Ginkgo Hotel

Ginkgo Hotel Reviews

Ginkgo Hotel

15th Floor, North Building, Lvdi Zhichuang, No. 66 Kunpeng Road, Gulou District, Xuzhou, Jiangsu, 221000, ChinaView hotel details
Ginkgo Hotel
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Guest Reviews of Ginkgo Hotel

9.1/10
Good
684 reviews
Verified reviews
Location9.1
Amenities8.9
Service9.4
Cleanliness9.1
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All reviews(684)
Positive reviews(648)
Reviews with photos/video(145)
Large rooms(106)
Easy to get around(103)
Convenient location(85)
Close to train station(70)
Friendly front desk staff(41)
Perfect for business trips(36)
Good views(7)
Has French windows(5)
Negative reviews(36)
Kafee Yusuf
Cozy Queen Room
Stayed in Mar 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Apr 22, 2026
Its walking distance from railway station. Muslims Hotel just nearby. Reception is professional and helpful. Accomodation is sufficient.
Response from Property: 尊敬的賓客您好，非常感謝您入住銀杏樹酒店（徐州高鐵東站店）以及您的好評，銀杏樹酒店（徐州高鐵東站店）以典雅清新舒適的環境深受廣大賓客的好評，住着舒適，回頭賓客多之又多，賓客們都説：“這是一個性價比很高的酒店”。非常感謝您的認可，我們會一如既往的提供優質服務！最後祝您工作順利，生活幸福！真誠期待您的再次光臨
Guest User
Cozy Queen Room
Stayed in Feb 2026
Business traveler
40 reviews
10/10
Outstanding
Posted on Mar 26, 2026
Facilities: Well-equipped. Hygiene: Generally clean. Environment: Overall good. Service: The service was alright. The key point is that the accommodation is quite close to Xuzhou East Railway Station, which is convenient for catching a train.
Original textTranslated by Google
Response from Property: 尊敬的銀杏客您好：非常感謝您百忙之中對本店做出至高評價，能夠得到您的青睞，是我們一直努力的方向，金盃銀盃不如您的口碑，希望我們的用心、細心、關心，能給您帶來更多的安心、開心、暖心，在銀杏樹期待與您再次相遇!祝您工作順利，好運連連
Guest User
Cozy Queen Room
Stayed in Feb 2026
Couple
1 reviews
10/10
Outstanding
Posted on Mar 27, 2026
The hotel is clean the view is nice
Response from Property: 尊敬的賓客您好，非常感謝您入住銀杏樹酒店（徐州高鐵東站店）以及您的好評，銀杏樹酒店（徐州高鐵東站店）以典雅清新舒適的環境深受廣大賓客的好評，住着舒適，回頭賓客多之又多，賓客們都説：“這是一個性價比很高的酒店”。非常感謝您的認可，我們會一如既往的提供優質服務！最後祝您工作順利，生活幸福！真誠期待您的再次光臨
CharitySA
Cozy Queen Room
Stayed in Mar 2026
Couple
7 reviews
8.5/10
Very good
Posted on Apr 13, 2026
5 minutes walk from Xuzhoudong railway station which was the highlight. Specious rooms and clean. I wish they had a bar fridge though. Very helpful receptionist when my order got lost 🫣. Also you can request a steamer for your clothes.
Response from Property: 尊敬的賓客您好！非常感謝您百忙之中，給酒店做出真實反饋，酒店公區配有洗衣機，冰箱，熨燙機可供客人免費使用，雖然沒能得到您的五星好評，我們會再接再厲，努力提升酒店品質，希望您下次入住我們家，有全新的入住體驗，祝您生活愉快，天天開心
MEHEDIHASAN006
Cozy Queen Room
Stayed in May 2025
Traveling with friends
6 reviews
9.5/10
Amazing
Posted on Jun 21, 2025
Would stay again—worth the price for the location & comfort.
Response from Property: Dear Ginkgo Tree guests, hello! We are deeply gratified to see your super five-star rating! Striving to make every guest feel comfortable, relaxed, and connected is our true purpose! It is our driving force! It is our direction! Your praise is both an affirmation and an encouragement to us. All the staff at Ginkgo Tree Hotel (Xuzhou East High-speed Railway Station) will work even harder! We sincerely look forward to seeing you again and wish you success in your work and happiness every day!
itsFarhan
Cozy Queen Room
Stayed in May 2025
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Jun 22, 2025
good..............................................👍
Response from Property: 尊敬的賓客，非常感謝您的好評，祝您路途愉快
Guest User
Cozy Queen Room
Stayed in Jul 2025
Business traveler
9 reviews
10/10
Outstanding
Posted on Aug 12, 2025
The hotel was very clean and comfortable. It’s location was perfect. Very close to the subway and the railway station, but still very quiet. The service was efficient and profesional. And their prices are very competitive. I will definitely stay in this hotel any time I go to Xuzhou. Thank you!
Response from Property: 尊敬的賓客您好，非常感謝您入住銀杏樹酒店（徐州高鐵東站店）以及您的好評，銀杏樹酒店（徐州高鐵東站店）以典雅清新舒適的環境深受廣大賓客的好評，住着舒適，回頭賓客多之又多，賓客們都説：“這是一個性價比很高的酒店”。非常感謝您的認可，我們會一如既往的提供優質服務！最後祝您工作順利，生活幸福！真誠期待您的再次光臨！
Guest User
Cozy Queen Room
Stayed in Oct 2025
Solo traveler
17 reviews
9.5/10
Amazing
Posted on Nov 15, 2025
Very close to the high speed rail station
Response from Property: 尊敬的賓客您好，非常感謝您入住銀杏樹酒店（徐州高鐵東站店）以及您的好評，銀杏樹酒店（徐州高鐵東站店）以典雅清新舒適的環境深受廣大賓客的好評，住着舒適，回頭賓客多之又多，賓客們都説：“這是一個性價比很高的酒店”。非常感謝您的認可，我們會一如既往的提供優質服務！最後祝您工作順利，生活幸福！真誠期待您的再次光臨
Otautahian
Cozy Queen Room
Stayed in Jun 2024
Solo traveler
124 reviews
7.5/10
Posted on Aug 31, 2024
This hotel is just 8 minutes north of Xuzhou East Station, so it is far from the city center, but convenient if you are not staying long. My room was large and bright, and there are several convenience stores and restaurants downstairs. There are actually several hotels in this building, and this hotel is on the 15th floor. The staff were lovely - one of my wet plastic bags left a stain on the bathroom counter, and when I couldn't remove it by myself I informed reception and asked to use their cleaning products. The woman just smiled and told me not to worry 😊
Response from Property: 尊敬的賓客您好，感謝您入住銀杏樹酒店。期待下次光臨，祝您旅途愉快！
Guest User
Cozy Queen Room
Stayed in Mar 2025
Solo traveler
7 reviews
10/10
Outstanding
Posted on Apr 12, 2025
Staff is very friendly and helpful. Really enjoying my stay.
Response from Property: 尊敬的賓客您好，能得到您的認可是我們最大的快樂。非常感謝您的五星好評，期待您再次光臨銀杏樹酒店。祝您生活愉快！
Guest User
Queen Room With View
Stayed in Aug 2024
Business traveler
85 reviews
9.0/10
Great
Posted on Sep 26, 2024
good hotel. comfortable and very good location. i will come back.
Response from Property: Hello dear guest!Tank you for your appraising ,Looking forward to your next visit, Have a nice trip!
Hu Ga
Cozy Queen Room
Stayed in Oct 2024
Business traveler
189 reviews
7.0/10
Posted on Nov 16, 2024
Very close to railway station, location is good
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business traveler
10 reviews
3.5/10
Posted on Mar 18, 2024
We booked the wrong hotel because it's a motel rather than a hotel.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
Traveller…
Cozy Queen Room
Stayed in Jun 2023
Traveling with friends
6 reviews
9.0/10
Great
Posted on Jul 18, 2023
It’s a great hotel in convenient location and they’re very nice people
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Cozy Queen Room
Stayed in Apr 2025
Family
1 reviews
1.7/10
Posted on Jun 4, 2025
The price is too high during the holidays! The environment is old, the general sanitation facilities are old, and the service is OK
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel! We are deeply sorry for your experience during your stay. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of service. If you visit us next time, we hope you will book our hotel again and give us a chance to apologize. We look forward to visiting you again! Reply from staff member Zhang Huaijun Reply on June 3, 2025