I don't understand why this place is called a boutique hotel. I was put in a room in the basement, next to the reception desk. This room, given its technical specifications, particularly the complete lack of soundproofing, can't be used as a guest room. This room should at least be assigned, and the rate should be reduced. I was so tired the first night, and the staff tried to speak quietly. But by the second night, I couldn't sleep anymore; I could hear everything—the staff's laughter and conversation, the alarm clock (ringing several times throughout the night). I felt like I was in the same room with all these people. I'm not sensitive to noise while sleeping; I feel comfortable even in very noisy hotels. To top it all off, there was a persistent smell of dampness in the shower. As a result, I received a refund for the rest of my stay, minus the amount. I didn't argue or argue; I didn't want to ruin my vacation. In my opinion, the management acted unfairly. I was offered a room on the second floor (for some reason they couldn't check me in right away), but I declined. My vacation was short, and I had ruined one day, so I didn't want to experiment. On the positive side, I'd like to mention the staff, including the cook.
Original TextTranslation provided by Google
