121 Mannoucho, Yonago City, Tottori Prefecture, 683-0065, JapanView hotel details
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Guest Reviews of Yonago Universal Hotel
8.3/10
Very good
355 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities7.8
Service8.4
Cleanliness8.2
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All reviews(355)
Positive reviews(338)
Reviews with photos/video(143)
Great value for money(111)
Tasty dinner(43)
Relaxing hot springs(40)
Convenient location(37)
Strange smell in room(15)
Perfect for business trips(9)
Close to train station(8)
Stayed multiple times(7)
Negative reviews(17)
Anonymous User
Double Room-Non-Smoking
Stayed in Nov 2025
Couple
4 reviews
9.0/10
Great
Posted on Jan 4, 2026
I think when I booked there was breakfast included, and in there was a big propaganda free meals breakfast and dinner in Japanese, but as I understand, because of new year?The view in the morning was very nice, but it was in painting reform…
The rest was good, staff very nice.
The first rising of the year 2026 from the window of the room
Sam✨
Twin Room-Non-Smoking
Stayed in May 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jun 8, 2026
The hotel was looking good, and the room was very clean and neat! We had a lovely stay!
Anonymous User
Twin Room-Non-Smoking
Stayed in Aug 2025
Family
9 reviews
10/10
Outstanding
Posted on Sep 15, 2025
The hotel is very easy to find; you can spot it as soon as you exit Yonago Station. While the rooms are a bit basic, the bathrooms are decent, and the large public bath on the 15th floor is perfect for unwinding after a day of travel. The hotel offers both breakfast and dinner, making it excellent value for money.
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Nyams
Single Room-Non-Smoking
Stayed in Feb 2026
Other
6 reviews
9.0/10
Great
Posted on Mar 11, 2026
BEST COST PERFOMANCE HOTEL Right opposite the JR Yonago station. Ok, yes its a little old and run down, but its a less than 5min walk from the station, rooms are bigger than normal business hotels in Japan (The single room has a queen size bed and a sofa !) , has free basic dinner and breakfast option for the guests, and service is good. The only down side was the stairs in front of the main entrance. They do not have any elevators there. But overall reccomend to all travelers.
Anonymous User
Single Room-Non-Smoking
Stayed in Jul 2025
Solo traveler
12 reviews
8.5/10
Very good
Posted on Aug 27, 2025
The hotel is located close to the Yonago station. The room is equipped with reasonable facilities and the price includes breakfast and dinner. Very good value for money.
joanhung
Double Room-Non-Smoking
Stayed in Jun 2025
Family
15 reviews
8.5/10
Very good
Posted on Sep 2, 2025
The room was spotless, and the front desk staff were friendly. Plus, two meals were included, which was fantastic!
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Guest User
Twin Room-Non-Smoking
Stayed in May 2025
Family
17 reviews
4.5/10
Posted on Jun 29, 2025
Booked a non-smoking room but ended up with a room tinted with cigarette smoke. There are stairs at the front entrance, creating great hardship for someone carrying luggage. Only one point to gain credit is the free meal.
Guest User
Single Room-Non-Smoking
Stayed in May 2025
Traveling with friends
2 reviews
9.0/10
Great
Posted on Jun 23, 2025
The hotel is very close to Yonago Station, and the decor was newer than I expected. The complimentary dinner was delicious and very filling, while the free breakfast was pretty standard. However, for this price, there's really nothing to complain about. The only drawback was that the mini-fridge was quite noisy and couldn't be switched off.
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Anonymous User
Twin Room-Smoking
Stayed in Apr 2025
Couple
105 reviews
7.2/10
Posted on May 23, 2025
I stayed for two consecutive nights. Universal, a chain hotel, seemed popular with business travelers. Unfortunately, I was assigned a room on the 2nd floor. The entire hallway was damp, musty, and had an unpleasant odor. The room itself was cramped and looked nothing like the pictures on Ctrip. What made it worse was that it was a smoking room, and the smell was incredibly foul – impossible to get rid of even with the window open. On the positive side, complimentary breakfast and dinner were offered.
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Guest User
Single Room-Non-Smoking
Stayed in Mar 2025
Solo traveler
5 reviews
9.5/10
Amazing
Posted on Apr 23, 2025
The hotel is located near Yonago station. It is very convenient. Hotel offered 2 meals a day and I was very satisfied with it. The meals were nice for me. Nevertheless the price was cheap. The lobby was also great and all staff were kind. I will absolutely recommend this hotel to my friends
Y-M-Y
Twin Room-Non-Smoking
Stayed in Apr 2026
Family
3 reviews
8.0/10
Very good
Posted on May 30, 2026
Location is near station, very convenient.
SANTA12
Single Room-Non-Smoking
Stayed in Mar 2025
Solo traveler
176 reviews
9.0/10
Great
Posted on Apr 12, 2025
Best hotel. Well-appointed rooms. Delicious dinner free. Free breakfast. Humble staff. 2min from Yonago train station. 5min from Aeon supermarket
Guest User
Twin Room-Smoking
Stayed in Aug 2025
Couple
10 reviews
9.5/10
Amazing
Posted on Oct 6, 2025
The room was decent, but the two meals included made it good value for money. My only confusion was that one of the beds seemed to be made from two sofas or something similar, with a gap right in the middle. It was already a single bed, not very big, and lying in the middle was uncomfortable; you'd almost fall off either side.
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Guest User
Twin Room-Non-Smoking
Stayed in Aug 2025
Couple
10 reviews
10/10
Outstanding
Posted on Sep 14, 2025
Spacious rooms with large beds. Free breakfast and dinner are included. The service attitude is impeccable, and the hotel even offers free hot spring baths. Plus, luggage storage is available. Excellent value for money.
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Baoqiwang
Double Room-Non-Smoking
Stayed in Jul 2025
Couple
6 reviews
7.0/10
Posted on Sep 15, 2025
The facilities are quite old, and the hygiene is just average, but it's a good deal because it's cheap and you can really feast on the breakfast.