WoodSpring Suites Yorktown Newport News

So the floor in the room could have been cleaner. The bathroom was very clean. The carpets on the 3rd floor are very stained. A woman with a dog let her dog pee on the door to the elevator on the ground floor and did absolutely nothing. She just kept on walking which makes me think some of the cleanliness problems are due to the clientele that is staying there and not the lack of staff trying to do their best. Regarding the staff: ALL of them were professional, friendly and nice. Will the desk manager went above and beyond. The two other ladies (sorry I don’t know their names) were just the nicest. I will say this is a good location to stay at if you plan on seeing the Jamestown, Yorktown and Williamsburg 250th US Anniversary events and museums. Very centrally located.

Place and room were clean. Room had odd smell, bathroom faucet had no pressure, unable to use and bed was not the most comfotable. On bottom floor, so noise from next room up was very noticeable. For price, you get what you pay for. Convenient to a Walmart and Walgreens. In a pinch, it was satisfactory for a place to stay.

Fresh pee stains on the toilet, fecal stains in the bowl, and hair in the tub. I questioned if the room had been cleaned since the last guest. Door and window locks malfunctioned. Manager said "we're short staffed in housekeeping. That was evident, and made the room feel even dirtier than it was.

Parking and check in was easy. The front desk was friendly and prompt. The room was impeccably clean. All of the linens were white. Everything seemed to be wiped down smelled fresh and the air conditioning was great. I’m actually shocked that I paid the price I did. I would’ve thought that a room like that would’ve went for more. I definitely will come back if I’m in the area!

My room smelled like an unclean dog. To the point , my son and I had horrible headaches. I reported to the front desk 3 times. If this is going to be a pet friendly environment, I would hope they had proper cleaning supplies.

I was on the first floor near the entrance and heard their security door open and close (loudly) at least 200 times. Property was clean and in good repair. No curtains on the window - just hard to seal blinds. Lots of nearby road noise from motorcycles and large trucks. So - facility was in decent shape, but noise dampening was bad.

The room smelled really bad when we first walked in. Found the trash can was full (including dirty diapers). The window was left open (assuming they were airing it out). Dishwasher wasn’t emptied as well. The staff handled the issue immediately and we appreciate their efforts.

The room is spacious with necessary furnitures, except no clothes hangers and no soap or tissue. Staff is nice and helpful. Parking is easy. surroundings are quiet behind a Walgreen store. Just towels are not clean enough with residual hairs on a few of them in our room.

Pros - this hotel is super affordable and fairly modern and clean, and the staff was helpful and kind. Location is good for getting around and lots of restaurants and things to do nearby. Large parking lot, but lots of potholes in one entrance and the other entrance is shady without any signage, having to go through a drugstore parking lot to get to the hotel parking lot. Cons - So many. The biggest reason for the 3 rating are the beds. You can see in most other reviews. The beds are simple metal frames, thin mattresses, and no box springs. They are uncomfortable and more importantly they are incredibly squeaky and noisy. Each bed has 3 square "pillows" that are maybe 12" x 12" at most, and not real pillows at all. Super lumpy, uncomfortable, and tiny. There are other cons to this hotel, but what you need most in a hotel is a decent place to sleep. And this, unfortunately, is not it. The walls are paper thin, you can hear the neighboring room have a normal conversation. The hotel is advertised as an extended stay, but in order to stay for longer than a weekend, you will need to bring everything in yourself. There is a kitchenette with completely bare shelves and drawers. Not even a water cup. Super weird. No hangers in the closet. No curtains on the window, just blinds that let in lots of light to wake you up early. If you're on a tight budget, maybe stay here! But bring your own pillows, an eye mask, ear plugs, and kitchen gear.