Lavande Hotel (Yibin University Town Convention and Exhibition Center)

Disappointing, absolutely terrible 👎 Truly awful The hotel staff as a whole lacked service awareness, common sense, let alone professionalism, and were poorly trained. Their service was also incredibly mediocre, tarnishing the image of both Lavande Hotels and Yibin. 1️⃣The room was booked in advance and had specific check-in requirements: no corner room and a quiet environment. Good grief! They only told me they didn't have all the rooms available when I arrived at the hotel (I checked in around 9 PM, and they booked in the afternoon, why didn't they call me beforehand so I could change rooms or hotels?). 2️⃣ The room the staff assigned me was next to a newlywed couple's room. They started making a huge racket before 5 AM, it was incredibly noisy. The soundproofing wasn't good to begin with, and it woke me up completely, severely disrupting my sleep. It was unbelievable! 😓 They clearly knew the wedding party would start early, why didn't they inform guests beforehand or arrange another room? It was really terrible. 3️⃣ The hotel breakfast was also chaotic. It was served until 10:30 AM, and by 9 AM, much of it was already gone and replenished slowly. The whole hotel management seemed disorganized, making me feel very uncomfortable. In short, this was truly the worst hotel experience I've ever had.

The hotel is in a good location, in the Lingang Xintiandi business district, and parking and dining are very convenient. There is a wetland park at the door with beautiful environment. There is also a beautiful mountain opposite, and the Eye of Sanjiang is on the mountain. I booked an ordinary room, but I was pleasantly surprised when I checked in. It was much more spacious than I thought, with large floor-to-ceiling windows and a good view. The facilities and equipment are quite complete, and there are disposable toilet mats and shoe-shining cloths which are very considerate. The staff were also very warm and thoughtful, and asked us if we wanted to bring water when we went out. I also tried the breakfast, which was rich in variety and had quite a lot of fruits. To sum up, this hotel is very cost-effective and highly recommended!

The rooms with views are ok, but the king-size bed rooms without views are really not good, like the 7 Days Inn which is not very good.

Except for the better location, everything else is not that great. Poor front desk service attitude. Gave me a room in a corner with some weird and unorthodox ways. If you ask me to change the room, I will charge more. As a result, I saw in the comments section that other people with the same room type all had positive rooms. I paid more than fifty yuan to change to another one. Ask the front desk why parking is not allowed at the door? The front desk asked me to ask the property management.  The breakfast was also very very average. A very unpleasant stay. . The two stars are for the waiters who clean the floor. They have high professional qualities.

I went to study at the Yibin campus of Sichuan University. There are many restaurants and shops around. There is a large park opposite the room, where I can run and walk at night.

I went to Yibin on a business trip, and this was the worst hotel I've ever stayed in for its price range. Let's start with the cleanliness. As you can see in the photos, all the table and wardrobe door handles were greasy and misty. The tissue box and table lamp had obvious marks on them, and they hadn't even been wiped. It was so dirty it felt like it was from the last century. Shouldn't the housekeeping be held accountable? The environment was deplorable. They even booked the last room, the opposite sex room. The bathroom was triangular and right next to the bed. Shouldn't they have told me about this kind of room? It wasn't a special offer! Regarding the amenities, the toilet sprayed as soon as I sat down, making it impossible to use the toilet properly. The sensor was clearly faulty, and the high water pressure posed a significant risk of bacterial infection. The curtains also had a motorized opening and closing mechanism. The bathroom in the room was strange and smelled, and the air conditioning made the smell even worse. It was impossible to sleep at night. The noise level was even worse. The construction noise outside, combined with the morning noise from cleaning the storage room next door, made it impossible to get a good night's sleep. Everyone should avoid this hotel. I had no choice but to do it because I was busy with work and didn't want to affect my work mood. So angry! The service was even more speechless. After I checked out, I could actually find out that the customer's phone number had called me. I was busy responding and didn't listen to what they said.

A hotel I stay at frequently. The hardware is well implemented, the environment is quiet, and the scenery outside the window is picturesque. The staff in particular are professional and attentive.

Satisfactory stay. The room is clean, spacious and has large windows with a wide view. You can see the scenery of Bamboo Culture Park from the window. The facilities are complete and the staff have a good service attitude. Will stay at this Lavande again!