Malmaison York

Malmaison York Reviews

Malmaison York

2 Rougier St, York, YO90 1UU, United KingdomView Hotel Details
Malmaison York
Malmaison YorkMalmaison YorkMalmaison York
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Malmaison York

9.0/10
Great
43 review
Verified reviews
Location9.3
Amenities8.9
Service8.8
Cleanliness9.1
Filter by:
Sort by:
All reviews(43)
Positive reviews(42)
Reviews with photos/video(14)
Awesome rooms(18)
Convenient location(12)
Awesome stay(10)
Easy to get around(8)
Close to train station(8)
Large rooms(7)
Great service(7)
Negative reviews(1)
Deguy
Family Suite
Stayed in Jun 2025
Solo traveler
59 review
9.5/10
Amazing
Posted on Sep 10, 2025
This exquisite hotel provides exceptional value for your money and is ideally located for immersing yourself in the local attractions! The surroundings are absolutely breathtaking, making it a perfect base for your adventures. Whether you're looking to explore charming nearby villages or enjoy scenic views, this hotel offers a beautiful haven to return to after a day of discovery.
Anonymous User
Standard Double Room
Stayed in Sep 2025
Couple
1 review
9.0/10
Great
Posted on Oct 22, 2025
We enjoyed our stay. The food and service was lovely. The Malmaison is just a short walk from The Shambles.
Guest User
Club Room
Stayed in Jun 2025
Couple
1 review
8.0/10
Very Good
Posted on Aug 1, 2025
Lovely modern hotel, convenient location, very comfortable beds. Breakfast was very nice pay £25 pp which seems a lot but you get a free cocktail which are £12.50 so breakfast was only £12.50
Anonymous User
Club Room
Stayed in Mar 2025
Solo traveler
4 review
9.0/10
Great
Posted on Jul 18, 2025
Very convenient, located a short walk from the train station and town. Clean and modern with spacious rooms.
Guest User
Club Room
Stayed in Aug 2024
Couple
1 review
9.5/10
Amazing
Posted on Sep 28, 2024
First time in this chain will definitely look to book again in this location and elsewhere. Room facilities and layout great very relaxing. Only issue was a faulty hairdryer which I reported to reception & they apologised. Good location in York for train travellers 5 minutes from the station . Centrally located for key sites. Breakfast was well worth it individually ordered & cooked  worth it. Lovely views from the room river wall and minster
Guest User
Standard Double Room
Stayed in Mar 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Apr 25, 2025
I just stayed a night. Conveniently located near the Train Station. Very clean.
Guest User
Suite
Stayed in Jun 2024
Family
7 review
10/10
Outstanding
Posted on Jul 27, 2024
A very modern hotel close to York train station . Everything is perfect except for the light band around the bed is a bit annoying.
Guest User
Standard Double Room
Stayed in Nov 2024
Family
4 review
8.0/10
Very Good
Posted on Dec 25, 2024
The quality of food is quite good, except not many choices are provided at buffet bar on Christmas Day.
Guest User
Standard Double Room
Stayed in Aug 2024
Couple
9 review
9.0/10
Great
Posted on Sep 27, 2024
Very good location if you are taking train. It was very convenient to find restaurants, convenient stores just around the hotel. The important landmarks, places of interest, walking streets, shopping and eateries are just around 500m away. Spacious room for couple. We liked the very modern interior, tea & coffer, cookies provided daily.
Guest User
Club Deluxe Room
Stayed in Oct 2024
Business traveler
18 review
10/10
Outstanding
Posted on Feb 16, 2025
Great hotel well kept and friendly staffs.
Guest User
Club Deluxe Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 17, 2025
Friendly and professional
M42727****
Standard Twin Room
Stayed in Aug 2025
Family
37 review
10/10
Outstanding
Posted on Oct 10, 2025
The hotel has a great location, close to the city wall and train station, and there are many Chinese supermarkets and restaurants nearby. The rooms are spacious, but the beds in the twin rooms are a bit small.
Original textTranslated by Google
Anonymous User
Standard Double Room
Stayed in Jul 2025
Family
7 review
9.0/10
Great
Posted on Aug 8, 2025
I arrived at the hotel at 9:30 PM. The blonde receptionist asked for my first and last name and then checked in. Checking in was smooth and I was given a room on the highest floor. The room was well-insulated (though the window wouldn't open, and the air conditioning worked). The double room was spacious, with a 1.8m bed, probably two pushed together, and a comfortable firmness. It was fully equipped with a kettle, a hairdryer (a bit weak), toiletries, a refrigerator, an ironing board, and biscuits and drinking water. The bathroom and toilet had separate wet and dry areas, making them convenient. The interior design was pleasant, but the lighting was a bit off. A magnifying vanity mirror with LED lights was provided. The room was generally dim at night, but that wasn't enough to outweigh the benefits. Location: About a 10-minute walk from the train station (with luggage), the road can be bumpy. York Minster and the city center are both about a 10-minute walk away, which is quite convenient. There's a Starbucks downstairs, and for a larger supermarket, there's an M&S in the city center.
Original textTranslated by Google
6/9
205233****
Standard Double Room
Stayed in May 2025
Solo traveler
38 review
9.5/10
Amazing
Posted on Jul 1, 2025
Excellent location! Very close to the train station, within walking distance of the Butcher Street and Railway Museum. The city wall entrance is right next to the hotel. Overall, a very pleasant and convenient stay! 👍🏻
Original textTranslated by Google
Nanshanxiaomai
Family Suite
Stayed in Jun 2025
Family
7 review
6.5/10
Posted on Jul 28, 2025
The location is a 6-minute walk from the train station. The exterior is dated, while the interior rooms are upscale, but not very practical. Besides the buffet, breakfast requires ordering, which took a long time, and even my daughter's breakfast was forgotten. The sink drained very slowly, making it difficult to use. The hair dryer seemed like a first-generation product from the last century and was extremely difficult to use, completely inconsistent with the hotel's high standards.
Original textTranslated by Google