77 Jiankang Road (Jiankang Lu), Jiaoxi Township, Yilan, Taiwan, ChinaView hotel details
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Guest Reviews of Evergreen Resort Hotel (Jiaosi)
9.5/10
Amazing
324 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(324)
Positive reviews(322)
Reviews with photos/video(106)
Relaxing hot springs(69)
Perfect for kids(38)
Has facilities for children(36)
Family activities available(36)
Clean pool(31)
Delicious buffet(22)
Tasty dinner(13)
Negative reviews(2)
Guest User
Japanese Family Room
Stayed in Jul 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 8, 2026
Achieved my goal of a slow-paced, relaxing getaway. I especially loved the Japanese-style triple room. This time, I could even enjoy the hot spring while admiring Guishan Island. The brunch being available until 1 PM was a great plus, and being able to continue using the facilities after check-out was fantastic.
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Guest User
Superior Room-Two Beds
Stayed in Jun 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 27, 2026
The food and banquets were delicious, especially the holiday breakfast which had an incredibly rich selection! The staff were all very friendly and helpful. The hot spring area even had a complimentary drink station. The design of the hot spring pools was also very unique. I personally loved it!
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소비니우스
Superior Room-Two Beds
Stayed in Jun 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 26, 2026
This is an absolutely fantastic hotel!
1. **Location**: It's incredibly accessible, just a 5-minute walk from Jiaoxi Bus Terminal. Even in the scorching heat of late July, we could quickly get there with our luggage.
2. **Customer Service**: During check-in, there was a staff member who spoke Korean, which made the process incredibly smooth. She proactively provided information I might need and explained the hotel's various services in Korean. I really appreciate her kind assistance.
3. **Room**: The room was very spacious and perfectly adequate for two people. The beautiful mountain view from the back was a delight, and the in-room hot spring tub was huge. The only minor drawback was the slightly firm bed, but aside from that, the complimentary minibar drinks and snacks, along with the immaculate cleanliness, were excellent.
4. **Hot Spring**: Beyond words, it was superb. The separate changing rooms for men and women were cool, and with about 10 individual showers, showering was comfortable and pleasant. After showering, entering the hot spring area, there were various pools ranging from 35°C to 42°C. There was even a unique doctor fish pool, which was a fun experience. Both steam and dry saunas were available, offering a great way to detox.
5. **Swimming Pool**: The large outdoor pool had separate lanes for swimming and recreational use, as well as a shallow pool for children.
6. **Breakfast**: This was the highlight of the hotel. There are hardly any reviews for this hotel on Korean blogs, and even fewer detailed reviews about the breakfast, so I didn't have high expectations. However, the breakfast, which was managed by time slots to ensure a moderate number of diners, was the best I've ever experienced at any hotel. I thoroughly enjoyed the fresh salads, diverse seafood, hot dishes, yogurt, ice cream, and bakery items – I was so full! My only regret was that I couldn't eat more in the morning. The staff were also incredibly friendly.
When I first booked, I thought the price was a bit high, but for this price, the facilities and service are exceptional. If I visit Taiwan again, I would definitely want to stay here again. I highly recommend this excellent hotel to everyone!
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6/9
Anonymous User
Superior Room-Two Beds
Stayed in Jun 2026
Family
20 reviews
9.0/10
Great
Posted on Jul 21, 2026
Although the facilities aren't brand new, they are well-maintained. The public spa was very comfortable, even better than my last visit (perhaps because there were fewer people). The breakfast was a big hit with the elders, and we thought it was pretty good too. The 90-minute time limit is a bit of a shame; a longer period would better fit the relaxed vacation vibe we were hoping for. Overall, the dining experience at the restaurant was surprisingly good, especially the ********* aunties who were very friendly.
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TSUNG66
Japanese Family Room
Stayed in May 2026
Family
7 reviews
8.5/10
Very good
Posted on Jun 19, 2026
From the moment I took the shuttle from the train station to checking in at the lobby, I could feel the genuine warmth of the staff's welcome. Both the room and the common areas were satisfyingly clean. The Japanese-style family room featured tatami mats with futons laid out according to the number of guests. The room also had a large private hot spring tub, though the drainage in the shower area was a bit slow. The hotel has plenty of facilities. The 3rd floor is mainly for children's play, and the fitness room is also here, but the equipment is limited and a bit dated. The 5th floor features an outdoor swimming pool, spa, and indoor hot spring area with many different pools (each with unique scents and benefits). There are two steam rooms and two saunas, separated for men and women, and the space is not only spacious but also well-ventilated (not enclosed). The top floor houses the open-air 'naked' onsen, which has a serene atmosphere. Breakfast offered a wide variety, including many local specialties like cherry duck, gaozha (fried starch cake), duck gizzard, Sanxing scallion pancakes, and even white shrimp, small scallops, Haagen-Dazs ice cream, and Starbucks coffee (you can take a cup to go after your meal). The food was delicious. I will definitely visit again.
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6/14
Anonymous User
Superior Room-Two Beds
Stayed in Jun 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 15, 2026
This was an absolutely fantastic experience! The room was spotless, and the bed was not only huge but also incredibly comfortable, allowing for complete relaxation. Their brunch was astonishingly delicious! Plus, there was even a cinema ticket giveaway as a thank-you, which felt like a really thoughtful touch. The overall atmosphere of the stay was super comfortable. This is definitely a place worth visiting again and again! 👍
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Guest User
Deluxe Room
Stayed in Apr 2026
Couple
6 reviews
8.0/10
Very good
Posted on May 24, 2026
The room view is great, and the decor has a Japanese style. However, if you arrive too late, only mechanical parking is available, and many activities cannot be booked. It's a bit far from the city's shopping area, but only about a ten-minute drive, located in a quieter residential neighborhood. Overall, it's pretty good.
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Guest User
Superior Room-Double Bed
Stayed in Mar 2026
Family
3 reviews
7.0/10
Posted on Apr 17, 2026
The room was spacious, and the bathroom with the hot tub was also very large. The service was decent, and the buffet offered a good variety of options. I'd consider coming back again. Thank you.
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HUANG JUNGSHEN
Deluxe Room
Stayed in Feb 2026
Family
17 reviews
10/10
Outstanding
Posted on Mar 23, 2026
The housekeeping staff were sincere and promptly addressed guests' issues. The concierge team created unforgettable memories and happy times for guests. The hot spring bath in the room was large enough for the whole family to enjoy together, laughing and having a great time. Thank you, Phoenix Hotel, for your thoughtful arrangements and hospitality. The food has improved significantly, it's truly refreshing and a huge step up from six months ago – a testament to diligent management and operation. This time, I hosted foreign friends, and they were all amazed. Thank you all!
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Anonymous User
Deluxe Room
Stayed in Feb 2026
Couple
1 reviews
10/10
Outstanding
Posted on Mar 18, 2026
The super large single bed, thoughtful service, and a wide variety of snacks and drinks, including tea and coffee, were great. The bathrobes and slippers were also a nice touch. The dinner buffet was abundant and delicious, but my wife felt unwell, experiencing vomiting and diarrhea after eating. However, the staff were still very kind, showing concern and providing excellent care and service.
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Guest User
Superior Family Room
Stayed in Feb 2026
Family
6 reviews
10/10
Outstanding
Posted on Mar 27, 2026
It's been two years since I last stayed at the Evergreen Resort Hotel Jiaoxi! This time, I didn't feel like going out, so I booked a quad room with buffet dinner and breakfast. Before checking in, we enjoyed afternoon tea at Phoenix Pavilion! After checking in, my son was eager to hit the pool, and we also took some time to relax in the spa, steam room, and sauna! The hotel's buffet dinner and breakfast were as excellent as ever!
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Shagalabonbon
Superior Family Room
Stayed in Feb 2026
Family
10 reviews
10/10
Outstanding
Posted on Mar 21, 2026
Stayed at the Evergreen Resort Hotel Jiaoxi on Saturday. The outdoor hot spring was comfortable and relaxing, and the buffet dinner offered a wide and delicious selection. Overall, I was very satisfied with the experience and would definitely visit again.
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Fascingtingfiona
Superior Room-Double Bed
Stayed in Mar 2026
Couple
6 reviews
10/10
Outstanding
Posted on Jun 19, 2026
The room was super spacious, and that full-length mirror was a fantastic touch! 👍
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Guest User
Superior Room-Double Bed
Stayed in Feb 2026
Family
22 reviews
10/10
Outstanding
Posted on Mar 5, 2026
The room was comfy and spacious! My only minor gripe is that I wish there was an extra blanket, because the bed is so big that my partner and I kept fighting over the single one, haha. The dinner and breakfast buffets were incredibly diverse and filling – we ate so much! It rained all day, so we ended up staying in the hotel, but we didn't get bored at all. There were so many activities for both adults and kids to enjoy. Thumbs up! 👍
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Tang C
Superior Room-Double Bed
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Feb 26, 2026
Came here for a birthday celebration, and it was full of surprises! They even gave us a small cake. Both dinner and breakfast had a great variety and were delicious.