The room was very old and run-down. The split-unit air conditioner, which provides both heating and cooling, wasn't effective enough to warm the room in early March, when temperatures dropped to just a few degrees Celsius at night. It felt quite cold in the room in the evenings. There were no showering facilities inside the room; showers were only available outdoors next to the private open-air bath. In the cold winter temperatures, especially at night, this really detracted from the enjoyment of the private bath (in the end, both my wife and son gave up on using it because it was too cold). The wooden sliding door lock in the room was poorly made, and it took a lot of effort every time to get it to latch properly. Finally, most of the staff were foreign workers whose English wasn't very good (though I assume their Japanese was acceptable, as required by the Japanese government). This made communication difficult for foreign guests. The only thing I was somewhat satisfied with was the dinner, where the food quality was pretty decent.
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