No. 1 Tianshan Road, Economic Development Zone, Tinghu District, Yancheng, Jiangsu, 224007, ChinaView hotel details
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Guest Reviews of Yancheng Guest Hotel
9.5/10
Outstanding
923 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.4
Service9.3
Cleanliness9.6
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All reviews(923)
Positive reviews(912)
Reviews with photos/video(232)
Classy environment(277)
Delicious breakfast(165)
Garden view(47)
Clean pool(32)
Great swimming pool(32)
Close to train station(24)
Luxurious(20)
Delicious buffet(12)
Negative reviews(11)
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Solo traveler
5 reviews
7.0/10
Posted on Oct 8, 2024
Housekeeping did not even make the bed on the 2nd day. Just pull the comforter over the pillow. The tea cup was leave unwashed too.
Response from Property: Dear guest, we deeply apologize for your dissatisfaction. We have always been committed to providing our guests with the best accommodation experience, but obviously this time we did not achieve it. Your feedback is our driving force for improvement. We will address the issues you mentioned as soon as possible and strengthen employee training. Thank you for your criticism, we will work even harder. Yancheng Guesthouse: Lobby Duty Manager
Guest User
Superior Queen Room
Stayed in Sep 2023
Business traveler
43 reviews
8.5/10
Very good
Posted on Oct 31, 2023
huge compound, designed to welcome large conferences
very clean , very chic
pity we need to pay extra fees to get access to sport facilities
Response from Property: Dear Guest, Thank you for choosing to stay at Yancheng Guest Hotel and taking your valuable time to inform us of your experience. We apologize for failing to meet your expectations. Our hotel provides free gym and swimming pool for guests, for the problems you mentioned, we will feedback to the relevant departments, and strive to provide guests with quality environment, hope this experience will not affect your trust in our hotel, and sincerely look forward to your visit again! Wish you a wonderful life! Yancheng Guest Hotel:Assistant Manager
Tuvshintugs Erdenebaatar
Superior 2-bed Room
Stayed in Apr 2025
Traveling with friends
10 reviews
10/10
Outstanding
Posted on May 8, 2025
good hotel
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住鹽城迎賓館並與我們分享了愉悦的住宿體驗,感謝您對酒店服務的肯定。您的讚譽是我們酒店全體員工不懈努力的動力,我們也將一如既往地做好每一個服務環節。真誠期待在不久的將來再次與您相遇。祝您生活愉快!鹽城迎賓館:大堂值班經理
Dabaojia
Business Queen Room
Stayed in Dec 2023
Business traveler
21 reviews
10/10
Outstanding
Posted on Jan 16, 2024
Yancheng Yingbin Hotel is worthy of being a government reception hotel. It is very large and has its own park view. The room type is good and the decoration facilities are quite satisfactory. The breakfast is rich, with a variety of hot dishes, including many Yancheng specialties and pastries. Finally, I have to say that the price is very beautiful and the price-performance ratio is super high!
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Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yancheng Yingbin Hotel and sharing your pleasant stay experience with us. Thank you for your affirmation of the hotel's service. Your praise is the driving force for the unremitting efforts of all our hotel staff, and we will continue to do a good job in every service aspect. We sincerely look forward to meeting you again in the near future. wish you a happy life! Yancheng Guest House: Lobby Manager on Duty
Guest User
Superior Queen Room
Stayed in Apr 2024
Business traveler
11 reviews
4.5/10
Posted on Jun 1, 2024
Very poor check-in experience. 1. The hotel's occupancy rate is less than 50%, and there are so many empty rooms. However, I was given a room so far away from the elevator, with the worst view, and in the corner of the window. 2. I took the four o'clock train and wanted to leave the hotel before three o'clock so as not to wait on a bench at the train station. As a result, the front desk called and told me to check out at 21 o'clock. It was a mercy to delay the check-out until 2 o'clock. After 2 o'clock, an additional room fee would be charged. I had to rush to the station and sit on the bench. Such excellent hotel service is a waste of such a good green landscape. I advise everyone not to step into the trap.
Response from Property: 尊敬的賓客您好,非常感謝您細緻的入住評價,很高興您認可咱們酒店優美的環境與完善的配套,同時也萬分抱歉此次入住因隔音問題和房間安排,給您帶來了極差的休息體驗,讓您深受打擾、身心疲憊,我們深感愧疚與自責。是我們服務上的疏漏。再次為夜間噪音打擾致歉,期待您能再給我們一次改進的機會,下次入住我們一定提前為您預留安靜房型,用更好的服務彌補此次遺憾,祝您生活順心!鹽城迎賓館:大堂值班經理
Response from Property: 尊敬的賓客:非常感謝您細緻又走心的點評,看到您原本計劃入住兩晚,最終選擇續住,我們內心滿是感動與榮幸!很高興酒店齊全的配套設施、智能機器人配送、堪比公園的園林環境能獲得您和家中長輩的喜愛。對於入住首日衞生間遺留垃圾、客房工作人員服務態度欠佳的問題,我們深感抱歉,此次疏漏暴露了客房巡檢與員工服務培訓的不足,我們已第一時間針對該問題開展全員覆盤培訓,加強客房打掃收尾檢查,規範全員服務禮儀,杜絕此類情況再次發生。此次入住有不盡完美之處,但萬幸整體體驗能讓您滿意。期待您下次攜家人再次光臨鹽城迎賓館,我們會持續精進服務,給您帶來更無可挑剔的入住體驗。鹽城迎賓館:大堂值班經理
Response from Property: 尊敬的賓客:您好!非常感謝您細緻真切的入住分享!針對您反映開窗後中央空調外機噪音影響休息的問題,我們已第一時間安排工程部人員現場排查檢修,優化設備減震降噪措施。如果您下次入住,可提前告知前台,我們將為您優先安排遠離外機區域的安靜房型。期待您再次蒞臨,我們會持續打磨細節,為您打造更加靜謐舒心的旅居體驗。
Response from Property: 尊敬的賓客:非常抱歉此次五一雨夜入住給您及家人帶來了糟糕的體驗,對於迎賓服務態度、停車疏導混亂、空調製熱故障、客房保暖及雨天停車配套等所有問題,我們深表歉意。您反饋的每一項問題我們都已第一時間記錄,並立即責成相關部門全面整改,加強員工服務禮儀與現場車流疏導,全面檢修客房空調設備,優化雨天出行動線及客房禦寒配套,堅決杜絕此類情況再次發生。給您和孩子出行帶來不適與健康影響,我們深感愧疚,真誠接受您的批評,也感謝您的反饋。我們會正視不足、用心改進,絕不辜負賓客的信任,懇請您給予我們一次整改提升的機會。鹽城迎賓館:大堂值班經理