Shangri-La Boutique Hotel

Shangri-La Boutique Hotel Reviews

Shangri-La Boutique Hotel

15 Gongyuan Second Road (Gongyuan Er Lu), Wujie Township, Yilan County, Wujie Township, Yilan, Taiwan, 268, ChinaView hotel details
Shangri-La Boutique Hotel
Shangri-La Boutique HotelShangri-La Boutique HotelShangri-La Boutique Hotel
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Guest Reviews of Shangri-La Boutique Hotel

8.5/10
Very good
168 reviews
Verified reviews
Location8.4
Amenities8.2
Service8.8
Cleanliness8.5
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All reviews(168)
Positive reviews(159)
Reviews with photos/video(81)
Delicious breakfast(36)
Perfect for kids(31)
Family activities available(31)
Has facilities for children(30)
Relaxing hot springs(17)
Clean pool(7)
Tasty coffee(7)
Negative reviews(9)
Guest User
Luxury Suite
Stayed in May 2026
Family
7 reviews
7.5/10
Posted on Jul 2, 2026
The outdoor water play area is clearly designed for children, not an actual swimming pool, which was a bit disappointing. While the breakfast had a good variety, some of the hot dishes could use improvement in terms of taste. The beds in the room were also an issue; if two people were sleeping, they would disturb each other easily, making it hard to get a good night's sleep.
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張雅媜
Luxury Suite
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 6, 2026
I visited this place once over 20 years ago when it first opened for试营, and coming back after all this time, it's really evolved and improved so much. The only slight downside was a bit of a musty smell in the guest room, but that might just be me being sensitive to smells! Everything else was great, and the breakfast spread was fantastic. As a coffee lover, having a 24-hour coffee machine available anytime was such a thoughtful touch.
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Guest User
Elegant Family Room
Stayed in Mar 2026
Family
4 reviews
9.0/10
Great
Posted on Apr 12, 2026
While it's an older hotel and the facilities aren't the most modern, it's very clean. The activities offered at the hotel were a lot of fun and a new experience for the kids, who absolutely loved them!
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陳家芃
Elegant Family Room
Stayed in Jan 2026
Family
2 reviews
9.5/10
Amazing
Posted on Feb 10, 2026
Didn't get to try the late-night snacks, but others did. This room type was perfect for our family of 5; we had a very comfortable stay. The breakfast selection was decent. The kids' favorite part was definitely the play area, where they spent a whole hour.
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6/16
Guest User
Classical Family Room-No Elevator
Stayed in Feb 2026
Family
15 reviews
8.5/10
Very good
Posted on Mar 6, 2026
My stay at the Shangri-La Hotel was unexpectedly delightful. It happened to be raining, so it was great to be able to enjoy the hot springs right inside the hotel, complete with complimentary snacks. We even got to watch a movie! The room was very spacious and comfortable. The next morning, I had a blast taking beautiful photos while dressed in traditional palace attire. I'd definitely stay here again if I have the chance; it's perfect for families.
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6/7
Guest User
Luxury Suite
Stayed in Jan 2026
Couple
1 reviews
8.0/10
Very good
Posted on Feb 25, 2026
The breakfast was quite extensive, and they even offered late-night snacks along with 24-hour cookies, coffee, and tea! The staff were all very good.
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6/7
StephyIridescent
Elegant Family Room
Stayed in Dec 2025
Family
7 reviews
9.0/10
Great
Posted on Jan 27, 2026
The hotel definitely has the age but still it has its own charm - rustic and away from all the noise.
Anonymous User
Luxury Suite
Stayed in Dec 2025
Family
19 reviews
9.0/10
Great
Posted on Jan 23, 2026
Even though the surroundings aren't bustling, finding food nearby or a convenience store within a three-minute walk is no problem. The hotel, though a bit old-fashioned, is well-maintained, and the rooms are spacious. The bathtub is small, but still good enough for a soak, which was comfortable. Since there weren't many guests, breakfast was changed to a set menu with four options. It looked good, was Instagram-worthy, and tasted pretty good too. You could also order more, so you could eat till you're full or just pick at things. If you book on an OTA on a low-price day, it's excellent value for money because of the many hotel amenities. I feel the management really puts in the effort.
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_wen
Luxury Suite
Stayed in Dec 2025
Traveling with friends
22 reviews
8.5/10
Very good
Posted on Jan 3, 2026
Found this resort to be excellent value for money. While the hotel clearly shows its age, the overall service quality and facilities are very good, and there are plenty of activities to enjoy. If you're staying here, I recommend checking in early to make the most of the amenities!
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Guest User
Elegant Family Room
Stayed in May 2026
Family
1 reviews
7.0/10
Posted on Jun 30, 2026
The breakfast was delicious, and the lobby lounge area was comfortable with complimentary cookies and coffee. The courtyard and splash pad were great for kids. However, the facilities are a bit dated. The SPA area was rudimentary and just barely functional. The upstairs bed in our family loft room was uncomfortable. The entryway light in our room flickered when turned off, so we couldn't switch it off completely. We only noticed after our child fell asleep, so we couldn't ask the front desk to fix it. The parking lot was unpaved dirt with no clearly marked spaces (or very unclear ones). Hotel guests and wedding attendees parked haphazardly. It was dim at night, muddy, and had many puddles when it rained.
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Tony,HSIEH
Luxury Suite
Stayed in Nov 2025
Couple
24 reviews
8.0/10
Very good
Posted on Jan 18, 2026
This hotel is close to Yilan's Dongshan River, about a 10-minute walk away. Its European castle style is perfect for photos. The church behind the hotel is also a must-see for pictures, and the free afternoon tea and late-night snacks are an excellent value for money.
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6/8
Guest User
Classical Family Room-No Elevator
Stayed in Nov 2025
Family
9 reviews
6.0/10
Posted on Dec 21, 2025
Checked in at 8 PM. There was a late-night snack offered at 9:30 PM, but it was just some cold small bites, which was a bit disappointing. The tea eggs were very flavorful and delicious! And the handmade cookies were so good I couldn't stop eating them! Breakfast from 7:00 AM to 10:00 AM had a great variety and was very tasty! Highly recommend!
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阮秀銀
Classical Family Room-No Elevator
Stayed in Mar 2026
Family
26 reviews
8.0/10
Very good
Posted on Apr 4, 2026
The staff weren't very friendly.
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Guest User
Luxury Suite
Stayed in Nov 2025
Traveling with friends
1 reviews
8.5/10
Very good
Posted on Dec 8, 2025
The hotel's homemade cookies were delicious, and the room was very spacious with a great view from the bedside. Dinner felt like a microwave-heated set meal, and the dishes were a bit cold. However, the breakfast buffet was rich and tasty, and the late-night snack was also quite thoughtful (the tea eggs were especially good!). The hotel lobby is simply stunning and makes you want to linger.
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Guest User
Luxury Suite
Stayed in Mar 2026
Family
4 reviews
9.0/10
Great
Posted on Apr 20, 2026
I personally think this price is a great deal, less than 3000 on weekdays. It includes breakfast, snacks for the evening movie, and simple coffee, kumquat tea, and cookies. We traveled with our child who is under two. The outdoor water play area has a very shallow and small pool, which is perfect for him, but I suggest they clean out the leaves inside as it felt a bit dirty. The indoor hot spring pool is even smaller, but for one family, it's sufficient (not sure if it would be with more people). We arrived by car and expected someone to greet us (especially since the gate looks quite impressive), but no one did. Check-in time is 3:30 PM, and early check-in wasn't an option. Online reviews mentioned the rooms were old, but I actually really like the retro style, and you can still see the outdoor scenery (from the second floor).
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