenient. I will choose it next time! The experience of staying at Xingzhou Hotel is great! The room is clean and warm, with complete facilities. The service is considerate and thoughtful, the breakfast is rich and delicious, the location is excellent, and travel is convenient. I will choose it next time!"

"The hotel environment is clean and elegant, the rooms are spacious and comfortable, the bedding is soft, and the service is warm and attentive. The breakfast is rich and delicious, and the location is excellent, making it convenient for travel. Overall, it's a great experience with high value for money, highly recommended."

"This hotel is a disaster in terms of reception and service, to the point that it was my first and last experience at an Atour group hotel! I strongly advise the Atour group to take action, because I think that, like us, many customers will boycott this brand after an experience at this establishment. I intend to write to the group's management! Supposedly a superior hotel! Upon arrival, a receptionist with no smile, no friendliness, who didn't speak a word of English, and who made no effort whatsoever, but after contacting Tripadvisor about the problem, a receptionist magically produced an automatic translator! So, we had a room booked for 12:00 PM. Extremely tired after a 4-hour flight and a 4-hour train journey with a major transport delay, we arrived at 6:30 PM, dark and raining, and the receptionist told us the room was still occupied and we had to wait! Without a word, just a wave of the hand, like "move away from the counter," we found ourselves in the lobby without any further explanation. Forty-five minutes later, the room was ready, but there were no instructions on how to get there, nor any information about the amenities or breakfast... figure it out yourself! Finally, we were in the room. It was 16°C inside, 15°C outside, but it matched the description. We were hoping for a nice bath to unwind! But no! There was no bath cover! We called the hotel again, and they informed us that they were out of bath covers! (A superior hotel, I remind you!), he told us they would order some and have them delivered, but two hours later he said it was impossible to get a delivery because of the rain... I called Trip! again, and then, as if by magic, 15 minutes later, the cover arrived. A bath at last at 11 pm, after a long day... The night was a mixed bag with the air conditioning blowing directly overhead, but the room was truly excellent; it was! Going to breakfast, you have to search for it, since there are no instructions! On the 25th floor, I finally found the restaurant at 9 am and noticed that there wasn't much left, the tables hadn't been cleared, and the hygiene left much to be desired... I attributed this to disrespectful customers helping themselves to food both on their plates and around the presentations. But nobody cleans... Arriving in the evening, I found myself on the doorstep of my room because the key card had been incorrectly configured, because the reservation had been incorrectly registered, requiring three requests for our passports in 36 hours to re-register us!!! The epitome of hotel professionalism!!! And they didn't speak a word of English!!!... In this whole ordeal, only the cleaning staff and two other receptionists had a smile and a greeting."

"The breakfast was good and the environment was very pleasant. Xiao Wang at the front desk was also very enthusiastic. However, the curtains seemed a bit lacking. Why did I wake up so early and couldn't go back to sleep? 😂"

"Clean and convenient, I've always lived here."

"Jia yi"

"The room is quite spacious, clean and tidy. The bed was very comfortable to sleep, the pillow was moderately soft and hard, and you could relax when you lay down and rest well. The front desk service was warm and thoughtful, the check-in was fast, the overall stay was good, and it was very suitable to travel here!"

"Good hotel"