21, Lane 34, Xinyi Road, Jiaoxi Township, Yilan, Taiwan, 262, ChinaView hotel details
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Guest Reviews of 21 Jiaoxi Hot Spring Hotel
8.7/10
Very good
380 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.4
Service8.7
Cleanliness8.7
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All reviews(380)
Positive reviews(372)
Reviews with photos/video(107)
Relaxing hot springs(98)
Convenient for shopping(36)
Clean pool(12)
Many dining options(10)
Loved the night views(8)
Excellent room layout(8)
Has rooms for families(6)
Family activities available(6)
Negative reviews(8)
QQTou
Comfy Family Room
Stayed in Dec 2025
Traveling with friends
8 review
5.5/10
Posted on Jan 11, 2026
The price of RMB 1300 is a bit steep, especially since it's just regular hot water, not hot spring water. There aren't many amenities either, so I wouldn't really recommend it. I'll definitely be staying elsewhere next time. Disappointed, do not recommend.
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ZZGMY
Mezzanine Family Room
Stayed in Aug 2025
Family
25 review
7.0/10
Posted on Sep 13, 2025
We were surprised that the apartment was actually on the other side of the road, opposite of the building of reception. A bit troublesome to pull all the luggage across the street. But the night view of the room was good. Mattress was too soft, not comfortable for me. Kids like the loft design and enjoyed playing upstairs
Anonymous User
Comfy Family Room
Stayed in Oct 2025
Family
5 review
8.5/10
Very good
Posted on Nov 25, 2025
There is a lot of eateries within walking distances. Location is great. Hotel provides free parking. We enjoy the hotspring in our bathroom. We have a corner room with beautiful Jiaoxi view.
Guest User
Mezzanine Family Room
Stayed in Mar 2025
Family
8 review
6.0/10
Posted on Apr 28, 2025
Location is good, just in the centre of Jiaoxi. The room is big enough for 4-6 people. Recommend if the price be further reduced.
JessLim
Comfy Family Room
Stayed in Sep 2025
Family
11 review
6.5/10
Posted on Nov 7, 2025
The shower head holder is loose hence when bathing the shower head kept on turning and making the whole bathroom wet!
Anonymous User
Standard Double Suite
Stayed in Sep 2025
Couple
2 review
9.0/10
Great
Posted on Oct 9, 2025
Hot spring amenities in the room were really good, everything was well prepared and staff even upgraded the room for free as we had quite a few big luggages.
Guest User
Standard Double Suite
Stayed in Aug 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Sep 18, 2025
It's about a 20-minute walk from Jiaoxi Transfer Station. To find it, enter the road at Tangweigou Park, and it's the first street on your left. The only minor issue was the soundproofing, which wasn't great, but it was acceptable.
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Guest User
Comfy Family Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 15, 2025
Very helpful staff, parking facilities in the building and 24hr laundromat just downstairs. Room was clean, tidy and in very good condition. Great view from the bathroom, floor to ceiling window to enjoy when bathing. Very convenient location too. Would recommend.
Ai-lee
Standard Double Suite
Stayed in Dec 2024
Couple
2 review
8.0/10
Very good
Posted on Feb 2, 2025
The place is nice but a little bit old. We had a hard time on parking our service☺️. But worth the money.
Paul#1309
Standard Double Suite
Stayed in Mar 2025
Family
18 review
9.0/10
Great
Posted on May 2, 2025
arriving late at the hotel lucky the reception still opens. Room is big and spacious. Hot Spring facilities in the room is good too. water flow fast.
Room was also provided with dehumidifier which is very good cause of the steam humidity level may be higher but with that it will lower down and get rid of the water.
parking was offsite have to walk abit to the parking spot but its free
Lynleesays
Mezzanine Family Room
Stayed in Mar 2025
Family
9 review
9.5/10
Amazing
Posted on Apr 16, 2025
Easy check in. Family room is located at a separate building. Big toilet as it includes the hot spring tub. The stairs up to the other bed is a little dangerous for young kids though, as they're a bit higher than usual step height; have to supervise closely. Space is quite tight for 3 luggages.
李小pika
Mezzanine Family Room
Stayed in Dec 2024
Family
27 review
10/10
Outstanding
Posted on Mar 26, 2025
It is a two floors in one type of apartment and transform for bed and breakfast use. The two king beds is sufficient for two family with three members each. The bath tub is big enough for 4-5 people. Will come back again.
Joseph go go go
Mezzanine Double Room
Stayed in Oct 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jan 17, 2026
Nice place very good to eat
Guest User
Quadruple Suite
Stayed in Aug 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 9, 2024
Recommended. The staff very kind and good service. The location is still ok although is a bit far from the jiaoxi train station (need walk 10min) but still acceptable. The room is super nice and awesome. Love their service and the room. Great value for the price!
Ke Love Tim
Mezzanine Double Room
Stayed in Dec 2023
Family
26 review
8.0/10
Very good
Posted on Jan 3, 2024
Nice hotel, great view and location, near the shopping and restaurant area.