My stay at the Hanting Hotel (West Street Branch) was an extremely poor experience. The room had no air conditioning. We checked in at 1 PM, and the front desk informed us that only rooms on the 24th floor were cleaned, so they assigned us one. Upon entering the room, it was unbearably hot. There was only a fan, which did absolutely nothing to cool it down, forcing my family to seek refuge from the heat on the street and in shopping malls.
Later, I contacted the front desk to request a room change to a different floor. The staff on duty initially tried to move us to another uncleaned room on the 24th floor, which we refused. After strong communication from our side, the manager finally helped us switch to the 19th floor, but the room was still stuffy, and opening the window offered no relief.
Futhermore, the hotel facilities are old, and the ventilation is poor. The room was not equipped with mosquito repellent, so my family was bitten by mosquitoes throughout the night, severely impacting our sleep quality. The elevators also had long wait times, and breakfast was inconvenient.
Only the location is decent. For anyone looking for a good night's sleep, I strongly advise against staying here. I recommend booking a hotel with air conditioning instead. This is our genuine experience after staying for two consecutive nights, and we will not be returning.
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