Xinxing Henghui Royal Hotel Reviews

Name: Xinxing Henghui Royal Hotel
Address: No. 68 Xinzhou Avenue, Xincheng Town, Xinxing, Guangdong, 527400, China, No. 68 Xinzhou Avenue, Xincheng Town, Mainland, China
Rating: 9.2

Xinxing Henghui Royal Hotel

No. 68 Xinzhou Avenue, Xincheng Town, Xinxing, Guangdong, 527400, ChinaView hotel details

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Guest Reviews of Xinxing Henghui Royal Hotel

9.2/10

Very Good

370 review

Verified reviews

Location9.2

Amenities8.9

Service9.4

Cleanliness9.2

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All reviews(370)

Positive reviews(364)

Reviews with photos/video(61)

Easy to get around(29)

Classy environment(25)

Delicious breakfast(23)

Friendly front desk staff(23)

Convenient parking(20)

Would stay again(8)

Perfect for business trips(6)

Located downtown(6)

Negative reviews(6)

Guest User

Standard Queen Room

Stayed in Feb 2024

Couple

3 review

10/10

Outstanding

Posted on Mar 22, 2024

This was a perfect hotel for us to spend 10 days in Xinxing. Fantastic location, very close to everything we needed (especially the coach station across the road as we returned to Hong Kong from there). The staff are all lovely and super-helpful, very nice restaurant and loads of other places to eat nearby. The room was plenty large enough for us and nice & clean. Plenty of water, tissues, tea provided every day. Hotel WiFi works well but we mostly used our own SIM cards as they skip over the firewall. We are already looking forward to returning next year!

Response from Property: Dear distinguished guests: Thank you for staying at Henghui Royal City Hotel and giving the hotel high praise and affirmation. This is the greatest encouragement to us. We will continue to uphold the service tenet of "customer first, sincere treatment" to receive every guest and look forward to your stay in our hotel again!

Anonymous User

Standard 2-bed Room

Stayed in Jan 2024

Traveling with friends

48 review

9.0/10

Great

Posted on Feb 25, 2024

Because I left early at night, I randomly found a hotel. This hotel is cheap but has good facilities and cleanliness. The hotel gave us breakfast when we left, which was nice🥳

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Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again

kiki1993oo

Standard Queen Room

Stayed in Oct 2023

Traveling with friends

2 review

5.5/10

Posted on Nov 18, 2023

Service environment: OK Hygiene: Looking at pictures one and two, I really can’t think of other details. Parking in the parking lot, the air can be deflated evenly throughout the night (Figure 3). Early in the morning, go to the auto repair shop to replenish the air.

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Response from Property: 尊敬的貴賓，您好！感謝您入住恆暉皇城酒店，並花時間給我們寶貴的意見反饋，非常抱歉我們的細節工作不到位給您帶來這次不愉快的體驗，您作為我們的貴賓，給您造成的困擾，深感歉意，同時我們也十分重視，馬上召集了相關部門進行培訓加強，誠摯期待您再次光臨新興恆暉皇城酒店，體驗一下我們為賓客作出的改善和熱情的待客之道，祝您生活愉快！

Guest User

Standard Queen Room

Stayed in Jan 2024

Couple

10 review

2.0/10

Posted on Feb 26, 2024

Hygiene: dusty, smelly in the bathroom, and smell of smoke in the room Facilities: The air conditioner did not heat for half a day and the sound was still loud. Service: At around 2 o'clock in the middle of the night, a bunch of people drank and started making noises for more than half an hour without anyone paying attention. The door was kicked in and the door to the wrong room where I was staying was opened.

Original textTranslated by Google

Response from Property: Dear distinguished guest, hello! Thank you for staying at Henghui Imperial City Hotel and taking the time to give us your valuable feedback. We are very sorry that our lack of detail work has brought you this unpleasant experience. As our distinguished guest, we deeply regret the trouble caused to you. We apologize, and we attach great importance to it and immediately convened relevant departments for training and strengthening. We sincerely look forward to your visit to Xinxing Henghui Imperial City Hotel again to experience the improvements we have made for our guests and our warm hospitality. I wish you a happy life. !

Laoyang007

Cozy Room (2 Beds)

Stayed in Jan 2024

Traveling with friends

6 review

10/10

Outstanding

Posted on Feb 23, 2024

This hotel is very nice, good quality and affordable. The staff are enthusiastic and provide prompt notification of items forgotten in the store and have them delivered to your home. The breakfast is rich in variety and delicious. Five-star praise.

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Chan＆Chung

Cozy Double Room

Stayed in Jan 2024

Business traveler

4 review

6.0/10

Posted on Feb 22, 2024

The facilities in the room are old and it just happened to be back to Nantian. There was a smell and the ceiling of the toilet was dripping. It was not a good experience.

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wccwltf

Standard 2-bed Room

Stayed in Jan 2024

Traveling with friends

1 review

10/10

Outstanding

Posted on Feb 22, 2024

Very clean, very good and cheap. Will come again next time

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Anonymous User

Standard 2-bed Room

Stayed in Dec 2025

Family

10 review

6.0/10

Posted on Jan 21, 2026

住了幾次，一從對面的汽車站下車，一過馬路就可以上房休息放低行李，真的很方便。房間、洗手間都好整潔，雖然不怎麼智能，但至少五臟俱全。沿酒店側門旁走個一個街口便可以搵到一條食街，粥粉麵飯任君選擇。酒店對面車站還準備會有匹克球球場，值得期待。

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Response from Property: 尊敬的賓客：衷心感謝您選擇入住我們酒店並留下寶貴意見！您的反饋既是對我們服務品質的真實反映，更是推動我們持續進步的動力源泉。我們始終秉持"以客為尊"的服務理念，您提出的每一條建議，我們都已認真記錄並納入服務質量提升計劃。本次服務未能令您100%滿意，我們深表歉意，期待在不久的將來能再次為您服務，屆時您必將感受到我們用心改進的誠意與成果。祝您生活愉快，萬事順遂！

Duolijie

Cozy Room (2 Beds)

Stayed in Dec 2025

Couple

24 review

10/10

Outstanding

Posted on Jan 2, 2026

第二次入住了，在車站對面，一如既往的性價比王，停車方便，後面吃東西也多，房間比較大，送早餐之餘還送消夜，早餐比較豐富。

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6/8

Response from Property: 親愛的朋友：謝謝您願意花時間寫下這些真誠感受，對我們而言都是最好的禮物。您的滿意讓我們知道用心服務好客人的功夫沒白費。以後我們的服務會更細膩些，就盼着您再來時説："還是這裏好"。那盞為您留的夜燈，永遠亮得恰到好處～

Rick0808

Suite Room

Stayed in Oct 2025

Family

25 review

9.7/10

Amazing

Posted on Dec 8, 2025

過來跑馬拉松的，距離起點還算可以。房間很大，有兩床，一家4口住完全沒問題，地點很方便，對面是客運站，附近3公里是商場，也有早餐，免費停車，整體感覺很好

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Response from Property: 尊敬的賓客：衷心感謝您選擇入住我們酒店並留下寶貴意見！感謝您對房間認可，我們深感榮幸！您的反饋既是對我們服務品質的真實反映，更是推動我們持續進步的動力源泉。我們始終秉持"以客為尊"的服務理念，您提出的每一條建議，我們都已認真記錄並納入服務質量提升計劃。本次服務未能令您100%滿意，我們深表歉意，期待在不久的將來能再次為您服務，屆時您必將感受到我們用心改進的誠意與成果。祝您生活愉快，萬事順遂！

Anonymous User

Standard Queen Room

Stayed in Dec 2025

Solo traveler

6 review

8.5/10

Very good

Posted on Jan 20, 2026

窗外就是車站，環境衛生不錯9樓，還附送宵夜券，早餐種類可以，主要是位置優越，前台幫助存物品，可以存行李.

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