To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.3
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(3334)
Positive reviews(3278)
Reviews with photos/video(635)
Delicious breakfast(599)
Classy environment(296)
Friendly front desk staff(212)
Nice bathtub(36)
Loved the night views(34)
Delicious buffet(22)
Luxurious(17)
Negative reviews(56)
Longlikuoxiahan
Cozy 2-bed Room
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 3, 2026
I chose Qinghai Hotel again because of my fond memories from years ago. It's nestled beautifully against a mountain and by a lake, making the environment lovely and convenient for getting around. This time, Qinghai Hotel has been renovated and upgraded, with improved facilities and more personalized and smart services. If I come to Xining again, I'll definitely choose Qinghai Hotel.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您多年來對青海賓館的信賴與厚愛,老客的旅居記憶是我們最珍貴的饋贈。本次升級改造我們始終以賓客體驗為核心,從硬件設施迭代到智慧化服務打磨,用心優化每一處細節。能收穫您的認可倍感榮幸,我們會堅守品質、精益求精,靜候您下次蒞臨西寧,我們繼續以良好面貌等候歸來!
Alex from Hangzhou
Superior Queen Room
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 12, 2026
One of the best hotels I have been to in China. And that is saying something, with that high a competition in China. It is located in a very convenient point of the city, which is within 1-2 km to the food and shopping districts of the Xining Center. We got the superior queen room, which is the standard, and it comes at a very cheap price. Beautiful, old-fashioned room, large, with a desk and a comfy bed. Bathroom was nice, with both shower and a bathtub. We didn’t use the amenities in our short stay, but at that price it was worth it even without using them. Overall a very good experience, I would definitely recommend it
Response from Property: 尊敬的賓客:您好!非常榮幸能獲得您如此高的評價,也十分感謝您對青海賓館的認可與推薦!很高興酒店優越的市中心位置、寬敞舒適的客房、復古雅緻的裝修以及超高的性價比,為您帶來了極佳的入住體驗。您的肯定是對我們極大的鼓勵,我們會繼續提升品質,為每一位賓客提供更優質的服期待您再次來到中國、來到西寧,青海賓館隨時恭候您的光臨!
Guest User
Cozy Queen Room
Stayed in Mar 2026
Business traveler
4 reviews
10/10
Outstanding
Posted on Apr 11, 2026
Lobby Manager Xiao Li and the front desk staff were very attentive, even giving us creative cultural souvenir fridge magnets. The concierge enthusiastically helped with our luggage. The room was spacious and bright, the bedding was soft, and it offered great value for money.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you so much for your recognition and positive feedback on Qinghai Hotel! We especially appreciate your praise for the thoughtful service provided by Lobby Manager Xiao Li and the front desk staff. Offering you a small gift is a delightful surprise we wanted to give every guest; thank you also for acknowledging the enthusiastic help from our concierge staff – it's simply what we should do. We are delighted that you enjoyed our spacious and bright room and the soft, comfortable bedding, and we are pleased that you found your stay to be excellent value for money. Your satisfaction is our motivation, and we look forward to welcoming you back to Xining. Qinghai Hotel eagerly awaits your next visit!
Guest User
Superior Queen Room
Stayed in Mar 2026
Solo traveler
6 reviews
10/10
Outstanding
Posted on Apr 16, 2026
Qinghai Hotel stands out as the hotel with the most thoughtfully prepared cuisine among all the places I've stayed. The food was absolutely delicious. I've tried hand-grabbed lamb at several places in the Northwest, and Qinghai Hotel's version was the only one that truly made the trip worthwhile. The hotel's location is excellent, the service is spot on, and the views from the window are beautiful. I highly recommend staying at Qinghai Hotel.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您如此真摯又走心的好評!能成為您入住過的酒店裡餐飲最用心的一家,我們倍感榮幸與欣慰!尤其是您對青海賓館手抓羊肉的高度認可 —— 這是我們堅持精選優質食材、堅守本地地道風味的最好回報,能讓您覺得 “不虛此行”,是我們最大的滿足。同時也感謝您對酒店優越位置、貼心服務和窗外景觀的肯定。您的每一句認可,都是我們繼續做好品質與服務的動力。再次衷心感謝您的大力推薦,期待您再次來到青海賓館,品嚐更多西北美味,再享舒心入住!
Guest User
Deluxe Suite
Stayed in Aug 2025
Couple
12 reviews
10/10
Outstanding
Posted on Sep 2, 2025
I was pleasantly surprised by the Qinghai Hotel. I had expected an old, government-run establishment, but it turned out to be incredibly clean and modern. The service was excellent, and the restaurant food was fantastic too. Because of this, I immediately decided to extend my stay for an extra night.
Original textTranslated by Google
Response from Property: Thank you for your high praise! Qinghai Hotel has always aimed to "set an industry benchmark with exquisite service" and continuously improve its quality. We are honored that we have broken your preconceived notions and satisfied you. Welcome to visit us again!
sherry1229
Superior Queen Room
Stayed in Jul 2025
Family
20 reviews
9.5/10
Amazing
Posted on Sep 5, 2025
Location: Centrally located yet quiet, conveniently close to the Provincial Museum and easily accessible by car.
Service: Professional, likely due to their frequent corporate guests. We received a complimentary (and delicious!) Qinghai yogurt upon check-in.
Facilities: The room was spacious and bright, equipped with a humidifier. We were upgraded to a higher floor, offering excellent views.
Breakfast: A good variety of dishes, and items were replenished promptly. The yogurt was delicious.
Drawbacks: Firstly, regarding facilities, there was no physical separation between the bathroom area and the bed. While this created an open feel, it compromised privacy and proper zoning. Additionally, the layout was a bit awkward: the tea/coffee station was immediately to the left upon entering, with the wardrobe further inside, which wasn't a very practical flow. Secondly, I struggled to figure out how to switch the shower function on the bathtub faucet, and the water temperature wasn't as hot as in the main shower. Thirdly, when I asked for a to-go cup for coffee at breakfast, the staff member replied (verbatim): 'This is a buffet; you cannot take it out!😑' This felt a bit inflexible and lacked a personal touch. I'd suggest they learn from similar hotels in other popular tourist provinces to further enhance their service.
Summary: My stay was in late August, towards the end of the peak tourist season. For a price of 400+ RMB per night, the facilities and service offered excellent value for money.
Original textTranslated by Google
Response from Property: Dear Valued Guest, thank you for choosing Qinghai Hotel and sharing your stay experience. We are delighted that you were satisfied with the hotel's location, professional service, comfortable rooms, and delicious breakfast. We sincerely apologize for your valuable suggestions and have already begun improvements: 1) We have included optimizing the room layout and functional areas in our renovation plan; 2) We have added instructions for operating the shower facilities in the rooms and arranged for our engineering department to check and adjust the water temperature; 3) We have trained our catering team and improved our takeaway service procedures to ensure we can more flexibly meet our guests' needs. Your feedback is our motivation to improve, and we sincerely look forward to your next visit. We will continue to enhance our service quality to provide you with an even better stay experience.
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2025
Family
3 reviews
8.5/10
Very good
Posted on Aug 30, 2025
This was my second stay at this older five-star hotel. From the perspective of just the accommodation, it still offers decent value for money. However, they now charge 70 RMB for breakfast for children over 1.2 meters, which feels a bit stingy. Also, the swimming pool is gone, although other gym equipment is still available.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your continued patronage and positive feedback! Regarding the children's breakfast fee, this is our current standard rate, and we will consider adjusting it based on your feedback. The swimming pool is currently closed for upgrades and renovations; we will inform you as soon as it reopens. We apologize again for any inconvenience this may cause and look forward to providing you with an even better experience next time!
Guest User
Cozy 2-bed Room
Stayed in Jul 2025
Family
21 reviews
10/10
Outstanding
Posted on Aug 29, 2025
This is my second time staying at Qinghai Hotel, and I love it just as much as ever! After several exhausting days on the Qinghai-Gansu loop, I was quite tired. The moment our car pulled up to the hotel entrance, a friendly young man immediately came over to help with our luggage, which was a truly heartwarming gesture. The front desk even gave us complimentary yogurt during check-in – much appreciated! The breakfast was varied and delicious, and the food at the Chinese restaurant was excellent too, especially the roasted lamb chops, which were absolutely divine!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing Qinghai Hotel again! We are honored to see your patronage. The young man helping you with your luggage and the front desk offering yogurt are just some of the warm touches we wanted to bring you. Providing you with a comfortable haven to rest after your tiring Qinghai-Gansu loop trip is our greatest joy.
Guest User
Cozy Queen Room
Stayed in Jul 2025
Couple
4 reviews
10/10
Outstanding
Posted on Sep 28, 2025
perfect place for cosy and quick stay im xining! its a little outdated but it adds to the charm :) the views are beautiful and the staff friendly! breakfast was decent too. there is lots of local info available and a pillow menu which we didnt use but should have! the yogurt on arrival was lovely too
Response from Property: Thank you so much for calling Qinghai Hotel your "perfect comfortable and convenient home in Xining"! We’re thrilled you noticed the unique charm of our slightly older property—and even more delighted you loved the views, our warm and friendly staff, and the breakfast.The local travel tips and pillow menu are little touches we add to help guests feel more connected to Qinghai. That cup of yogurt we gave you upon arrival? We hoped it would let you taste the sweetness of the plateau right away. It means the world to us that you noticed all these little efforts!If you ever come back to Xining, we’d love to welcome you again. Whether you need more local recommendations or want to try out the pillow menu next time, just let us know—we’ll be here to make your plateau trip even more enjoyable!
Chrisxun
Deluxe Double Room
Stayed in Jul 2025
Business traveler
38 reviews
3.7/10
Posted on Aug 23, 2025
Overall, I'm quite baffled as to why Ctrip would prominently feature this hotel.
1. The room I was given was completely different from the type I booked. The decor didn't match, there was no bathtub, and the area was significantly smaller. This absolutely feels like false advertising!
2. Upon entering the room, there was a strong, unpleasant smell of sewage.
3. Had it not been for the convenience of its location for my business, and the fact that it was already late at night when I checked in, I would have complained on the spot.
4. I've actually attended meetings here in the past and never found it to be this poor. Now, I genuinely feel the hotel's management is an absolute disaster.
Original textTranslated by Google
Response from Property: 尊敬的賓客,首先非常抱歉此次入住體驗未能達到您的預期,更讓您感受到了房型感知不符、房間異味等不佳情況,我們對此深感愧疚,也對給您帶來的困擾致以最誠摯的歉意。關於您提出的核心問題,我們已立即展開內部核查與整改,同時就房型問題向您進一步説明:1.房型相關説明與優化:您此次預訂的29平豪華房型,酒店在該房型下確實存在不同裝修風格的差異,且提供“帶浴缸”與“不帶浴缸”兩種配置選擇——若賓客無特殊備註需求,我們會默認進行隨機分配,此次未能提前向您清晰告知這一情況,導致您對房型產生誤解,我們深感抱歉。後續我們將在訂單確認及入住辦理環節,主動向賓客明確告知房型配置差異,由賓客自主選擇,同時嚴格規範客房分配流程,杜絕因訊息溝通不暢引發的體驗問題,也會安排專人與您溝通此次房型問題的具體解決方案;2.房間異味問題:工程與客房部門已對您入住的房間及同區域客房進行全面檢查,重點排查下水道管路,目前已安排專業人員進行徹底清潔與異味處理,確保客房環境符合衞生標準;3.管理服務問題:此次體驗暴露的管理漏洞我們高度重視,將立即召開相關部門會議,重新梳理客房質檢、入住服務等全流程標準,強化員工服務意識與管理監督機制,全力提升整體服務質量,再次為您此次不佳的入住體驗致歉,也感謝您如實反饋問題,這對我們改進至關重要。我們非常希望能有機會彌補此次遺憾,若您方便,可隨時聯繫酒店大堂經理,我們將全力為您妥善處理相關問題。
Guodejiandandianbuhaoma
Cozy 2-bed Room
Stayed in Jul 2025
Family
43 reviews
10/10
Outstanding
Posted on Aug 19, 2025
It's an established, large, and well-managed hotel with its own parking. We arrived in the early hours and could park our car on the downhill slope near the main entrance without obstructing traffic. The room wasn't overly spacious, but it was perfectly adequate. Toiletries were from Herborist, provided in small tubes. Breakfast was great, offering a good variety. The Qinghai Museum is just a short drive away.
Original textTranslated by Google
Response from Property: 尊敬的客人:感謝您細緻分享入住體驗!作為老牌飯店,能得到您對“規模大、正規”的認可,我們深感榮幸。凌晨大門口下坡區域的臨時停車安排,既為您減少了奔波,也確保不阻礙交通,感謝您的理解。客房注重實用與舒適,佰草集洗浴用品兼顧品質與衞生;早餐品類豐富,酒店到青海博物館交通便捷,這些能讓您滿意,我們十分欣慰,青賓小夥伴期待您下一次的入住,期望給您更好的入住體驗!
Guest User
Cozy 2-bed Room
Stayed in Jul 2025
Family
94 reviews
10/10
Outstanding
Posted on Sep 5, 2025
Having meticulously scoured reviews for all hotels in Xining, I settled on Qinghai Hotel, and it proved to be an excellent choice! A somewhat portly gentleman at the front desk provided truly exceptional service – other staff members could certainly take a leaf out of his book! Both the rooms and the breakfast were great. Parking was also very convenient. All in all, it will absolutely be my top pick for any future visits!
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您在對比眾多酒店後選擇了青海賓館,並給予我們如此高的評價,這讓我們倍感榮幸與鼓舞。您特別提到的前台“大叔”是我們的前廳部經理,他一直是我們團隊的榜樣。您的表揚我們已第一時間轉達,他本人及整個前廳團隊都深受感動與激勵。我們也非常高興酒店的房間、早餐和便捷的停車服務能得到您的認可。您的滿意是我們不斷前行的最大動力。真誠期待您的再次光臨,我們將一如既往地為您提供細緻入微的優質服務,祝您旅途愉快!
Foshouju
Cozy Queen Room
Stayed in Jul 2025
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Aug 11, 2025
For the past two years, I've visited Xining almost annually for work, and Qinghai Hotel has always been my one and only choice for accommodation. What makes it stand out are the incredibly welcoming staff, the plentiful and delicious breakfast, the warm and comfortable rooms, and, most importantly, the truly comfortable beds and bedding. This time, taking advantage of a holiday, my friends and I set off from Lanzhou for a spontaneous Gansu-Qinghai Grand Loop road trip. We were on the road early mornings and late nights every day, so by the time we reached Qinghai Hotel for the night, I slept soundly from 11 PM until 8 AM. It was exactly what I needed to truly recover and shake off the fatigue.
Original textTranslated by Google
Response from Property: 尊敬的賓客,看到您對我們工作人員的熱情、豐富的早餐和舒適温馨的房間都給予了肯定,真的特別開心!這份認可就像温暖的陽光,讓我們全體員工都充滿了動力。我們會一直保持這份用心,把早餐做得更合心意,讓房間始終如“家”一般温馨,也讓服務始終帶着真誠的温度。特別期待您下次再來,繼續感受青海賓館的美好,祝您每天都有好心情!
Eerdebate
Cozy 2-bed Room
Stayed in Jul 2025
Family
7 reviews
10/10
Outstanding
Posted on Aug 10, 2025
The attentive service is truly a major highlight of this hotel! The front desk staff and the young men in the lobby were exceptional – so warm, enthusiastic, and thoughtful. They helped us with our luggage upon both arrival and departure, and everything from check-in onwards was perfectly arranged and handled smoothly. It contributed to a wonderful trip to Qinghai. Keep up the excellent work, and I hope to see you again!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your recognition of our hotel's attentive service, and even more so for choosing us during your trip to Qinghai! You specifically mentioned the warm service from the front desk staff and lobby colleagues, as well as their meticulous arrangements for luggage handling and check-in. This feedback made our entire team feel incredibly grateful. Ensuring your comfort and convenience during your trip to Qinghai is our most cherished achievement. Your kind words are deeply appreciated, and we will continue to refine our service with this sentiment in mind. We look forward to meeting you again in Qinghai and once again ensuring a smooth and enjoyable journey for you. Wishing you all the best and a peaceful and joyful trip!
Moshuo
Boutique Family Room
Stayed in Jun 2025
Family
34 reviews
10/10
Outstanding
Posted on Aug 5, 2025
Qinghai Hotel is a fantastic choice. The Chinese restaurant on the second floor serves exquisite and delicious cuisine. Breakfast, located on the ground floor, is incredibly generous, even offering a different specialty soup each day. Regarding the rooms, the family room comfortably accommodates three guests and doesn't feel crowded, with an additional sofa in the living area. A point to note is the bedroom's smaller size, which means the air conditioning unit blows directly onto the bed. However, if all guests are sleeping in the inner bedroom, you can use the AC in the outer living area instead.
Original textTranslated by Google
Response from Property: 尊敬的賓客:看到您用“服務好、環境優雅、出行方便”這幾個詞評價我們,真的太讓我們開心了!您的肯定是對我們團隊最大的鼓勵,也讓我們更堅定了用心做好每一處細節的決心。我們一直希望能為您提供舒適的居住環境和便捷的出行體驗,能得到您的認可,是對我們工作最好的回饋。未來我們會繼續保持這份用心,讓服務更貼心、環境更雅緻、出行便利度更有保障。期待很快能再次迎接您的到來,祝您生活愉快,一切順利!