Holiday Inn YORK by IHG

This was the second time we stayed here. Lovely location. Not too far from York City Centre but far enough for serene environment. Taking a Uber to the Shambles costs about £6-7. Clean rooms.

The staff is nice. The room is clean. The air conditioning is good.

Found walnuts under the mattress near the edge, glad I don’t have a nut allergy or a family staying in that room with a toddler who has allergies. Could’ve ended up pretty serious if a small child had eaten a nut.

Very clean and tidy room. The staffs are friendly and helpful. It’s located in the south of York though, not very close to city centre, but would be perfect if you have a car.

Perfect location for York racecourse  The food was amazing  However the rooms were very poor , carpets stained paintwork very dated , no running water in the room on arrival , asked for the hard pillows to be changed but nothing happened.  Not wat you expect from a holiday inn hotel when you pay top money

The service was fantastic. Clean, comfortable spacious. A special shout out to Ruby one of the afternoon, evening wait staff. Great memory, great sense of humour. Thanks Ruby. We'd highly recommend. Good location.

The hotel was clean and the staff were very friendly and easy to communicate. The check-in and check-out processes were very fast and efficient. Definitely would recommend for travellers especially those who want to stay outside of the main city areas to the peacefulness of the area.

The hotel was in an excellent location to visit York. The breakfast was varied, good quality and the food was always replenished. The restaurant also had a good choice of meals. We booked a premium king size room for 2 nights. The bedroom was a good size but was let down by a tiny bathroom, which only had an over the bath shower. The toilet seat was lose and the walls had marks on them. We reported this to reception and the toilet was fixed immediately . We chose a premium room with the expectation that the bathroom would also be premium and have a walk in shower. The room did benefit from a mini fridge with a few complimentary items which was a nice touch.