Shamei Holiday Hotel

Shamei Holiday Hotel Reviews

Shamei Holiday Hotel

East Side of the Affiliated Hospital, No. 1280 Qinghe South Street (Intersection with Liupanshan Road), Xingqing District, Yinchuan, Ningxia, 750000, ChinaView hotel details
Shamei Holiday Hotel
Shamei Holiday HotelShamei Holiday HotelShamei Holiday Hotel
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Guest Reviews of Shamei Holiday Hotel

9.2/10
Very Good
619 reviews
Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.3
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All reviews(619)
Positive reviews(599)
Reviews with photos/video(127)
Friendly front desk staff(74)
Convenient parking(66)
Delicious breakfast(60)
Classy environment(55)
Large rooms(42)
Perfect for business trips(10)
Has facilities for children(3)
Family activities available(3)
Negative reviews(20)
Guest User
Guestroom - Multi-Person Occupancy (Floor Heating)
Stayed in Aug 2026
Family
1 reviews
10/10
Outstanding
Posted on Sep 6, 2026
Overall, my stay was excellent, definitely a five-star review! The staff were incredibly friendly and patient, making the service feel very comfortable. The room's cleanliness was top-notch; it was spotless with no strange odors, and the bathroom area was also very tidy. The comfortable experience and the outstanding service attitude were the highlights, and it offers good value for money. I highly recommend it to everyone.
Original textTranslated by Google
Response from Property: 哇，看到您這麼用心的好評我們整個團隊都開心壞啦！特別高興您能喜歡我們的服務和衞生，前台小夥伴那天還説您特別好溝通呢～能讓您住得舒心就是我們最在意的事，性價比能合您心意就更好啦，太感謝您把我們推薦給大家，歡迎您下次再來這邊玩的時候一定還住我們這兒，我們給您留視野最好的那幾間選！😉
Guest User
Elegant 2-bed Room
Stayed in Nov 2025
Business traveler
5 reviews
10/10
Outstanding
Posted on Dec 16, 2025
Great attitude from staff, good environment, affordable price, excellent location, and nice night views.
Original textTranslated by Google
Response from Property: 親愛的朋友，感謝您這麼用心地分享入住體驗！看到您提到"態度好"特別開心，我們團隊一直把每位客人當家人一樣對待呢~您喜歡我們的夜景真是太好了，晚上在窗邊喝杯茶看城市燈光超治癒的！您説價格實惠我們更高興了，能讓客人覺得物超所值就是我們最大的成就感。期待下次還能為您準備温馨的房間，説不定會發現更多的驚喜哦！
Star Finder
Budget Queen Room
Stayed in Sep 2025
Solo traveler
38 reviews
8.0/10
Very good
Posted on Nov 23, 2025
A vintage style hotel with a comfortable room. However, it was disappointing that breakfast don’t start on time (twice) and one of the front desk staff was unprofessional. Not sure if I would stay there again.
Response from Property: 尊敬的客人，您好！非常感謝您抽出寶貴時間分享入住體驗。對於早餐未能按時供應及前台員工服務不夠專業的問題，我們深感抱歉，這確實是我們工作中的疏漏，未能為您提供應有的優質服務體驗。經過內部調查，早餐延誤是由於廚房人員調度不當，而前台員工的不專業表現則源於培訓不足。針對以上問題，我們已經採取了具體整改措施：首先，重新調整了廚房人員的工作安排，確保早餐準時供應；其次，加強了前台員工的培訓，提升服務意識和專業素養。目前，這些措施已全面落實，我們承諾今後將杜絕類似問題的發生。您的反饋對我們至關重要，我們真誠希望有機會再次為您服務，併為您帶來更完美的入住體驗。期待您的再次光臨！祝您生活愉快！酒店客服經理 敬上
Lami8
Guestroom - Multi-Person Occupancy (Floor Heating)
Stayed in May 2026
Solo traveler
504 reviews
10/10
Outstanding
Posted on Aug 23, 2026
The place is good, the room is big and quiet. The staff are friendly
Response from Property: 非常感謝您的認可呀！聽到您説我們房間寬敞安靜、位置好，工作人員也友好，真的太開心啦。我們一直都希望每一位來住的客人都能住得舒服放鬆，您滿意就是我們最開心的事啦，歡迎您下次再來這邊玩的時候還住我們這兒呀~
Guest User
Executive Double Room
Stayed in Dec 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Mar 28, 2026
Very good location and also very cheap p
Response from Property: We are deeply grateful for your generous support and the perfect rating, which we cherish greatly! We are delighted to have provided you with a satisfying experience through our prlocation and affordable prices. We will continue to serve you with care and look forward to welcoming you back!
Guest User
Budget Queen Room
Stayed in Jul 2024
Solo traveler
39 reviews
9.5/10
Amazing
Posted on Aug 17, 2024
Really good and clean room which is always appreciated. The staff didn’t speak english but we were able to communicate with a translator. They were helpful and always on a good mood. It is really close to the south bus station. Some good restaurants nearby.
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
dave@98
Superior Queen Room
Stayed in Nov 2023
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Feb 5, 2024
The hotel is good , so friendly and the hallways are quiet, the staff is helpful
Response from Property: Thank you for your positive feedback！Welcome to you next time！
Guest User
Budget Queen Room
Stayed in May 2024
Business traveler
17 reviews
2.0/10
Posted on Jun 9, 2024
No clean and hotel staff is not friendly
Response from Property: Dear Guest, Hello! Thank you very much for coming to sha mei Holiday Inn, I am sorry that the check-in did not meet your expectations, I apologize on behalf of all staff, if there are any problems during the check-in period, you can contact the hotel front desk to help you solve! Thank you for your understanding. Have a nice trip.
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Business traveler
3 reviews
10/10
Outstanding
Posted on Sep 24, 2023
Perfect for my business trip, the staff was very attentive, and the location was ideal. highly recommended!
Response from Property: Hello, distinguished guest! Thank you for your stay, we will continue to maintain high quality excellent customer service standards, and strive to create a comfortable and warm stay for each guest experience. Thank you very much for your comments! Looking forward to your look forward to your visit again yo! Have a nice life!
GS7
Superior Queen Room
Stayed in Oct 2023
Traveling with friends
135 reviews
10/10
Outstanding
Posted on Nov 25, 2023
It was beyond my expectations.
Response from Property: Hello, distinguished guest! Thank you for your support and love to our hotel, we will continue to strive to provide you with better services and comfortable accommodation environment. Looking forward to your visit again, I wish you a pleasant trip!
Taoaige
Budget Queen Room
Stayed in Jan 2026
Solo traveler
36 reviews
7.5/10
Posted on Feb 18, 2026
The rooms are spacious and bright, clean, and large. Shopping around the area is not very convenient. Parking is available in front of the door. Each room has two bottles of cheap purified water, and you can't ask for more. If you need more, you can go to the small shop next door. The small shop closes early during the Spring Festival, which is a bit of a downside.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your recognition and positive feedback on our hotel! We are always committed to providing every guest with a comfortable and clean stay, and your satisfaction is our greatest affirmation. The cleanliness, environment, and maintenance of our rooms and facilities are our daily priorities, and we are delighted that you felt our attentiveness. The standard bottled water was provided in sufficient quantities; we sincerely apologize for the inconvenience caused by our staff. Even the complimentary hot water upon departure was a management issue, and we have already taken corrective measures. We look forward to your next visit and will continue to provide you with a more pleasant stay through high-quality service! We wish you a pleasant life and all the best!
Guest User
Budget Queen Room
Stayed in Apr 2026
Family
5 reviews
2.0/10
Posted on May 4, 2026
Extremely poor experience; even basic facilities are not guaranteed. My stay at the Meisha Holiday Hotel was a terrible experience overall. The room was filthy, clearly not cleaned properly, which was very unpleasant. The showerhead had absolutely no hot water, and the water pressure was extremely low, making it impossible to wash properly. When I called the front desk, they just cited peak season and full occupancy as an excuse, offering no solutions. Furthermore, there was no humidifier in the room, making it unbearably dry. With hot water, water pressure, basic cleanliness, and essential facilities not being guaranteed, both service and facilities are subpar. I highly do not recommend staying here.
Original textTranslated by Google
Response from Property: 尊敬的客人：感謝您選擇入住我們酒店並分享您的寶貴意見。對於您在入住期間遇到的衞生和設施問題，我們深表歉意。經過調查，這確實是由於我們近期客房清潔流程監管不到位，以及設施更新計劃執行滯後所致。目前我們已經採取以下整改措施：1. 已全面加強客房清潔質量檢查，實行三級查房制度；2. 啟動客房設施更新計劃，首批樣板間將於下月完成改造；3. 對布草供應商進行重新招標，確保統一標準的全新棉織品投入使用。我們理解這次入住未能達到您的預期，為表歉意，誠邀您下次入住時體驗我們升級後的行政樓層客房。如需任何協助，歡迎隨時致電客服熱線。期待能有機會為您提供更好的服務體驗。
Guest User
Triple Room
Stayed in Apr 2026
Family
4 reviews
9.5/10
Amazing
Posted on May 4, 2026
A four-star hotel, inexpensive, probably because of the low price there was no welcome fruit, but the generous supply of bottled water was a good thing. The hygiene was good, the restaurant was a buffet, mostly vegetarian, but the soy milk and milk were quite good. The service was good, but the shower water wasn't hot enough.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at our hotel and sharing your experience! First of all, we sincerely apologize for the issue of insufficient hot water in the shower. This was indeed our oversight and caused you inconvenience. After inspection, we found that it was due to unstable hot water system regulation in some rooms, which was an oversight on our part in equipment maintenance. We have now conducted a comprehensive inspection and adjustment of the hot water system in all rooms to ensure a stable and comfortable water temperature. We have also increased the frequency of daily equipment inspections to prevent similar problems from recurring. Thank you again for your understanding and patience; your feedback is very important to us! We hope to have the opportunity to provide you with a more comfortable stay next time and look forward to your next visit!
ঞ᭄Awayꦿ࿚໌້ᮨ
Budget Queen Room
Stayed in Mar 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on Apr 22, 2026
The service was excellent, the rooms were extremely comfortable, and it was a perfect place to stay while traveling.
Original textTranslated by Google
Response from Property: Dear guest, we are so happy to see your message! Your recognition of the hotel's environment, service, and facilities is the greatest encouragement for us. Providing you with a comfortable stay is our greatest wish. We look forward to seeing you again! We will continue to strive to make every encounter feel as warm as coming home. Wishing you success in your work and a safe journey!
Birulibeika
Executive Suite
Stayed in Sep 2025
Family
87 reviews
8.0/10
Very good
Posted on Oct 9, 2025
Pros: The room design is excellent. The suite has two bathrooms and a large bathtub, which the kids loved. The front desk service was excellent, and there was complimentary tea in the lobby. Cons: The window faces a main road, so it's quite noisy during the day. A cockroach crawled into the kettle with cooled water. I recommend regular insecticide spraying, as the room is tightly sealed, and leftover food can easily breed insects if not properly cleaned. Overall, for this price, this large suite is incredibly good value.
Original textTranslated by Google
Response from Property: Dear Guest, First of all, thank you for taking the time to share your stay experience! We sincerely apologize for the poor soundproofing of the windows and the presence of cockroaches in your room. This truly reflects shortcomings in our soundproofing and hygiene management, causing you inconvenience, for which we deeply regret. Regarding room hygiene, the hotel has a professional pest control company perform monthly disinfection, but it's impossible to completely prevent all infestations! We have also thoroughly cleaned and disinfected all kettles and other equipment, and have arranged for dedicated personnel to conduct regular inspections to ensure strict adherence to hygiene standards. We value your feedback and have incorporated your suggestions into our improvement plan. To express our apologies, we sincerely invite you to enjoy a complimentary room upgrade or late check-out service on your next stay, hoping to provide you with an even better experience. Thank you again for your valuable feedback. We wish you and your family a pleasant stay and look forward to your next visit!