Shiga Kogen Hotel Shiga Sunvalley

2nd time here. A lot busier this time round but glad to see that they have upkept standards. The room I chose this time was too small so will get the larger one next time

We really enjoyed our stay at Shiga Kogen Sunvalley hotel. It's only a 20 mins bus ride from the Snow Monkey Park. The bus stop (S15) is about 100m away but when it's heavily snowing, it could be a little difficult to pull your luggage across the road. During the winter season, there's a free shuttle bus that takes you around the different resorts. The hotel also has ski rentals and the pricing is very reasonable and convenient for hotel guests to pickup and drop-off. The onsite onsen and sauna is clean and well maintained. We had breakfast included - food selection is good with a mix of Western and Japanese cuisine. Dinner required reservation and you have a choice of Japanese set course, or a casual course. Usui and the team really know how to provide great hospitality and we really enjoyed our stay.

staff is super friendly and funny. Decent breakfast and dinner. Japanese room replicated the original Japanese style.

Excellent location next to ski lift at Sun Valley. 3 mins walk to the local bus station with buses going to Nagano Station direct (express service) or Yudanaka station. Room and bath room (2 basins and 1 sink) are spacious - we had 3 futons and 2 single beds for our family of 5. They may be a little dated but very clean. Room has a view to outside snowy forest during our time. Highlights of our stay: Half board meals - authentic Japanese! Big portions and lots of pretty and dishes served! Free coffee everyday in late afternoon. Service was impeccable - the front desk lady (very friendly and excellent service disposition) , and the elderly folks who served in the restaurant - thumbs up!

Rustic setting, friendly staff, and super convenient to ski out and back in to the hotel. Onsen after fay on the slopes felt divine.

The hotel was very outdated. This was by far the worst Japanese style room we stayed in on our 2 week trip. The mats were not thick and it felt like sleeping on the floor. We ended up checking out a day early and finding a different hotel in Matsumoto. You would be off staying in a hotel in the valley.