Sanqingshan Junlan Resort Hotel (Eastern Jinsha Cableway) Reviews

Response from Property: 尊敬的賓客，特別感謝您對三清山開元名都度假村的細緻好評！看到您誇讚酒店近金沙索道、房間寬敞敞亮，更對管家靈芝的貼心服務念念不忘，我們真的特別開心。靈芝全程主動對接、幫拿行李、耐心解答遊玩疑問、快速響應需求，就是想讓您一行8人都能住得舒心、玩得順心。這份認可我們會轉達給靈芝，也期待您和朋友們下次再來三清山，我們繼續為您提供暖心服務！

Response from Property: 非常感謝您和愛人自駕三清山時選擇入住三清山開元名都度假村，並留下如此走心的好評！看到您認可我們員工規範熱情的服務、細緻用心的衞生清潔和舒適床品，我們倍感温暖。二樓餐廳的美味餐食、便捷的景區接送服務，能為您的旅途添彩，我們也由衷開心。酒店雖有些年頭，但我們始終用心打磨每一處細節，15 分鐘步行至景區的距離也特別適合自駕遊客。期待您和愛人下次再來三清山，我們在度假村等您！

Response from Property: ❤Thoughtful Service and Room Upgrade❤ We are so glad to have provided you with such a wonderful stay! Your recognition is our greatest encouragement. We are also very happy to have helped you solve your travel problems. Next time you come to Sanqingshan, we will definitely continue to welcome you with warm and thoughtful service. 😘

Response from Property: 非常感謝您選擇三清山開元度假酒店並給予五星好評！能讓您在旅途中邂逅三清山的壯麗景色，同時感受五星級的住宿體驗，我們深感榮幸！管家李羣留意到您的遠足需求並送上枴杖，這份貼心正是我們用心服務的縮影，很高興她的小舉動為您的行程增添了便利與温暖。酒店始終以一流設施（如觀景客房、豐富早餐）和細緻關懷，致力於讓每一位賓客都能乘興而來、滿意而歸。您的推薦是對我們最大的認可，期待您再次光臨，在雲端美景與貼心服務中，續寫更多美好回憶！

Response from Property: Thank you for your affirmation, it's nice to learn that you are happy with our rooms and location. We apologize for the inconvenience of the nighttime activities you mentioned and understand that this may have affected your stay experience. Dear guest, we take note of your feedback and thank you for giving us valuable comments. To improve the situation, we are preparing a new nighttime activity program, which will be launched in the near future, aiming to provide more diverse options for residents, especially when they are looking for relaxing time after hiking. In addition, we are considering increasing bar opening hours or cooperating to introduce local specialty beverage outlets to better serve tourists from all over the world. At the same time, our restaurant will extend its opening hours and enrich its menu in order to provide you with more food options. Once again, thank you for your valuable suggestions, and we are committed to providing a better service and experience. Looking

Response from Property: ❤酒店設施環境超棒❤非常感謝您對我們酒店設施、衞生、環境和服務的高度認可呀，能得到您的肯定我們真的很開心呢，後續我們也會繼續保持這樣的好狀態，為您提供更優質的入住體驗啦~

Response from Property: Dear guest,Thank you for your recognition and 5-star rating. We are delighted to hear that you are satisfied with our services and facilities. Our team is dedicated to providing excellent service to ensure a pleasant stay for every guest. Your praise is our greatest encouragement.We are proud to offer you a clean and modern room and swimming pool, allowing you to relax while enjoying the magnificent view. The variety and deliciousness of our breakfast menu are the result of our hard work, and we are glad that you enjoyed it. Our staff strives to provide attentive service and is always ready to answer your questions. We appreciate your mention of Ms. Lin Yan and her helpfulness. We will convey your praise to her to recognize her outstanding work.Our hotel is conveniently located, about a 12-minute walk from the Jinsha Cableway, providing easy access to Sanqing Mountain. We hope to provide you with a comfortable and convenient accommodation experience.Thank you once again for your recommendation and support. We look forward to welcoming you back in the future!

Response from Property: 感謝您對三清山開元酒店的滿分認可！期待您的下次光臨，祝您旅途愉快。

Response from Property: 感謝您入住三清山開元名都度假村。很高興您有一個愉快的入住體驗。您的評價給予了我們很多的喜悦和鼓勵，發現所需、滿足所想，始終是我們的待客之道！我們真誠期待與您再度相遇三清山！

Response from Property: Dear guest, Thank you for your high praise of our hotel. We are committed to providing guests with a comfortable and enjoyable experience. Our team has been working hard to maintain the high quality of service and facilities. We hope to have the opportunity to welcome you back again and continue to create beautiful memories for you.

Response from Property: Thank you very much for choosing our hotel and leaving such a detailed and heartwarming review! We are honored that Xiaolan and Xiaoluo at the front desk can upgrade your room type and introduce travel guides with their enthusiastic service to help you with your trip to Sanqing Mountain. The free gym, swimming pool, steam room and other facilities on the second floor allow you to enjoy a relaxing time during your trip, which is exactly our original intention to create a "travel living circle". We are very pleased to know that you are very satisfied with the rich and hygienic breakfast, the comfort and cleanliness of the room, the convenience of the underground parking lot and the quick check-in experience. The check-out gift is a small thought we prepared for you, and the quality control of disposable items is our insistence on details. Behind the responsive and efficient service is the practice of the "guest first" concept by all employees. As the preferred place to stay at the foot of Sanqing Mountain, we are very happy to be a warm station on your trip. Every word of yours is definitely our driving force for progress. We look forward to continuing to create a perfect experience for every arrival of yours with enthusiasm and professionalism in the future! The scenery of Sanqing Mountain is always there, and we welcome you home at any time.

Response from Property: Dear guest, thank you very much for choosing Kaiyuan and sharing this warm review! We are honored to know that you have gained all-round satisfaction during your two-night stay. Xiaolan at the front desk took the initiative to upgrade your quiet mountain view room and asked about your needs attentively, which is the epitome of our "customer-oriented" service concept. We will convey this affirmation to her seriously~ The cleanliness of the room, the convenience and transparency of the underground parking lot (direct access to the guest room), and the quiet environment surrounded by mountain views are all details that we have carefully polished. We are very happy to let you feel the comfort of "home away from home". The richness of breakfast (including local specialties), the high quality of the staff and the responsive service are our insistence on quality. Looking forward to your next visit and wish you a pleasant journey.

Response from Property: Thank you for your objective evaluation! We are very glad that you approve of the cleanliness, warm service and convenient transportation of the hotel. Regarding the problem of old facilities, we have included it in the upgrade plan and will continue to optimize the hardware experience. The quality of breakfast is also gradually improving. We look forward to letting you experience more new ideas next time! You are welcome to come back at any time for self-driving and parking. I wish you a happy life.

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Kaiyuan Hotel and taking the time to share your real experience and feedback. We deeply apologize for not being able to provide you with perfect service this time, and we also attach great importance to every suggestion you make. Regarding the service experience, we have reviewed the front desk service process and staff training as soon as possible. We feel deeply guilty for the lack of reception experience of our staff, which resulted in your failure to get a professional answer when you consulted about the scenic spot information. At present, we have strengthened the scenic spot knowledge training for all employees and optimized the consultation language. I wish you a pleasant journey!