Sotetsu Fresa Inn Yokohama Sakuragi-Cho

Sotetsu Fresa Inn Yokohama Sakuragi-Cho Reviews

Sotetsu Fresa Inn Yokohama Sakuragi-Cho

5 Chome-49 Honcho, Naka Ward, Yokohama City, Kanagawa Prefecture, 231-0005, JapanView hotel details
Sotetsu Fresa Inn Yokohama Sakuragi-Cho
Sotetsu Fresa Inn Yokohama Sakuragi-ChoSotetsu Fresa Inn Yokohama Sakuragi-ChoSotetsu Fresa Inn Yokohama Sakuragi-Cho
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Guest Reviews of Sotetsu Fresa Inn Yokohama Sakuragi-Cho

9.5/10
Amazing
344 reviews
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.6
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All reviews(344)
Positive reviews(339)
Reviews with photos/video(92)
Convenient location(67)
Easy to get around(66)
Close to metro(38)
Delicious breakfast(21)
Friendly front desk staff(18)
Nice toiletries(13)
Would stay again(10)
Loved the view(9)
Negative reviews(5)
H.S. Lee
Deluxe Double Room - Non-Smoking
Stayed in Apr 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The hotel was clean and well-maintained, and its location was very convenient, with easy access to the nearby metro station. However, the sound insulation could be improved, as traffic noise from the road was noticeable, especially at night. The breakfast was the same every day and became a bit repetitive due to the limited variety of options available. Despite these minor drawbacks, I was generally satisfied with my stay. The hotel offers good value for money and is a practical choice for travelers looking for convenience and affordability.
grumpyml
Standard Double Room - Non-Smoking
Stayed in Mar 2026
Family
28 reviews
8.0/10
Very good
Posted on Apr 24, 2026
This is the first hotel I've stayed in that offers a manual laundry basket for rent – I've never seen that before! They also have a great variety of toiletries, and clean pajamas are available on every floor. The only downside is that the room isn't ideal for people who get hot easily; the duvet is too thick and the AC doesn't go down low enough.
Original textTranslated by Google
Response from Property: 感謝您入住本飯店並提供寶貴意見。我們將內部分享您的建議,並致力提升服務品質。誠摯期待您再次光臨。
Guest User
Premium Twin Room + Sofa - Smoking
Stayed in Mar 2026
Solo traveler
21 reviews
10/10
Outstanding
Posted on Apr 22, 2026
The location is super convenient! Just downstairs from the hotel is the Bakurocho subway station, and it's a short walk from Exit 5. You can get directly to Shinjuku, Shibuya, and Ikebukuro. If you walk straight from Exit 6, you'll find the airport limousine bus stop for Haneda, which costs 1000 JPY per person. Although it makes a few stops, it generally gets you there in about an hour. The room itself was incredibly comfortable and spacious – a truly pleasant surprise! The separate wet and dry areas in the bathroom are a huge plus! Even though it was a smoking room, there wasn't a strong smell, and the cleanliness was excellent. 👍
Original textTranslated by Google
Response from Property: 感謝您入住本飯店並提供寶貴意見。我們將內部分享您的建議,並致力提升服務品質。誠摯期待您再次光臨。
Guest User
Superior Double Room - Non-Smoking
Stayed in Feb 2026
Solo traveler
26 reviews
10/10
Outstanding
Posted on Mar 16, 2026
The room isn't huge, but it's very well laid out and comfortable to stay in. They offer a variety of bath bombs, so taking a bath each day feels different and enjoyable. The staff are all very friendly and polite.
Original textTranslated by Google
Response from Property: Thank you for staying at our hotel and for providing valuable feedback. We will share your suggestions internally and strive to improve our service quality. We sincerely look forward to your next visit.
Guest User
Standard Double Room - Non-Smoking
Stayed in Jan 2026
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The hotel is super close, literally right at Exit 3 of Carriage Road (Mache Dao), just a 2-minute walk. The room isn't huge, but it's perfectly fine and you can even open your suitcase. Overall, it's great value for money.
Original textTranslated by Google
Response from Property: 感謝您入住本飯店並提供寶貴意見。我們將內部分享您的建議,並致力提升服務品質。誠摯期待您再次光臨。
TLK62
Bellevue Twin Room(Standard Special View ) - Non-Smoking
Stayed in Jan 2026
Traveling with friends
36 reviews
10/10
Outstanding
Posted on Feb 18, 2026
The room was quite spacious with a decent view. It's right next to the subway exit, and there's a convenience store just across the street.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel. We also appreciate you taking the time to share your feedback about your stay. We look forward to welcoming you back again.
Anonymous User
Premium Twin Room + Sofa - Smoking
Stayed in Dec 2025
Solo traveler
49 reviews
9.7/10
Amazing
Posted on Jan 23, 2026
The hotel boasts convenient transportation and is situated in a bustling area. The rooms are spacious and immaculately clean. It's a pleasant walk to Chinatown, and there are numerous dining options near Sakuragicho Station. The hotel is close to Yokohama's most vibrant district.
Original textTranslated by Google
Response from Property: Thank you for staying at our hotel. We are happy to assist you with your stay. We look forward to welcoming you back again.
TT-xian-xuan
Comfort Double Room + Sofa - Smoking
Stayed in Dec 2025
Family
5 reviews
10/10
Outstanding
Posted on Jan 17, 2026
Very thoughtful and considerate... You can pick up whatever you need on the second floor. I'll definitely come again.
Original textTranslated by Google
Response from Property: Thank you for using our hotel. We appreciate you sharing your feedback with us. We will share your feedback with our team and strive to provide even better service. We look forward to welcoming you back soon.
Guest User
Comfort Double Room + Sofa - Non-Smoking
Stayed in Nov 2025
Family
29 reviews
9.0/10
Great
Posted on Dec 20, 2025
Stayed a night for 3. Room not very spacious but it’s okay a typical Japanese hotel. Strategic location. Convenient as Lawson every corner. Walking distance around 10mins to Yokohama red brick warehouse and cup noodles museum.
Response from Property: Thank you for staying at our hotel. We are very happy to make your stay with us comfortable and supportive. We look forward to welcoming you again.
Derrick Y
Comfort Double Room + Sofa - Non-Smoking
Stayed in Nov 2025
Family
4 reviews
8.0/10
Very good
Posted on Dec 31, 2025
A very nice hotel located close to world porters and also the mrt and also walkable to the nice bits of yokohama. Very clean and helpful staff. Lots of nearby eateries as well..we walked to Chinatown and also world porters and cosmo world
Response from Property: Thank you for staying at our hotel. We are very happy to make your stay with us comfortable and supportive. We look forward to welcoming you again.
Gkaikaixinxin
Superior Double Room - Non-Smoking
Stayed in Apr 2026
Family
7 reviews
4.5/10
Posted on May 29, 2026
Very disappointed with this booking. I specifically reserved a non-smoking room, but the room reeked of a very unpleasant musty smell. I asked the staff to switch rooms, but he said all rooms had that smell and just brought an air freshener. It didn't help much even after half an hour. So disappointed.
Original textTranslated by Google
Response from Property: 感謝您入住相鐵FRESA INN橫濱櫻木町。儘管您特意預訂了禁煙客房,但因房間內的異味給您帶來了不愉快的入住體驗,我們深表歉意。此外,在您向我們反映問題後,我們未能提供令您滿意的解決方案,對此我們再次致以誠摯的歉意。雖然我們進行了除味處理,但未能有效改善情況,未達到您的期望,我們對此深感遺憾。我們將認真對待您此次提出的寶貴意見,進一步加強客房異味檢查以及清潔和設施維護工作。同時,我們也將改進員工在接到客人反饋時的應對方式,努力為客人提供更加妥善的服務。感謝您抽出寶貴時間向我們提出意見和建議。謹致誠摯的歉意與感謝。
Sudlrman
Superior Double Room - Non-Smoking
Stayed in Apr 2026
Solo traveler
11 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Prime location. Right in front of a station exit and just a few minutes walk to major attractions. The room was pretty spacious and comfortable for solo.
Response from Property: Thank you very much for staying with us and for sharing your feedback. We are pleased to hear that you enjoyed our convenient location and found your room spacious and comfortable. We look forward to welcoming you again.
Guest User
Premium Twin Room + Sofa - Smoking
Stayed in Apr 2026
Family
17 reviews
10/10
Outstanding
Posted on May 12, 2026
Great location and excellent service! The room was very clean. Yokohama is such a comfortable city, I absolutely love it!
Original textTranslated by Google
Response from Property: 衷心感謝您此次選擇入住本酒店。同時,也非常感謝您抽出寶貴時間為我們留下評價。今後,我們全體員工將繼續努力,不斷提升服務質量,力求為您提供更加舒適的入住體驗。誠摯期待您的再次光臨。
Anonymous User
Comfort Double Room + Sofa - Non-Smoking
Stayed in Mar 2026
Family
2 reviews
8.7/10
Very good
Posted on May 14, 2026
The room is a bit small but clean and tidy. It's very close to the Red Brick Warehouse and Chinatown.
Original textTranslated by Google
Response from Property: 衷心感謝您此次選擇入住本酒店。同時,也非常感謝您抽出寶貴時間為我們留下評價。今後,我們全體員工將繼續努力,不斷提升服務質量,力求為您提供更加舒適的入住體驗。誠摯期待您的再次光臨。
Guest User
Standard Double Room - Non-Smoking
Stayed in May 2026
Booked for others
65 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Great location, very convenient for getting around, and the room was clean and tidy.
Original textTranslated by Google
Response from Property: 感謝您選擇入住本酒店。同時,衷心感謝您在百忙之中與我們分享寶貴的入住體驗和意見。我們誠摯期待您的再次光臨,並將一如既往地為您提供優質的服務。祝您一切順利!