Ni Hao Hotel (Yangzhou Dongguan Street Geyuan)

The hotel is in a good location, very close to the scenic area and the pedestrian street. Facilities: The hotel does not have its own parking lot. If you drive by yourself, you have to park on the road diagonally opposite the Maternal and Child Health Hospital, which is very inconvenient to take your luggage. Service: There were three of us staying, and it was not an excessive request to ask for an extra quilt. I called the front desk twice, and it was not delivered until very late when I was about to rest. The quilt cover and quilt core were separated. I was very tired after playing for a day, and I had to put on the quilt cover.

The room facilities are very new, and the guy at the front desk upgraded us to a double room with a bed for free. It is also very convenient to travel. It is only a 2-minute walk from Dongguan Street and Caiyi Street. It is also very convenient to go to the old city!

At 7 o'clock in the morning on the first day of my stay, the residential building downstairs started to be renovated. There were shop assistants and cement-laying machines. Get up, there is no reason why you have to get up early when traveling. No one notified me when I checked in, and they didn't negotiate with me to change rooms later. Normally, in this case, I need to negotiate with the guest to change rooms. Considering that I can't stop others from renovating the hotel, I just go out early and endure it. As a result, I had to write this negative review because of what happened on the night of the 5th, because the trash can in the hotel room was very small and could be filled with two mineral water bottles, so I wanted to throw the takeaway garbage bag into the trash can outside the room, so I found one on the second floor. There was no public trash can in the circle, nor was there one in the lobby on the first floor, so I asked the front desk where there was a trash can. I wanted to throw something away. As a result, the female receptionist named Zhang looked up from her busy playing with her mobile phone and asked me, do you want to go out? I:? I thought to myself, what kind of trick is this? I said yes, and she raised her chin. There were some large sanitation trash cans on the road outside. I took a look and saw several large sanitation trash cans across the road outside. ? Did I hear it right? The hotel front desk asked guests to throw garbage across the road on a winter night when the temperature was 7 degrees. I thought I was hearing something. First of all, I have good intentions. I could have put this garbage at the door of my room and waited for my aunt to come by to collect it, but she is usually not there at night. Putting the take-out garbage at the door is unsightly and affects the public space, so I have to throw it in the trash can. It's causing trouble for others, but the front desk is teaching guests how to do things. Secondly, after I expressed my dissatisfaction with her outrageous remarks, the front desk clerk named Zhang was nonchalant. There was not a word of service or apology throughout the process. On the last day of check-out, the two men at the front desk saw the female guest checking out with her luggage and holding things in her hands. They had to push the door with their feet. The two men chatted with their heads facing each other like gods, but they didn't know how to show off. Step by step to help open the door, especially the fat man at the front desk. Every time I see him, there is no one who is more gossipy than him. Who can chat? What is the virtue of chatting head-to-head in front of guests in the workplace? The workplace is where you can chat. place? To sum up, although this is a chain hotel, it does not require you to have a professional sense of service, but at least it should not be too outrageous. As a high-level member of a major hotel group, I really find it incredible the words and deeds of individual front desks in this hotel. This is my first time with Hua Hua Hotel. The live-in encounter was eye-opening and will continue to escalate complaints.

I booked the hotel after seeing that it provided free parking, but I was not informed in advance that it was not the hotel's own parking lot. The hotel is in the core area and there is no parking at all. The traffic conditions on site are extremely bad, and you can't turn around. When I called nearby, I was not clear and told to navigate to the National Day Road Women's and Children's Hospital. First of all, this hospital has been relocated, and we outsiders don't know the situation at all. Secondly, the hotel needs to lift the barrier manually to enter the parking lot. How can we predict these situations! ? As a result, after entering, we went around in a big circle and spent more than 30 minutes. Finally, we parked in a public parking lot one kilometer away. The environment is extremely poor! After we talked about this problem at the store, the attitude of the front desk staff was even worse! There was no apology or comfort, as if it had nothing to do with us. Later, seeing that we were really angry, they reluctantly said that breakfast would be provided. Absolutely! In the end, Ctrip intervened. Ctrip should strictly manage and seriously deal with such a hotel. It's better than Home Inn next door! At this price, this kind of service attitude, service ability and ability to handle customer complaints, everyone should avoid it!

The room is very new and very tidy. Hello, it's really good.