No. 99, Section 5, Jiaoxi Road, Jiaoxi Township, Yilan, Taiwan, ChinaView hotel details
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Guest Reviews of Mutaixu hot spring
8.0/10
Very good
182 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities7.1
Service8.2
Cleanliness7.7
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All reviews(182)
Positive reviews(156)
Reviews with photos/video(58)
Awesome stay(37)
Friendly host(36)
Great location(35)
Relaxing hot springs(32)
Convenient location(14)
Shower difficult to use(10)
Great value for money(10)
Delicious breakfast(9)
Negative reviews(26)
Guest User
Deluxe Double Room
Stayed in Mar 2026
Couple
55 review
9.0/10
Great
Posted on Apr 11, 2026
I've stayed here many times. This visit, the parking lot had been converted to paid parking. Luckily, I asked the front desk and they told me there were three free spots next door, so we parked there for free. Later that night, my charger broke, and I messaged the owner's wife through my phone to borrow a charger from the front desk. She immediately agreed, which saved our evening entertainment on our phones. The hot spring bath is huge, with excellent water flow, and the carbonated spring is fantastic. The room rate on a Friday was very reasonable, offering great value for money. It's definitely worth coming back to, especially considering the high accommodation prices in Jiaoxi.
Original textTranslated by Google
Response from Property: 謝您的入住與好評!很高興您有愉快的住宿體驗,期待下次有機會再為您服務,歡迎再來宜蘭玩!
Guest User
Deluxe Double Room
Stayed in Nov 2025
Family
7 review
6.5/10
Posted on Dec 16, 2025
I only realized after checking in that the hotel doesn't have an elevator, which is really inconvenient for guests with mobility issues.
Also, the soundproofing in the rooms isn't great; you can clearly hear water running from other floors late at night. Light sleepers should definitely consider this before booking.
The hotel mentioned breakfast was included, but they provided MOS Burger vouchers, and the redemption point is a bit far away.
Original textTranslated by Google
Response from Property: Thank you for your stay and for sharing your valuable feedback. We will continue to strive to improve the quality of our accommodations and hope to have the opportunity to serve you again in the future.
Arisara.T
Standard Double Room
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 29, 2025
This hotel is good, located right next to the road with parking available. The room is quite small but suitable. The best part is that you get a MOS Burger for breakfast
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
Guest User
Annex Deluxe Double Room
Stayed in Apr 2025
Couple
68 review
6.5/10
Posted on May 17, 2025
arrived around 6:20pm, there is nobody at the front desk, main gate was locked, called and got respond without apologize, wait another 48 minutes until a lady called to teach how to self check-in, bad experience anyway. no lift, the stars are for the bath.
Response from Property: 很開心您喜歡我們的旅宿,無論好壞的評語都是我們成長的原動力,期待並竭誠歡迎您們的下次入住
Anonymous User
Deluxe Quadruple Pool Room
Stayed in Nov 2024
Family
6 review
6.0/10
Posted on Dec 27, 2024
acceptable
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
TS Koon
Deluxe Queen Room
Stayed in Nov 2024
Business traveler
27 review
7.5/10
Posted on Dec 28, 2024
Surprise that is not hotel . Is home stay unit . No lift , room is small
Response from Property: We are very happy that you like our hotel. No matter whether the comments are good or bad, they are the driving force for our growth. We look forward to and sincerely welcome you to stay next time.
Guest User
Standard Double Room
Stayed in Mar 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Apr 13, 2025
Good to visit the place.
Response from Property: 很開心您喜歡我們的旅宿,無論好壞的評語都是我們成長的原動力,期待並竭誠歡迎您們的下次入住
Nature Travel
Standard Double Room
Stayed in Oct 2024
Couple
8 review
7.0/10
Posted on Nov 14, 2024
Just across the public hot springs
Response from Property: 很開心您喜歡我們的旅宿,無論好壞的評語都是我們成長的原動力,期待並竭誠歡迎您們的下次入住!
Guest User
Double Room With Bathtub
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 1, 2025
Good Place comfortable
Response from Property: 很開心您喜歡我們的旅宿,無論好壞的評語都是我們成長的原動力,期待並竭誠歡迎您們的下次入住
FreedomKira
Standard Double Room
Stayed in Dec 2024
Solo traveler
17 review
9.5/10
Amazing
Posted on Mar 17, 2025
Great
Response from Property: 很開心您喜歡我們的旅宿,無論好壞的評語都是我們成長的原動力,期待並竭誠歡迎您們的下次入住
Anonymous User
Deluxe Double Room
Stayed in Apr 2025
Couple
1 review
6.5/10
Posted on May 10, 2025
Overall great value for money, but there is no elevator! The bed is so soft that it causes back pain. The room is smaller than expected, but it is a real hot spring and the water drains quickly.
Original textTranslated by Google
Response from Property: We are very happy that you like our hotel. Whether good or bad, your comments are the driving force for our growth. We look forward to and sincerely welcome your next stay.
Guest User
Standard Double Room
Stayed in Apr 2025
Family
1 review
6.0/10
Posted on May 4, 2025
1. The wall cancer has not been treated. It is understandable that the environment is humid, but the ventilation can be improved.
2. The air conditioner is very unhygienic, the filter is not cleaned, and there is a bit of mold inside
3. The location is OK, but parking spaces are limited
Original textTranslated by Google
Response from Property: 很開心您喜歡我們的旅宿,無論好壞的評語都是我們成長的原動力,期待並竭誠歡迎您們的下次入住
Anonymous User
Standard Double Room
Stayed in Mar 2025
Couple
9 review
10/10
Outstanding
Posted on Apr 26, 2025
The Mos Burger for breakfast is excellent, and the snacks prepared upon check-in are great. The cost-effectiveness is high.
Original textTranslated by Google
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
Lin糖
Deluxe Quadruple Pool Room
Stayed in Feb 2025
Family
7 review
8.5/10
Very good
Posted on Mar 29, 2025
The place is big and nice, but there is no elevator and it is a bit tiring to climb 6 floors
But the location is very convenient, there are many things to eat and massage nearby. The pillow is too flat. The soundproofing is very good. There is an electrical appliance on the ceiling that makes a buzzing sound, which you can hear when you sleep at night.
Original textTranslated by Google
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
Anonymous User
Deluxe Queen Room
Stayed in Jan 2025
Family
15 review
5.0/10
Posted on Mar 1, 2025
The building is different from the hotel,
The toilet was not cleaned,
The bathroom was not cleaned,
The air conditioner had no battery,
Please ask the hotel staff to send a new one,
The bed sheet had holes,
There were no chairs or platforms to put luggage,
All luggage had to be placed on the floor,
There were only a few charging sockets
Original textTranslated by Google
6/11
Response from Property: 很開心您喜歡我們的旅宿,無論好壞的評語都是我們成長的原動力,期待並竭誠歡迎您們的下次入住